[Resolved] Since the recent Windows 10 updates my PC instantly shuts down when I load any game

[Euphoria]

Hey everyone, I really need some help here please as this issue is driving me f'ing crazy!

I updated Windows a couple of weeks ago and since then I cannot run any games or synthetic GPU benchmarks. They load fine to the main menus... but the second the actual game world or benchmark loads and appears on the screen within a millisecond my PC shuts down instantly like there's a power outage.

 

GPU:

Gigabyte G1 Gaming 980Ti

 

Things I've tried:

I've tried 3 different synthetic GPU benchmarks and about a dozen different games from the latest huge triple-A titles to tiny 8-bit indies, but the result is the same.

Tested games that were installed and worked fine before the Windows updates

Reinstalled the latest (397.93) Nvidia driver

Rolled back to older drivers

Run Guru3D Display Driver Uninstaller in safe mode to wipe all Nvidia files, then installed fresh again

Updating Windows and all Visual C++ packages

Running CCleaner

Removed overclocks

Checked all temps and voltages (nothing is even close to max temps or power)

Different GPU cables

Different PSU

And probably a few other things I've forgotten.

 

All of the above resulted in nothing, zero, nada. I have a dedicated gaming system that cannot run any games.

Can anyone offer me some help, please, this is turning my hair grey.
Thank you

 

[Edit]

EUREKA!! I have found the issue. Damn this is a huge weight off my mind, I was starting to think it was either my PSU dying or worse, my GPU that was failing.

 

The Fix:
The most simple of things... reseating the GPU, that's it. I can't narrow it down to an exact thing because obviously reseating the card meant doing a few things, but it was either: the PCI connection to the mobo or the VGA power cables from the PSU - I'm 99% sure it was the PCI connection, no idea why or how it suddenly started causing an issue but it's the only logical explanation as the VGA power cables were plugged in correctly.
Maybe some magic fairy dust had worked its way in there and was causing a short, I dunno.

 

My blood pressure is slowly returning to normal
Now to make up for all that lost gaming time.

[Ashley MLP Fangirl]

what gpu do you have?

[Euphoria]

1 minute ago, firelighter487 said:

what gpu do you have?

Oops, I wrote that info in my post but deleted by mistake, my bad.

 

GPU:

Gigabyte G1 Gaming 980Ti

[mr cheese]

You can roll back to the previous build of Windows

[Ashley MLP Fangirl]

3 minutes ago, Euphoria said:

Oops, I wrote that info in my post but deleted by mistake, my bad.

 

GPU:

Gigabyte G1 Gaming 980Ti

is reinstalling Windows an option? it seems like that update broke something. 

[H20Burner]

14 minutes ago, Euphoria said:

Hey everyone, I really need some help here please as this issue is driving me f'ing crazy!

I updated Windows a couple of weeks ago and since then I cannot run any games or synthetic GPU benchmarks. They load fine to the main menus... but the second the actual game world or benchmark loads and appears on the screen within a millisecond my PC shuts down instantly like there's a power outage.

 

GPU:

Gigabyte G1 Gaming 980Ti

 

Things I've tried:

I've tried 3 different synthetic GPU benchmarks and about a dozen different games from the latest huge triple-A titles to tiny 8-bit indies, but the result is the same.

Tested games that were installed and worked fine before the Windows updates

Reinstalled the latest (397.93) Nvidia driver

Rolled back to older drivers

Run Guru3D Display Driver Uninstaller in safe mode to wipe all Nvidia files, then installed fresh again

Updating Windows and all Visual C++ packages

Running CCleaner

Removed overclocks

Checked all temps and voltages (nothing is even close to max temps or power)

Different GPU cables

Different PSU

And probably a few other things I've forgotten.

 

All of the above resulted in nothing, zero, nada. I have a dedicated gaming system that cannot run any games.

Can anyone offer me some help, please, this is turning my hair grey.
Thank you

Revert to the last working update. Usually you only update if something’s broken.

[Euphoria]

Errr OK this is weird, unless it's been moved I don't have the "Go back to the previous version of Windows" option.

[Ashley MLP Fangirl]

2 minutes ago, Euphoria said:

Errr OK this is weird, unless it's been moved I don't have the "Go back to the previous version of Windows" option.

do you have a windows.old folder on your C drive?

[Euphoria]

Just now, firelighter487 said:

do you have a windows.old folder on your C drive?

Nope.

[Ashley MLP Fangirl]

Just now, Euphoria said:

Nope.

then it's been deleted.. i don't know how long Windows keeps old updates.. 

 

is reinstalling Windows an option?

[Euphoria]

5 minutes ago, firelighter487 said:

then it's been deleted.. i don't know how long Windows keeps old updates.. 

 

is reinstalling Windows an option?

It's an option but a last resort for sure. It takes me a week and change to get everything back exactly as I like it (little anal/OCD)

Plus, there's no guarantee once I update Windows on the fresh OS it won't do it again.

[Ashley MLP Fangirl]

3 minutes ago, Euphoria said:

It's an option but a last resort for sure. It takes me a week and change to get everything back exactly as I like it (little anal/OCD)

Plus, there's no guarantee once I update Windows on the fresh OS it won't do it again.

i'm pretty sure it was the update to 1803 that did it. if you redownload the iso from Microsoft and reinstall using that it will already have that update on it. 

 

can you try installing on a spare hdd or ssd just to see if it crashes? if not, then you know a reinstall will fix it. 

[Euphoria]

9 minutes ago, firelighter487 said:

i'm pretty sure it was the update to 1803 that did it. if you redownload the iso from Microsoft and reinstall using that it will already have that update on it. 

 

can you try installing on a spare hdd or ssd just to see if it crashes? if not, then you know a reinstall will fix it. 

Good point, that might be my only option unless someone knows of something else. Damn, I only just installed a fresh OS a few months ago when I bought a new drive. I hate Micro$oft, their updates always seem to break more things than they fix.

[Euphoria]

EUREKA!! I have found the issue. Damn this is a huge weight off my mind, I was starting to think it was either my PSU dying or worse, my GPU that was failing.

 

The Fix:
The most simple of things... reseating the GPU, that's it. I can't narrow it down to an exact thing because obviously reseating the card meant doing a few things, but it was either: the PCI connection to the mobo or the VGA power cables from the PSU - I'm 99% sure it was the PCI connection, no idea why or how it suddenly started causing an issue but it's the only logical explanation as the VGA power cables were plugged in correctly.
Maybe some magic fairy dust had worked its way in there and was causing a short, I dunno.

 

My blood pressure is slowly returning to normal
Now to make up for all that lost gaming time.

[mr cheese]

2 hours ago, Euphoria said:

Now to make up for all that lost gaming time.

Go crazy my friend. Go crazy.