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Printer Issues

Rambo3456

Hello i've been having this problem recently with my printer specifically the black ink cartage slot. I ordered some more printer cartridges the other day because mine where getting low on ink. i installed the new cartridges and was greeted with a message saying that my cartridges where not being detected and that i need to reinstall them. i did this multiple times with no success. i decided to explore more options i completely turned of the printer and unplugged it for 10 min to clear the RAM. After that i cleaned off the gold contact points thinking that was the issue. i finally tried swapping to the old cartridges thinking it was a cartridge issue. Switching to the old cartridges fixed i partially but it only fixed the color cartridge not the black cartage. I don't know what else to do please help me if you can thank you.

Sent From The TechMaster Himself

Thanks For All The Help - Rambo3456

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31 minutes ago, Keith W said:

I have just had a quick feel and my balls are still made out of flesh and not crystal.

 

So.......

 

Make and model number of the printer would be helpful to know.

 

Are you using genuine or after market cartridges? 

 

Are you getting any error messages and if so what are they?

 

How old is the printer?

 

 

you gotta help me help you

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