Asus h55 motherboard only detecting one ram stick

[91wow]

Was just wanting to get some help because at this point I'm stumped. I have two exact same gskill rip Jaws X ddr3 ram, same kit both are working, both of the motherboard slots are also working in all configuration, but when both stick are in only one is showing 4GB is showing up both in bios and windows. 

 

 

Asus h55 plus

Intel xeon x3440

Gskill rip Jaws X 

Bios version  0405

 

update: more confuse than ever, Cuz is showing that the memory is running dual channel with both sticks in, rated speeds, and showing 8GB of ram, windows task manager is showing 4GB in one area but in another its showing 8GB, bios is showing 4GB running single channel 

[Dissitesuxba11s]

Just covering all the bases: have you tried reseating the RAM?

[91wow]

Just now, Dissitesuxba11s said:

Just covering all the bases: have you tried reseating the RAM?

Yup, a few time actually just to be safe

[Dissitesuxba11s]

2 minutes ago, 91wow said:

Yup, a few time actually just to be safe

Have you tried just inserting one at a time to rule out a faulty DIMM slot?

[91wow]

Just now, Dissitesuxba11s said:

Have you tried just inserting one at a time to rule out a faulty DIMM slot?

Yes, both sticks of ram are 100% working in the motherboard as well as both dim slots, just not together.

[BubblyCharizard]

you have 0404.......0405 looks like the latest bios.....have you tried updating?

 

did you try and reseat the xeon to see if one of the lga pads wasn't making contact?

[91wow]

7 minutes ago, BubblyCharizard said:

you have 0404.......0405 looks like the latest bios.....have you tried updating?

 

did you try and reseat the xeon to see if one of the lga pads wasn't making contact?

Can you share a link to the Asus bios page? I can't seem to find it for my motherboard. I'm using the h55m plus, the closest on the site is the LX which has 0406 as latest 

[BubblyCharizard]

16 minutes ago, 91wow said:

Can you share a link to the Asus bios page? I can't seem to find it for my motherboard. I'm using the h55m plus, the closest on the site is the LX which has 0406 as latest 

https://www.asus.com/supportonly/P7H55-M PLUS/HelpDesk_BIOS/

 

 

[91wow]

Just now, BubblyCharizard said:

https://www.asus.com/supportonly/P7H55-M PLUS/HelpDesk_BIOS/

 

 

Thank you, but now I am seeing this. Wondering why CPUZ is showing 8GB's, bios is showing 4GB, and windows is showing 4GB's

[BubblyCharizard]

32 bit or 64 bit OS?

[91wow]

Just now, BubblyCharizard said:

32 bit or 64 bit OS?

64bit windows 10

[BubblyCharizard]

run memtest if you can, might be a controller issue

[91wow]

9 minutes ago, BubblyCharizard said:

run memtest if you can, might be a controller issue

Just updated the bios to 0405 nothing changed really, I did get it to boot into windows with 8GB's of ram for about 20 minutes then the system restarted and went back to 4GB's, memtest on both sticks ran fine with no problems but still only showing 4GB's.