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Xbox One Controller (weirdly) sometimes works

Hi all,

 

I have an Xbox one controller which does not work (kinda).

 

When I plug the controller into the Xbox One console, the guide button illuminates and all buttons work, enabling the menu to be navigated as normal. However, after 5(ish) seconds, no button inputs work at all, but the guide button remains illuminated.
When attempting to connect wirelessly, the console and controller logos flash quickly as if they have found each other, but the controller does not sync to the console.

 

Things I have tried:
Xbox:
I have tried updating the controller via the USB port on the left side of the console by following the prompts when the controller is connected. The progress bar jumps from 0% - 100% very quickly, then remains on 100%; not completing the upgrade (left plugged in for 7 hours overnight).
Additionally:
-    2 different cables
-    Battery pack in
-    Battery pack out
-    Holding the guide button, up arrow, and right arrow at the same time until the controller switches off
-    Hard resetting the console (holding down power button for 5-8 seconds)
PC:
On Windows 10 (plugged in via USB) the controller is placed in the “Xbox Peripherals” as an “Xbox Controller”. Having downloaded drivers from TechSpot (link), I uninstalled the controller.
On restart, I plugged the controller in again and updated the driver to that titled “Microsoft Xbox One Controller”; the device was renamed as such, with it also being registered in the “HID Compliant Devices” section, albeit with an error triangle over the icon. Computer was restarted.
With these drivers installed, the controller vibrates when plugged in, and the driver / firmware version is same as my other controller which works without issue. Despite this, the controller is not recognised by the PC, and does not update / connect to the console.
Examining the properties of the controller sees it has an error “Device failed to start (Code 10)”, with “xxxxxxx” below.
Additionally
-    2 different cables
-    2 different USB slots (3.0 and 2.0)
-    Battery pack in
-    Battery pack out
-    Holding the guide button, up arrow, and right arrow at the same time until the controller switches off
-    Checked my warranty (it has expired)

 

I would buy another controller, but the fact this one seems to still work (for a few seconds) makes me think it can be fixed!

Thanks in advance,
Mix

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Might be driver issue in my opinion, at least for PC

For me XBox One Controller was just plug and play on Windows 10 when connected via USB (I didn't installed any drivers manually as far as I remember)

For Windows 7, I had to download and install some drivers from internet

 

Don't know about XBox

Finally got PS4 Pro

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