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Catsrules

Stuck on black Screen with cursor startup

If any thing looks like an issue with the HDD

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Posted · Original PosterOP

About 3 months ago I started having issues with my computer starting up.

I was running windows 7 and it would have a few different symptoms, sometimes it would boot up with just a black screen with a cursor other times it would come up with please wait freeze for about 5 minutes then BSOD. 

I can boot into safe mode just fine, but system restore wouldn't work. Running startup repair finds nothing wrong.  Luckily I do daily backups of my computer so I would just restore it from the backup the night before. And it would boot up just fine. Unfortunately it would do the exact same thing a few days later. (I don't reboot or turn my computer off very often it may just be the next reboot) 

 

I figured this was an strange software issue. so I decided to do a complete reinstall of windows and go to windows 10.

 

It worked find for a few days including multiple reboots (installing software etc) unfortunately today I installed some software that required a reboot and first I got stuck on a black screen with the spinning windows 10 startup circles. I did a hard reset and not I am stuck on my favorite black screen with a cursor on startup.

 

Any ideas where to go from here? Guessing is maybe a hardware issue? I did replace my ram in the middle of all of this so we can cross off bad ram. Apart from the startup issues everything appears to be running just fine if I can get windows booted, it runs perfectly.

 

Edit

 

Oh I have also tried disabling all non Microsoft services still gets a black screen on bootup

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Posted · Best Answer

If any thing looks like an issue with the HDD


Personal Use Rig:
Pre-ordered CPU:  Intel Core i9 9900K  |~| Cooling: Noctua NH-D9L |~|  MOBO: Asus Z390M ROG Maximus XI GENE |~| RAM: 32gb 3200mhz CL16 G.Skill Trident Z RGB |~| GPU: Founders Edition RTX 2080Ti  |~| PSU: Corsair TX650M  80Plus Gold |~| Boot:  Intel Optane Memory 32 GB   |~| Storage: 2X3TB HDD 7200rpm Seagate Barracuda + 2X2TB SSD SanDisk Ultra |~| Case: Cooler Master Case Pro 3 |~| Display: ASUS ROG Swift PG348Q 3440x1440p100hz |~| OS: Windows 10 Pro.
Workstation Rig(My brother's, I use it too [:
CPU: AMD Ryzen 7 1800X @4.1ghz |~| Cooling: Cooler Master V8 GTS |~| MOBO: Asus X370 Prime-Pro |~| RAM: 64gb DDR4 3200mhzCL16 Corsair Vengeance LPX |~| GPU: PNY nVidia Quadro P4000 |~| PSU: Corsair RM850x 80Plus Gold |~| Boot: 500gb Samsung EVO 850 |~| Storage: 3x3TB HDD 7200rpm Seagate Barracuda |~| Display Setup: Acer X34 3440x1440p100hz |~| OS: Windows 10 Pro.
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18 minutes ago, Catsrules said:

About 3 months ago I started having issues with my computer starting up.

I was running windows 7 and it would have a few different symptoms, sometimes it would boot up with just a black screen with a cursor other times it would come up with please wait freeze for about 5 minutes then BSOD. 

I can boot into safe mode just fine, but system restore wouldn't work. Running startup repair finds nothing wrong.  Luckily I do daily backups of my computer so I would just restore it from the backup the night before. And it would boot up just fine. Unfortunately it would do the exact same thing a few days later. (I don't reboot or turn my computer off very often it may just be the next reboot) 

 

I figured this was an strange software issue. so I decided to do a complete reinstall of windows and go to windows 10.

 

It worked find for a few days including multiple reboots (installing software etc) unfortunately today I installed some software that required a reboot and first I got stuck on a black screen with the spinning windows 10 startup circles. I did a hard reset and not I am stuck on my favorite black screen with a cursor on startup.

 

Any ideas where to go from here? Guessing is maybe a hardware issue? I did replace my ram in the middle of all of this so we can cross off bad ram. Apart from the startup issues everything appears to be running just fine if I can get windows booted, it runs perfectly.

 

Edit

 

Oh I have also tried disabling all non Microsoft services still gets a black screen on bootup

 

14 minutes ago, Princess Cadence said:

If any thing looks like an issue with the HDD

 

Yes, the drive is dying.

Have you flashed the BIOS of your mobo recently?


So rise up, all ye lost ones, as one, we'll claw the clouds

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Posted · Original PosterOP
13 minutes ago, Radium_Angel said:

 

 

Yes, the drive is dying.

Have you flashed the BIOS of your mobo recently?

Yes I have fliashed my bios to the last version asus has.

 

This is an SSD not a HDD but I will see if I have a spare floating around here. If not I can steal a SSD out of my old laptop for a good test.

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Posted · Original PosterOP
33 minutes ago, Princess Cadence said:

If any thing looks like an issue with the HDD

Ok I will swap out the SSD with a replacement and see what happens. :)

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Posted · Original PosterOP
53 minutes ago, Princess Cadence said:

If any thing looks like an issue with the HDD

 

38 minutes ago, Radium_Angel said:

 

 

Yes, the drive is dying.

Have you flashed the BIOS of your mobo recently?

Oh it looks like it was one of my secondary HDDs. I unplugged all secondary drives and it booted just fine. The weird thing is I have unplugged them before under windows 7 and it didn't work. So I had crossed secondary drive issues off of my list. At least I am 90% sure i did :). Maybe I just thought I did when I actually didn't do it. It is hard to remember what I have and haven't done over a 3 month period of troubleshooting. Or maybe I had hard rebooted windows so many times from the hardware issue it corrupted windows and created a software issue.

 

Or maybe Windows 10 is a bit more forgiving.

 

Well now it is time to figure out what drive is the bad one. :)

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