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my pc shuts down for no reason while playing games

ServiusTR

First of all here is my pc specs;

 

CPU: Intel i5 7500 3.40Ghz (with Cooler master hyper 212 mounted)

GPU: ASUS AMD RX480 8GB

RAM: 12GB HyperX (8GBx1 - 4GBx1) just dont ask why i got 4 and not 8. :P 

MOBO: Asus B150M Pro gaming motherboard (Mini ATX)

PSU: Corsair VS550

 

So the problem.. with games like Witcher 3, Rainbow Six siege, Overwatch(sometimes) i get crashes that causes an annoying sound to play through the headset and the screen goes black, which i have to hold the power button on the case to shut it down and open it back again. because of this i try to play most of the games on medium and mostly on low settings, except gta and fifa games, these I can play on high settings but with capped fps to 60 which runs smooth as hell. however on games like overwatch rainbow six siege, and even sometimes with high settings on csgo i get this problem where it just freezes where i have to shut down. i was planning on adding a ssd but i dont see the point anymore since it just crashes. at first i doubted myself on why i chose the amd rx480 (well it was on discount and i didnt know much about GPUs) if anyone can share their ideas it would be grateful.. :) I have heard few things about the AMD rx480 so I'm suspecting that its just my GPU causing these issues.

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nope everything is on default, nothing overclocked

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Well clearly there is a reason, otherwise it wouldn't be shutting down.

 

Check your temps under load using hwinfo and your drive health using crystaldiskinfo.

Also windows event viewer tells you the reason for a computer shutting down or crashing, fyi.

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RX480 on discount could be a red flag. Some miners will sell their mining rig as used card but most of the cards contain issues and will die soon. Borrow another card and see if it is fine.

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Corsair VS550 might be low on the PSU Tier list:

 

https://linustechtips.com/main/topic/631048-psu-tier-list-updated/

 

but its specs show 42A on the 12V where the requirement for the card is 30-34A I think on the rail, should be fine at stock...

 

Maybe set your system to not auto reboot on bluescreens in case you're skipping over one...check event viewer for errors around your crash times, etc.

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Just throwing my tidbit as users have already covered a few things above- I've had a similar issue years ago, mostly with games like CS:GO where, as you've said, the game will freeze or go black, and the sound will freeze and repeat itself. Graphics card was the issue.

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I will include some Screenshots, and I have used speccy to check my temperatures and my mobo temperature was around 112C to 118C and yes I've been speculating my gpu, however my motherboard is showing weird temperatures, so I've also checked with hwinfo.

hwinfo.jpg

HDD temp and status.jpg

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12 hours ago, AskTJ said:

Might be overheating. Check your temps with HWmonitor while the PC is underload.

well my motherboard is constantly around 112C-115C. 120C is the crisp point as all I know.

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11 hours ago, jdubs said:

Just throwing my tidbit as users have already covered a few things above- I've had a similar issue years ago, mostly with games like CS:GO where, as you've said, the game will freeze or go black, and the sound will freeze and repeat itself. Graphics card was the issue.

Yea, all of my friends have nvidia such as 1080 ti and 1060's and they have no problem playing games whatsoever no crashes or the weird sounds that i get. I regret buying AMD.

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5 hours ago, ServiusTR said:

well my motherboard is constantly around 112C-115C. 120C is the crisp point as all I know.

Uh, well, you want your motherboard to be at 50C maximum, 115+. That is pretty concerning.

hi.

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Can you try, turning off the intel turbo boost from your bios just to check that's not what causing the issue

 

Turn off and try to run the game.

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