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Why I don't like Synergy

Gudawhan

So I found out about them from their ads on LTT & NCIX. I bought it & put it on 2 Macs. Right away it did not do what they said it would. No drag files & copy paste only worked every once in awhile. I put in a support ticket & the response was this. "We know its doesn't work, want a refund?". I'm like, WTF... Why are you advertising something you know doesn't work? Bla bla bla.... 

 

Fast forward & a few weeks later they put out a email saying "new version, buy now". I'm like WTF. You have a new version in the pipeline & your response to your app not working correctly is "want a refund".... I'm like WTF. 

 

Well, they are just milking their base customers. If you are knowingly sell a broken app & then sell the fix. You are a Capitalpath.

 

--Capitalpath 

"A capitalist who's capitalism is sociopathic 

 

A good company would just update to a working version & keep selling the original. Not, make a working version & sell it to all the same people you just sold the broken version to. 

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1 minute ago, Gudawhan said:

No drag files & copy paste

I did call them out for that in a PM to Nick but from what I can tell, the ad's they had remained in place and it wasn't clearly disclosed that the drag files and copy and paste wasn't included. It's pathetic really.

Also this should be moved to general discussion

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And I was considering Synergy for a while. Well, thanks for telling us I guess. I guess you can't trust all ads linus shows us constantly. This seems a bit ridiculous to be honest.

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1 hour ago, The Viking said:

And I was considering Synergy for a while. Well, thanks for telling us I guess. I guess you can't trust all ads linus shows us constantly. This seems a bit ridiculous to be honest.

You should never trust the adverts within videos like that. They're given pre-generated phrases to say most of the time because it's a sponsored advert, not an independent review.

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32 minutes ago, DeadEyePsycho said:

You should never trust the adverts within videos like that. They're given pre-generated phrases to say most of the time because it's a sponsored advert, not an independent review.

thing is, they always say in the wan show how they never get complaints from people who use sponsored stuff. But yes, true. 

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I used to use Synergy but I was really put of by the way they run their business. v1 was sold as a lifetime license but now they charge (again) - For something, that used to be open-source.

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