2016 MacBook Pro Keyboards failing 2x more than older models

[D13H4RD]

53 minutes ago, DrMacintosh said:

The switch itself has nothing inherently wrong with it

 

It's just that in practice dust and particulates can get under the "butterfly" arms of the switch or the dome. Getting under the dome is very hard and most issues come from junk getting under an arm. 

 

My x key sometimes double taps so there is something under there.

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It's still flawed in how it's hard to remove the caps to clean out the dust. 

 

A key on a keyboard shouldn't fail from a tiny speck of dust. 

 

My MacBook Pro has seen years of use and constant key presses traveling to different countries and experiencing different conditions and to date, it works fine. The Butterfly keyboard should be redesigned so that it is less likely to fail from a bit of dust and make it so that it is easier to clean out, especially for people like me who are especially picky about how clean their machines should be 

[hobobobo]

Apple's hardware business should just die, everything but their inhouse socs is trash painted in gold and rainbows. Hackintosh is just superior to whatever new piece of papiermache junk apple releases next, mbp with half-tdp cooling? or maybe a macpro with user accessability of a nuns privates? Thank god you can just pirate their software and use hardware from somebody who does not see their userbase as a cackling horde of fanatics ready to pounce on any new ishit

[Mihle]

I have seen multiple of the people I follow on Twitter complaining that the keyboard is bad.

One of them is even going to get 2015 MacBook to replace the laptop just because of it.

[suicidalfranco]

The best keyboard i've used from Apple was this guy 

 

mighty mouse was/is trash. 

Suck that they went with the butterfly switches on the new keyboards. At least i'm not the kind of guy that cries aver a little weight in his backpack so i basically always carry that, a magic trackpad, my MBP and a noteook stand every time i get sent on a platform.

[Canada EH]

6 hours ago, DrMacintosh said:

I mean every product is a money grab from every company that has ever made a product. That is kinda the job of a corporation. 

 

Yeah but Apple designed the keyboards to fail to get even more money. Just like the slowed down all the older model iphones to get even more money.

[suicidalfranco]

8 minutes ago, Canada EH said:

Yeah but Apple designed the keyboards to fail to get even more money. Just like the slowed down all the older model iphones to get even more money.

Apple will offer an extended warranty for these... 3 years from now and it will be eligible for those who have bought their macbook within 3 years from the date of purchase.

[79wjd]

3 hours ago, Canada EH said:

Yeah but Apple designed the keyboards to fail to get even more money. Just like the slowed down all the older model iphones to get even more money.

Too bad that doesn't make a whole lot of sense given that they only slowed down the 6, 6s, and 7 -- nothing before that and none of the plus models. If tricking people to upgrade was the goal then they would have slowed down all devices across the board, not just ones that had shutdown issues. And also not likely, Macs don't make up all that much of Apple's profits and even still, the failure rate isn't that crazy as pointed out by @Enderman.

[mynameisjuan]

Mine would of fail day one because of rage. The new MBP keyboard was the first keyboard to actually piss me off. Not one thing about the switches I like. I was forced until I told my boss I cant do it. Luckily let me choose my own. 

[Heesleemer]

i still need to get my screem fixed...

[Not_Jony_Ive]

Bitch about our revolutionary keyboard more.. this is what you get for our next generation macbook pro. 

 

[bcredeur97]

macs could be way better. it's kinda sad. because they are nice products... just not good enough.

I have a 2015 MacBook Pro and it's fine for a lot of tasks... but I will admit it was a gift, I don't think I would have bought one at the time otherwise.... just too overpriced.

[mrchow19910319]

@Drak3 @DrMacintosh lets not make this personal. we can disagree with anyone. but keep it respectful. 

 

i actually quite like the new keyboard. I think that they are fantastic to type on. 

I am owning one 2017 13 inch model right now. The keys do become sticky if the laptop is under heat. 

I am not talking about the room temperature is getting high or something like that, I am talking about when the machine itself is heating up when I am using chrome and watching streams. (chrome LUL) 

 

Keyboard: 

 

okay, when it comes to the keyboard, this is all I can say. I did not get anything under it, hopefully will never do so (knock on wood) , the keys feels more fragile compares to my old 2012 non retina macbook pro. and when i was talking to some of the apple staff in apple store, they DID tell me that 2016 model's keyboard are not that great. Some people came in (under warranty) requested replace some of the sticky key, apple did so. Then when the new keyboard is installed, the user only find that there are more sticky keys compares to the old keyboard it has. This is what apple employee told me. But then again, apple will give you a completely new off the shelf macbook pro if your unit has been repaired 3 time because of hardware issue, they will simply take your unit, and give you a new one instead of repairing the old one. 

 

2017 machine as a whole

 

When it comes to my own machine, maybe I am being too paranoid because it is just too expensive (especially if you are not from the US). I do feel that it caused me more trouble than my old one. The biggest reason behind it was High Sierra... just a cluster fuck of an OS. Also another thing I dont like about the new macbook pro is that the fan noise is either A) not noticeable at all B) 100% blasting the shit out of you. Other than that, the machine is nearly perfect for what I do. I dont find it underpowered at all. Thanks to the nvme drive apple put in. (is it nvme or??? i dont know dont quote me on this)

 

 

Other stuff

 

Okay, when it comes to planned obsolete, like if a company puts out new product and intentionally makes it easy to break and HOPE customers will break it just so they can fix it, that company is fucking dumb. Think about it. And when it comes to OS updates slows down older machine, of course it will. Just imagine DONT UPDATE YOUR GPU DRIVERS AT ALL, and expect the FPS to be all time high. Use your brain people. OSs are always more optimized for the new hardware, also there is a psychological effect when you update your OS, you will feel your machine becomes laggy in some way. There is a study to it. And I AGREE that apple is making their unit more and more harder to repair, I think that sucks. I think that the reason apple did it was not because they want their machine to fail. Was to LOCK all the profit from selling to repairing to themselves. When it comes to any electronic product, there are different ways of profit from it, one is selling it, one is repairing it. One is upper stream, one is lower stream. If you think that is cooperate greed, yes you bet your ass it is. If you think that not ethical, well, then grow the fuck up.

 

 

 

 

[mrchow19910319]

12 hours ago, DrMacintosh said:

 

i do hope that this kind of small issues will stop popping out when it comes to the next gen macbooks...

come on apple.... get your shit together. 

[mrchow19910319]

10 hours ago, Mihle said:

I have seen multiple of the people I follow on Twitter complaining that the keyboard is bad.

One of them is even going to get 2015 MacBook to replace the laptop just because of it.

nothing beats a good old macbook pro that works 100% of time. I can relate to those people. 

[mrchow19910319]

5 hours ago, djdwosk97 said:

Too bad that doesn't make a whole lot of sense given that they only slowed down the 6, 6s, and 7 -- nothing before that and none of the plus models. If tricking people to upgrade was the goal then they would have slowed down all devices across the board, not just ones that had shutdown issues. And also not likely, Macs don't make up all that much of Apple's profits and even still, the failure rate isn't that crazy as pointed out by @Enderman.

[mrchow19910319]

41 minutes ago, bcredeur97 said:

macs could be way better. it's kinda sad. because they are nice products... just not good enough.

I have a 2015 MacBook Pro and it's fine for a lot of tasks... but I will admit it was a gift, I don't think I would have bought one at the time otherwise.... just too overpriced.

agreed. good for a 1500$ machine, but not good enough. 

[DrDerp]

I am surprised that they have a high failure rate, seems that with such low movement of parts. What is specifically failing on them?

 

As for my opinion, when it comes to the Butterfly Switches, I don't enjoy them. Not enough travel for me.
But that's just me, keep in mind everyone has different preferences. I like relatively fast switches like the Romer-G on my desktops and ones with more travel on my laptops. It's all personal preference.

[Kamjam21xx]

Making faulty keyboard and other parts, that then fall out of warranty... that might be a great way to charge more without you knowing!

 

Even after the original purchase! Kudos to who ever had that idea.

 

[79wjd]

1 hour ago, Kamjam21xx said:

Making faulty keyboard and other parts, that then fall out of warranty... that might be a great way to charge more without you knowing!

 

Even after the original purchase! Kudos to who ever had that idea.

 

Gee..... I wonder why the whole industry decided on a three year warranty as being the defacto norm so many years ago....

 

Could it possibly be that most issues tend to pop up immediately or long after that three year period and companies all want you to pay for the three year warranty knowing that it's basically free money for them?

[Commodus]

1 hour ago, Kamjam21xx said:

Making faulty keyboard and other parts, that then fall out of warranty... that might be a great way to charge more without you knowing!

 

Even after the original purchase! Kudos to who ever had that idea.

 

They didn't do this on purpose.

 

As fun as it is to pretend there's a conspiracy if you have a hate-on for Apple, the truth is that high failure rates are bad for the company.  What good would upselling on AppleCare or charging for repairs do if it leads to more annoyed customers?  Apple's ultimate goal is to get you to keep buying its devices, and that isn't going to happen if you have to keep taking your MacBook Pro back to the shop.