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Suggestions for improving LTT Classifieds

AlTech

Hi all,

I've got a few suggestions for improving the LTT classifieds section.

 

The suggestions are to add various rules or in 1 case modify an existing rule to improve the general experience of dealing with LTT Classifieds.

 

  1. For Sale or Want To Trade posts should contain a description of the Warranty Status for each item being sold (E.g. No Manufacturer Warranty,  3 Months of Manufacturer Warranty remaining in the EU) etc.
  2. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.
  3. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.
  4. Users must have a minimum of 300 posts on the forum before posting a classified thread of any type.
  5. There are to be no sales of product boxes. This is not eBay.
  6. Users creating For Sale posts must disclose when an item is sold and for how much it was bought.
  7. If a seller has multiple units of the same item in stock, he/she must disclose this.

 

I think my suggestions will help improve the LTT classifieds experience :).

 

Thanks.

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19 minutes ago, AluminiumTech said:

Hi all,

I've got a few suggestions for improving the LTT classifieds section.

 

The suggestions are to add various rules or in 1 case modify an existing rule to improve the general experience of dealing with LTT Classifieds.

 

  1. For Sale or Want To Trade posts should contain a description of the Warranty Status for each item being sold (E.g. No Manufacturer Warranty,  3 Months of Manufacturer Warranty remaining in the EU) etc.
  2. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.
  3. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.
  4. Users must have a minimum of 300 posts on the forum before posting a classified thread of any type.
  5. There are to be no sales of product boxes. This is not eBay.
  6. Users creating For Sale posts must disclose when an item is sold and for how much it was bought.
  7. If a seller has multiple units of the same item in stock, he/she must disclose this.

 

I think my suggestions will help improve the LTT classifieds experience :).

 

Thanks.

I never used the Classified section so I am not exactly sure, but if its anything like a craigslist/bazaar then I disagree with many points in this. I can see why you would want them, it definitely benefits the buyer against scams but on the other hand it would hurt the seller quite a bit if the buyer is a scammer. Not to mention that as you said "this is not an e-bay" so how would you even enforce these rules once the trade happened?

 

 

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52 minutes ago, AluminiumTech said:

Hi all,

I've got a few suggestions for improving the LTT classifieds section.

 

The suggestions are to add various rules or in 1 case modify an existing rule to improve the general experience of dealing with LTT Classifieds.

 

  1. For Sale or Want To Trade posts should contain a description of the Warranty Status for each item being sold (E.g. No Manufacturer Warranty,  3 Months of Manufacturer Warranty remaining in the EU) etc.
  2. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.
  3. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.
  4. Users must have a minimum of 300 posts on the forum before posting a classified thread of any type.
  5. There are to be no sales of product boxes. This is not eBay.
  6. Users creating For Sale posts must disclose when an item is sold and for how much it was bought.
  7. If a seller has multiple units of the same item in stock, he/she must disclose this.

 

I think my suggestions will help improve the LTT classifieds experience :).

 

Thanks.

1. ok sure i get that people should mention how much if any warranty is left or just when it was bought at least

2. in germany at least you cant do this. privatly soled means no garantees or "bought as seen" you cant expect me to buy and ship you a new one if the 4 year old graphics card you bought from me suddenly fails

3. again yes people shouldnt sell broken stuff but if to my knowledge it worked before shipping and then it breaks within a month i cant be respnsible for that. private people dont have a warehouse of replacements to ship out.

4. ok sure i get that but posts are generated fairly easily so i doubt that would be too efffective

5. ok thats just common decency. you cant really enforce that.

6. disclaiming when an item isnt available anymore i get but i dont see how you have the right to know for how much it was sold thats between seller and buyer. this isnt ebay ;)

7. again i cant imagine how you would enforce this 

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12 minutes ago, cluelessgenius said:

2. in germany at least you cant do this. privatly soled means no garantees or "bought as seen" you cant expect me to buy and ship you a new one if the 4 year old graphics card you bought from me suddenly fails

Well yeah but if an item arrives in a substantially worse shape than advertised the person should be able to return it and get a refund. 

 

In the UK and presumably in other countries a person must accept returns within 14 days of purchase or some kind of equivalent such as a refund or exchange.

12 minutes ago, cluelessgenius said:

3. again yes people shouldnt sell broken stuff but if to my knowledge it worked before shipping and then it breaks within a month i cant be respnsible for that. private people dont have a warehouse of replacements to ship out.

4. ok sure i get that but posts are generated fairly easily so i doubt that would be too efffective

It would be since currently anybody with less than 100 posts can't see the classifieds section let alone post in it.

 

So it would just need to be adjusted to 300 if the suggestion is accepted.

12 minutes ago, cluelessgenius said:

5. ok thats just common decency. you cant really enforce that.

Well, mods could just delete posts which have it.

12 minutes ago, cluelessgenius said:

6. disclaiming when an item isnt available anymore i get but i dont see how you have the right to know for how much it was sold thats between seller and buyer.

 

12 minutes ago, cluelessgenius said:

7. again i cant imagine how you would enforce this 

Mods could randomly check the classifieds posts from time to time and if someone is found not disclosing it then they could just be not allowed to post there for a while.

 

47 minutes ago, WereCat said:

I never used the Classified section so I am not exactly sure, but if its anything like a craigslist/bazaar then I disagree with many points in this. I can see why you would want them, it definitely benefits the buyer against scams but on the other hand it would hurt the seller quite a bit if the buyer is a scammer. Not to mention that as you said "this is not an e-bay" so how would you even enforce these rules once the trade happened?

The only way to reliably enforce it is for people to report when rules are broken and then stop them from being able to list items for sale.

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7 minutes ago, AluminiumTech said:

Well yeah but if an item arrives in a substantially worse shape than advertised the person should be able to return it and get a refund. 

Quote

In the UK and presumably in other countries a person must accept returns within 14 days of purchase or some kind of equivalent such as a refund or exchange.

well around here everyone uses paypal so if you dont trust the person there is some buyers protection from paypal 

Quote

It would be since currently anybody with less than 100 posts can't see the classifieds section let alone post in it.

So it would just need to be adjusted to 300 if the suggestion is accepted.

oh really? i didnt even know that honestly i never really looked in there either

Quote

Well, mods could just delete posts which have it.

yeah but the point of it is that you cant really always see or know that from scammers. how would you idetify this.

Quote

Mods could randomly check the classifieds posts from time to time and if someone is found not disclosing it then they could just be not allowed to post there for a while.

expalin to me how this information is worth that much enforcement and time invested into enforcing it.

 

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1 hour ago, AluminiumTech said:
  1. For Sale or Want To Trade posts should contain a description of the Warranty Status for each item being sold (E.g. No Manufacturer Warranty,  3 Months of Manufacturer Warranty remaining in the EU) etc.

Not needed. Assume there is no warranty unless explicitly stated otherwise. Up to seller if they want to provide potential extra value by mentioning this. Manufacturers may also get tricky and only give non-transferable warranty to the initial buyer, and in those cases, it would have to be clarified if the seller would be willing to handle it as a middle man. I'd rather say no warranty than have to potentially deal with that crap.

1 hour ago, AluminiumTech said:
  1. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.

The EU (including UK for now) legal requirement applies to transactions between business sellers and private individuals for new products only. As far as I'm aware, this does not include private sales between individuals. If someone is selling something, they want rid of it. Any return reason other than for genuine not as described shouldn't be happening.

1 hour ago, AluminiumTech said:
  1. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.

With used stuff it is generally considered "sold as is" or, the nearest practical equivalent is that it isn't DOA. If you want a warranty buy it from a dealer, not private sales. That's a contributing factor why dealers charge more. If anything I'd like to see the opposite to be defined, any alleged problems with the received item must be reported within a certain time of receipt, so it isn't left hanging indefinitely. You don't want a case where someone buys something, doesn't test it for a month then claims it never worked.

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2 hours ago, AluminiumTech said:

Hi all,

I've got a few suggestions for improving the LTT classifieds section.

 

The suggestions are to add various rules or in 1 case modify an existing rule to improve the general experience of dealing with LTT Classifieds.

 

  1. For Sale or Want To Trade posts should contain a description of the Warranty Status for each item being sold (E.g. No Manufacturer Warranty,  3 Months of Manufacturer Warranty remaining in the EU) etc.
  2. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.
  3. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.
  4. Users must have a minimum of 300 posts on the forum before posting a classified thread of any type.
  5. There are to be no sales of product boxes. This is not eBay.
  6. Users creating For Sale posts must disclose when an item is sold and for how much it was bought.
  7. If a seller has multiple units of the same item in stock, he/she must disclose this.

 

I think my suggestions will help improve the LTT classifieds experience :).

 

Thanks.

1. I don't see much point of requiring that info. Its usually used bump value a bit.

2. and 3. Apart from selling something which is completely different or substantially different than advertised one should be obligated to return or get refund. Otherwise its called fraud. But giving 14-30 days? Nah. Just enough that you receive package and check its condition. Our postal service kinda allows that. Until you sign package to received you have right to refuse receiving it. In which case its send back. Ofc this only really works with stores which have some pounding reason to give you money back (called law enforcement).

4. Is this really big issue?

5. What? What problem you have if someone a) wants to sell boxes or b) someone likes to buy them? If its disclosed, who cares?

6. There's better way to do this. I get that you are looking for some reference on how much people are willing to pay for stuff. A local major tech site has rule where seller must take only offers posted in thread. Payment and shipping details can be discussed in PM. But only posts in thread should be accepted as offers.

7. I kinda understand this. But it should fall under spam ruling, like if they add more of same to thread later, or create new posts.

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4 hours ago, AluminiumTech said:

<snip>

  1. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.
  2. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.
  3. Users must have a minimum of 300 posts on the forum before posting a classified thread of any type.
  4. There are to be no sales of product boxes. This is not eBay.
  5. Users creating For Sale posts must disclose when an item is sold and for how much it was bought.
  6. If a seller has multiple units of the same item in stock, he/she must disclose this.

<snip>

My 2 cents;

 

1. I am pretty sure this is not necessary. Limited warranties are covered for  the original owner and not generally transferable as you need proof of purchase to RMA.  

2. There is no reasonable way for this forum to enforce this.

3. This is a forum and any sale/trade is always "at-risk". and again there is no reasonable way for this forum to enforce this.

4. I can see value for increasing the post count but at this time I have seen no issue with the current requirement.

5. Cant see any reason for this. I know of people that like to buy just the box.

6. I agree that informing or updating when an item is sold. I do not agree with this. This information is the sellers or buyers prerogative to share, there is no reason to force this information.

7. If the seller has 10 items of the same and only wants to sell 2 why should he disclose this information? its counter productive for the seller and invites harassment.

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17 minutes ago, SansVarnic said:

1. I am pretty sure this is not necessary. Limited warranties are covered for  the original owner and not generally transferable as you need proof of purchase to RMA. 

While this CAN be store/brand decision, most warranties only require POP. Which means copy of receipt. No name of buyer. Only if item has been registered under certain account, like with Nvidia, EVGA and NZXT. Then model number is connected to that account and only that account can request RMA. Otherwise it is transferable.

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6 hours ago, AluminiumTech said:
  1. For Sale or Want To Trade posts should contain a description of the Warranty Status for each item being sold (E.g. No Manufacturer Warranty,  3 Months of Manufacturer Warranty remaining in the EU) etc.
  2. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.
  3. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.
  4. Users must have a minimum of 300 posts on the forum before posting a classified thread of any type.
  5. There are to be no sales of product boxes. This is not eBay.
  6. Users creating For Sale posts must disclose when an item is sold and for how much it was bought.
  7. If a seller has multiple units of the same item in stock, he/she must disclose this.

1. This would be nice of the poster to include, but given most items won't be shipped with the original receipt, this is a long shot and should be more a reflection of a poster being thoughtful than a requirement of the forum

2. Same as above where this shouldn't be a requirement, but shows a good seller. Also impossible for the forum to enforce without getting into a whole mess of legal issues

3. Again impossible to enforce, also you want a 14 day mandatory return policy, but a mandatory 30 day guarantee, why different numbers?

4. Isn't there already a minimum requirement?

5. Why not? What's wrong with product boxes?

6. It would be NICE if the seller pulled down posts when an item was sold, but this is the sellers responsibility and again can't be easily enforced by the forum

7. I agree with @SansVarnic here that this is not necessary.

 

Not to say your ideas are bad, but to clarify these as more of a seller responsibility than a forum staff enforcement nightmare. 

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8 hours ago, AluminiumTech said:

Well yeah but if an item arrives in a substantially worse shape than advertised the person should be able to return it and get a refund. 

 

In the UK and presumably in other countries a person must accept returns within 14 days of purchase or some kind of equivalent such as a refund or exchange.

I don't think you could enforce this, especially across borders.

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9 hours ago, AluminiumTech said:

Hi all,

I've got a few suggestions for improving the LTT classifieds section.

 

The suggestions are to add various rules or in 1 case modify an existing rule to improve the general experience of dealing with LTT Classifieds.

 

  1. For Sale or Want To Trade posts should contain a description of the Warranty Status for each item being sold (E.g. No Manufacturer Warranty,  3 Months of Manufacturer Warranty remaining in the EU) etc.
  2. Users creating For Sale or Want To Trade posts must be able and willing to accept and process returns and refunds within 14 days of a sale/trade (or longer if the law in the seller's country requires it) OR at their discretion offer a replacement unit of said item of an equivalent quality free of charge/"Gratuis"/Gratis.
  3. Users creating For Sale or Want To Trade posts must guarantee that the item they are selling or exchanging shall function as intended for at least 30 days from the sale or exchange of the item.
  4. Users must have a minimum of 300 posts on the forum before posting a classified thread of any type.
  5. There are to be no sales of product boxes. This is not eBay.
  6. Users creating For Sale posts must disclose when an item is sold and for how much it was bought.
  7. If a seller has multiple units of the same item in stock, he/she must disclose this.

 

I think my suggestions will help improve the LTT classifieds experience :).

 

Thanks.

1: Not so sure if that makes sense, makes it very annoying for people trying to easily list stuff

2:The item should absolutely function as described, this should only be needed if the item does not perform as functioned, not that the buyer changed his mind.

3: absolutely agree

4. agree

5.agree

6. agree

7. agree

 

I had recently suggested using eBay as a possible method of listing an item (simply being able to link to the item). It gives people easy secure payment methods, and gives buyer protection from a scam, gives the buyer the ability to smoothly return, ect. I think the classifieds needs some improvements/changes. As it is right its pretty tedious to try to sell something here.

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