Bluetooth not Working

[Krazykaram]

Im trying to connect an xbox controller via bluetooth, but my PC does not recognise any bluetooth devices, my mobo (x99 deluxe-2) says that it supports bluetooth 4 and I did install the drivers from their website and all.

[PorkishPig]

25 minutes ago, Krazykaram said:

Im trying to connect an xbox controller via bluetooth, but my PC does not recognise any bluetooth devices, my mobo (x99 deluxe-2) says that it supports bluetooth 4 and I did install the drivers from their website and all.

Are you completely unable to see a Bluetooth option in Windows, or is the controller not showing up when you are scanning for new devices?

[Krazykaram]

1 minute ago, Homeless Pineapple said:

Are you completely unable to see a Bluetooth option in Windows, or is the controller not showing up when you are scanning for new devices?

Controller isnt showing up (or any bluetooth device)

however I have just found that in control panel network and sharing center bluetooth has a red "X"

[PorkishPig]

Just now, Krazykaram said:

Controller isnt showing up (or any bluetooth device)

however I have just found that in control panel network and sharing center bluetooth has a red "X"

4

As long as you do not have a Bluetooth device connected to your computer you will see a red "X" under Bluetooth Network Connection.

 

When connecting to your controller, make sure you are selecting "Bluetooth" instead of "Everything else" when you click "Add Bluetooth or other device".

[Krazykaram]

Just now, Homeless Pineapple said:

As long as you do not have a Bluetooth device connected to your computer you will see a red "X" under Bluetooth Network Connection.

 

When connecting to your controller, make sure you are selecting "Bluetooth" instead of "Everything else" when you click "Add Bluetooth or other device".

That's what i have been doing but instead of showing "Xbox Wireless Controller" it doesnt show anything

[PorkishPig]

4 minutes ago, Krazykaram said:

That's what i have been doing but instead of showing "Xbox Wireless Controller" it doesnt show anything

Could you go guide me through the steps you are taking to pair your controller with your desktop?

[Krazykaram]

Just now, Homeless Pineapple said:

Could you go guide me through the steps you are taking to pair your controller with your desktop?

1. turn on my controller

2. navigate to the bluetooth page

3. pressing the sync button for around 3 seconds

4. click the add bluetooth or other device

5. select bluetooth device

[PorkishPig]

4 minutes ago, Krazykaram said:

1. turn on my controller

2. navigate to the bluetooth page

3. pressing the sync button for around 3 seconds

4. click the add bluetooth or other device

5. select bluetooth device

Alright. Which model Xbox controller do you have? You'll need an adapter if it's anything other than an Xbox One S controller. If you have a One S controller, do you have any other Bluetooth devices that you can try pairing with your PC?

[Krazykaram]

I do have the xbox one s controller, and I have tried transferring files to my PC using my phone via bluetooth, but my phone isnt finding the PC

[PorkishPig]

5 minutes ago, Krazykaram said:

I do have the xbox one s controller, and I have tried transferring files to my PC using my phone via bluetooth, but my phone isnt finding the PC

Try uninstalling your current Bluetooth driver in Device Manager, and then use Intel DSA to detect and install the appropriate Bluetooth driver.

[Krazykaram]

4 minutes ago, Homeless Pineapple said:

Try uninstalling your current Bluetooth driver in Device Manager, and then use Intel DSA to detect and install the appropriate Bluetooth driver.

I ran the scan and this is what it came up with:

[PorkishPig]

26 minutes ago, Krazykaram said:

I ran the scan and this is what it came up with:

I did a bit of digging, and I just can't seem to find a resolution for you.

 

According to some other forums, Window's Anniversary Update broke the latest X99-Deluxe II Bluetooth driver. I found a few newer drivers for X299 boards, but the boards I found use entirely different Bluetooth hardware. I think you may be out of luck on this one.

[Krazykaram]

darn 

 

thanks for the help anyway

[Krazykaram]

Do you think it would work if I buy one of those bluetooth dongles?

[PorkishPig]

1 hour ago, Krazykaram said:

Do you think it would work if I buy one of those bluetooth dongles?

Yep! You can pick up a $10 Bluetooth adapter from Amazon, and it would work just as well as your motherboard could. I've been using a Medialink Bluetooth Adapter since 2013, which is plug and play with Windows 10. You don't necessarily have to go with this one; any Bluetooth adapter would work.

 

Before you go out and buy an adapter, however, you should shoot an email to ASUS just to make sure that there are no newer drivers available for your hardware.

[Krazykaram]

9 hours ago, Homeless Pineapple said:

Yep! You can pick up a $10 Bluetooth adapter from Amazon, and it would work just as well as your motherboard could. I've been using a Medialink Bluetooth Adapter since 2013, which is plug and play with Windows 10. You don't necessarily have to go with this one; any Bluetooth adapter would work.

 

Before you go out and buy an adapter, however, you should shoot an email to ASUS just to make sure that there are no newer drivers available for your hardware.

Thanks so much for the help 

I just sent them a email