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Asus Aura failing to start

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Posted · Original PosterOP

So I just got my new Gaming laptop this past Saturday and I've had a lot of fun with it lately compared to my old ancient potato desktop.

 

So I didn't know that my laptop is apparently Aura RGB compatible for my keyboard so I tried getting Aura on my computer. I installed it and everything but when I go to start it'll say "Aura has stopped working"
unknown.png


And it'll keep saying that every time I try to start it. Then I reinstalled it with the directory to C:\ 

Tried it again but this time it came up with 
unknown.png

Then said "Aura has stopped working"

Help would be appreciated, thanks.


Gaming Laptop Specs:

Asus ROG STRIX GL703V Gaming Laptop

Intel Core i7-7700HQ
Geforce GTX 1060
16GB of RAM

1TB HDD
1TB External HDD

 

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On 7/4/2018 at 6:49 PM, W-L said:

When you download the folder and before unzipping go into the properties and hit unblock. Afterwards it should work normally and let you install it. 

Image result for ai suite unblock

 


Build Logs: NINETEEN FIFTY X | ZEN CLARITY | Just NCASE mITX | NUC

 

NINITEEN FIFTY X - CPU AMD Threadripper 1950X | GPU 2x EVGA GTX 1080 Ti SC2 Hybrid | MOBO Asus ROG Zenith Extreme | MEMORY 128GB (8x 16GB) Corsair Vengeance RGB 3200 | STORAGE 3x Samsung 960 Evo SSD + 6x Seagate 8TB 7.2k HDDs | PSU Corsair RM1000i | COOLING Enermax LiqTech TR4 360 | CASE Corsair 760T v2 Black | LIGHTING 5x Corsair HD120 Fans, 4x Corsair Addressable RGB Strips, Corsair Commander pro | PCPP

 

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Just NCASE mITX - CPU Intel Core i7 8700K @ 5.2GHz | GPU Asus GTX 1080 STRIX | MOBO Asus Z370-I Gaming | MEMORY 16GB (2x 8GB) G.Skill Triden-Z RGB 3000 | STORAGE Samsung 960 Evo 500GB SSD + Corsair MX300 1TB M.2 SSD | PSU Corsair SF600 | COOLING Noctua NH-U9S w/ Redux Push/Pull Fans | CASE NCase M1v5 | LIGHTING Cablemod Addressable RGB Strip | PCPP

 

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Posted · Original PosterOP
53 minutes ago, Densetsu said:

 

Tried it, it didn't seem to work. Aura will still say "Aura has stopped working"


Gaming Laptop Specs:

Asus ROG STRIX GL703V Gaming Laptop

Intel Core i7-7700HQ
Geforce GTX 1060
16GB of RAM

1TB HDD
1TB External HDD

 

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Did you remove, then re-install or just try installing over top?

Also, have you checked to see if there's a firmware update for Aura?


Build Logs: NINETEEN FIFTY X | ZEN CLARITY | Just NCASE mITX | NUC

 

NINITEEN FIFTY X - CPU AMD Threadripper 1950X | GPU 2x EVGA GTX 1080 Ti SC2 Hybrid | MOBO Asus ROG Zenith Extreme | MEMORY 128GB (8x 16GB) Corsair Vengeance RGB 3200 | STORAGE 3x Samsung 960 Evo SSD + 6x Seagate 8TB 7.2k HDDs | PSU Corsair RM1000i | COOLING Enermax LiqTech TR4 360 | CASE Corsair 760T v2 Black | LIGHTING 5x Corsair HD120 Fans, 4x Corsair Addressable RGB Strips, Corsair Commander pro | PCPP

 

ZEN CLARITY + - CPU AMD Ryzen 2700X | GPU Radeon Vega 64 STRIX | MOBO Crosshair VII Hero | MEMORY 32GB (4x 8GB) Corsair Vengeance RGB Pro @ 3200 | STORAGE Samsung 960 Pro SSD + 3x SanDisk Ultra II SSDs | PSU Corsair CX650M | COOLING Corsair H150i Pro | CASE Crystal 570X | LIGHTING 6x Corsair SP120 Fans, Cablemod Addresible RGB Strip, Corsair Lighting Commander Pro | PCPP

 

Just NCASE mITX - CPU Intel Core i7 8700K @ 5.2GHz | GPU Asus GTX 1080 STRIX | MOBO Asus Z370-I Gaming | MEMORY 16GB (2x 8GB) G.Skill Triden-Z RGB 3000 | STORAGE Samsung 960 Evo 500GB SSD + Corsair MX300 1TB M.2 SSD | PSU Corsair SF600 | COOLING Noctua NH-U9S w/ Redux Push/Pull Fans | CASE NCase M1v5 | LIGHTING Cablemod Addressable RGB Strip | PCPP

 

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Posted · Original PosterOP
17 minutes ago, Densetsu said:

Did you remove, then re-install or just try installing over top?

Also, have you checked to see if there's a firmware update for Aura?

I removed it then reinstalled. Also, I didn't.


Gaming Laptop Specs:

Asus ROG STRIX GL703V Gaming Laptop

Intel Core i7-7700HQ
Geforce GTX 1060
16GB of RAM

1TB HDD
1TB External HDD

 

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Posted · Original PosterOP

Tried searching up for firmware updates for Aura but I'm not sure which one to use since it all looks like it's for certain devices.


Gaming Laptop Specs:

Asus ROG STRIX GL703V Gaming Laptop

Intel Core i7-7700HQ
Geforce GTX 1060
16GB of RAM

1TB HDD
1TB External HDD

 

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