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Xperia ZL dropped and doesn't turn on, or it does, I don't know

Murilo_A

After being dropped my Xperia ZL worked fine for some time, then, it turned off and now when I turn it on, it turns on normally, but when it gets to the home page, it turns off (not a power cut, it says "Shutting Down..."), already tried to remove the SIM Card and restore to factory settings both without any success (recovered with Xperia PC Companion, it recovered normally, but still has the same problem, expect it doesn't show the home screen, it shows the first setting after restoring the phone). I don't think it's the battery, it was working fine and the phone turns off normally instead of cutting power.

 

Additional info:

Battery was at 77% last time I've checked.

It shows it's charging if I plug in the charger, but even turning it on with the charger connected it doesn't work.

I can't open it because I don't have a small enough screwdriver

Battery is not removable.

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Sounds like something on the logic board isn't too happy after you dropped it. 

زندگی از چراغ

Intel Core i7 7800X 6C/12T (4.5GHz), Corsair H150i Pro RGB (360mm), Asus Prime X299-A, Corsair Vengeance LPX 32GB (4X4GB & 2X8GB 3000MHz DDR4), MSI GeForce GTX 1070 Gaming X 8G (2.113GHz core & 9.104GHz memory), 1 Samsung 970 Evo Plus 1TB NVMe M.2, 1 Samsung 850 Pro 256GB SSD, 1 Samsung 850 Evo 500GB SSD, 1 WD Red 1TB mechanical drive, Corsair RM750X 80+ Gold fully modular PSU, Corsair Obsidian 750D full tower case, Corsair Glaive RGB mouse, Corsair K70 RGB MK.2 (Cherry MX Red) keyboard, Asus VN247HA (1920x1080 60Hz 16:9), Audio Technica ATH-M20x headphones & Windows 10 Home 64 bit. 

 

 

The time Linus replied to me on one of my threads: 

 

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1 minute ago, LinusTechTipsFanFromDarlo said:

Sounds like something on the logic board isn't too happy after you dropped it. 

Still strange because it only turns off after the phone is already on, gave it another shot and for now it looks to be working (didn't do any other troubleshooting, just left it alone for a while). Doing the initial setup.

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1 minute ago, Murilo_A said:

Still strange because it only turns off after the phone is already on, gave it another shot and for now it looks to be working (didn't do any other troubleshooting, just left it alone for a while). Doing the initial setup.

Nevermind, it was "Optimizing apps" for a while and after showing "Android is starting up" or something like that it turned back off and still in the same situation.

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Just now, Murilo_A said:

Nevermind, it was "Optimizing apps" for a while and after showing "Android is starting up" or something like that it turned back off and still in the same situation.

Yep something on the logic board isn't happy. 

زندگی از چراغ

Intel Core i7 7800X 6C/12T (4.5GHz), Corsair H150i Pro RGB (360mm), Asus Prime X299-A, Corsair Vengeance LPX 32GB (4X4GB & 2X8GB 3000MHz DDR4), MSI GeForce GTX 1070 Gaming X 8G (2.113GHz core & 9.104GHz memory), 1 Samsung 970 Evo Plus 1TB NVMe M.2, 1 Samsung 850 Pro 256GB SSD, 1 Samsung 850 Evo 500GB SSD, 1 WD Red 1TB mechanical drive, Corsair RM750X 80+ Gold fully modular PSU, Corsair Obsidian 750D full tower case, Corsair Glaive RGB mouse, Corsair K70 RGB MK.2 (Cherry MX Red) keyboard, Asus VN247HA (1920x1080 60Hz 16:9), Audio Technica ATH-M20x headphones & Windows 10 Home 64 bit. 

 

 

The time Linus replied to me on one of my threads: 

 

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  • 2 weeks later...
On 18/04/2018 at 3:35 PM, LinusTechTipsFanFromDarlo said:

Yep something on the logic board isn't happy. 

Just an update to this case, I tried Sony but they said they can't fix it because the phone is too old (even if they did it wouldn't be worth it), I took to a guy that fixes phones and it only worked for a few minutes after I took it home, he couldn't fix it again and refunded me. Today I remembered seeing a guy with a phone that took a bath in the toilet and he managed to fix it by washing the mobo with alcohol, I decided to try and it worked! Still working normally for some hours now and no problems whatsoever :) 

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