Apple apologizes over battery fisasco, will offer $29 battery replacements for 1 year

[DrMacintosh]

Quote

Apple just published a letter to customers apologizing for the “misunderstanding” around older iPhones being slowed down, following its recent admission that it was, in fact, slowing down older phones in order to compensate for degrading batteries. “We know that some of you feel Apple has let you down,” says the company. “We apologize

So it appears that Apple is going to help alleviate the bad press with dirt cheap $29 battery replacements. I doubt the lawsuits will cease however but this is definitely a good thing. 

 

Source: https://apple.news/A-28yxcbTSDiLQVFssWyWVw 

 

[Mooshi]

Maybe the industry should stop planned obsolescence, what a shocking concept.

[Dietrichw]

cool

My 7 is only two months old but I might pay $29 at the end of next year for a first party battery replacement if it is that cheap.

 

People will still blow this up and call planned obsolescence even though it was designed to maintain usability.

[DrMacintosh]

1 minute ago, Mooshi said:

Maybe the industry should stop planned obsolescence

They have to start practicing planned obsolescence first.....

[Kaita]

Really pissed me off when they admitted that. My iPhone 7 still runs great but I've had it since launch so I'll probably have to replace my battery soon.

[DrMacintosh]

Just now, Kaita said:

Really pissed me off when they admitted that. My iPhone 7 still runs great but I've had it since launch so I'll probably have to replace my battery soon.

Unlikely, you might want to simply to get a new battery though. 

[ionbasa]

2 minutes ago, Mooshi said:

Maybe the industry should stop planned obsolescence, what a shocking concept.

Unfortunately it's not that simple given a we have such a competitive market. Very few tech industries actually implement planned obsolescence. The tech industry will always be on the cutting edge due to new advancements in technology. As  new tech comes out old tech becomes obsolete, if a company fails to stay innovative or upgrade their hardware/software they risk losing out to their competitors. 

[Hunter259]

7 minutes ago, Mooshi said:

Maybe the industry should stop planned obsolescence, what a shocking concept.

Have you actually read into this subject at all? If this is Apple's attempt at planned obsolescence then it is absolutely piss poor.

[Godlygamer23]

2 minutes ago, Hunter259 said:

Have you actually read into this subject at all? If this is Apple's attempt at planned obsolescence then it is absolutely piss poor.

Personally, I think it's simply Apple's way of making their devices last longer and be more reliable than other devices. I know there are people that don't want their phones slowing down over time(I mean, who does?), but it's a much better alternative compared to your phone shutting off entirely, particularly since we generally need our phones to be, well.....PHONES. If there's an emergency, having our phones shut off in the middle of an important phone call is terrible, and Apple's method is best for dealing with battery degradation. 

[Hunter259]

Just now, Godlygamer23 said:

Personally, I think it's simply Apple's way of making their devices last longer and be more reliable than other devices. I know there are people that don't want their phones slowing down over time(I mean, who does?), but it's a much better alternative compared to your phone shutting off entirely, particularly since we generally need our phones to be, well.....PHONES. If there's an emergency, having our phones shut off in the middle of an important phone call is terrible, and Apple's method is best for dealing with battery degradation. 

Hey! Don't be a sensible smart human being. You should be screaming like everyone else that Apple is being a bad bad boy.

[GoodBytes]

Great! But soon after you are back to square one.

The device should have a proper battery in the first place.

 

And what about people who were forced to buy a new phone because the old one was too slow?

[DrMacintosh]

3 minutes ago, GoodBytes said:

The device should have a proper battery in the first place.

There is nothing different about Apples beateries. 

[divito]

Honestly, it's a great position by Apple to take. Don't publicize the phone's feature of "saving the battery" and people will believe their device too slow and upgrade. Once proof is found, reveal that feature and Apple loyalists come out of the woodwork claiming a good deed by Apple to ensure "device longevity." Then offer a paid service to account for the battery issue. Honestly can't win.

[dtaflorida]

Sweet, been looking to replace a battery, and after skrewing up my ipad trying to replace a battery I think this $30 replacement is just awesome for my old SE phone out of warranty.

 

Now, what to do about my axon 7's battery...

 

I regularly have two devices, one in each camp. I'd say I represent the most objective view here, and to that... this is great. It's the price of a battery and free installation. Now I may have to buy a battery and chance fucking up my axon 7 like I did an old ipad. 

[Mr.Meerkat]

Ayyy, that's actually a very good deal. The only thing however is are you still going to get a refurb or will the actual battery in your phone be changed? 

 

16 minutes ago, GoodBytes said:

Great! But soon after you are back to square one.The device should have a proper battery in the first place.

12 minutes ago, DrMacintosh said:

There is nothing different about Apples beateries. 

Plus at least it won't blow up ( ͡° ͜ʖ ͡°)

[dizmo]

I hate Apple, but I have to hand it to them, this is absolutely genius marketing. They get to come off looking like the good guy by offering "cheap" battery replacements, and on top of that there are tons of people that think they now need a new battery, or that they should get one "just because it's cheap." They're going to profit like mad off of this.

[DrMacintosh]

14 minutes ago, Mr.Meerkat said:

The only thing however is are you still going to get a refurb or will the actual battery in your phone be changed? 

This type of service would be a simple swap, not a replacement. 

[Eduard the weeb]

literally would have never happened,  if they just dare I say it that if they

 

FUTURE PROOFED

 

the mofo battery so that that thing won't slow down overtime because they cannot be fucked to push up cost of parts by like a hole 1$ per phone then they wouldn't have this on there hands

[Mr.Meerkat]

11 minutes ago, DrMacintosh said:

This type of service would be a simple swap, not a replacement. 

Thing is, at least at my apple store, they've typically swapped it with a refurb (new battery and sometimes new casing) instead of just changing the battery so... meh? 

[Fetzie]

23 minutes ago, Eduard the weeb said:

literally would have never happened,  if they just dare I say it that if they

 

FUTURE PROOFED

 

the mofo battery so that that thing won't slow down overtime because they cannot be fucked to push up cost of parts by like a hole 1$ per phone then they wouldn't have this on there hands

Every rechargeable battery will experience degradation when charged though.

[lvh1]

This whole so-called 'fiasco' just shows how much battery tech is lagging behind the rest. I can't blame apple for doing this, I'd much rather have a phone that works than a phone that shuts off unexpectedly during heavy usage.

[abazigal]

52 minutes ago, dizmo said:

I hate Apple, but I have to hand it to them, this is absolutely genius marketing. They get to come off looking like the good guy by offering "cheap" battery replacements, and on top of that there are tons of people that think they now need a new battery, or that they should get one "just because it's cheap." They're going to profit like mad off of this.

$29 likely covers the price of the battery and the labour costs and that’s pretty much it. Doing Apple is earning all that much from this, if at all. 

 

Respect the people working at the stores. Always picking up the shit for Apple. 

[Sousuke]

Is a little mad but I can kinda understand what they are doing, yes it slows down your phone a but but it actually extends the life of the phone as the battery can last as long as possible! 

 

Mind if I still have my iPhone 6S Plus I'd deffo get this battery replacement. Mind I am one of those guys who updates his phones every year or two anyway! 

[Drak3]

1 hour ago, GoodBytes said:

The device should have a proper battery in the first place.

Too logical.

[Godlygamer23]

1 hour ago, divito said:

Apple loyalists come out of the woodwork claiming a good deed by Apple to ensure "device longevity."

Just to be clear, I am not an Apple loyalist. I am not loyal to any company. You can't escape battery degradation, and avoiding the problem altogether and allowing phones to simply shut off can also be considered a way to force people to upgrade, particularly if it's too expensive to replace the battery for the current phone and/or simply too difficult. 

 

Don't claim people are loyalists to the company because they support the way the respective company has dealt with something.