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Atlantic broadband gigabit

Tachibana

so I have gigabit speeds down here, but for some reason, I lag crazily....

 

 

even watching 720p youtube videos, I lag. torrents, I'm getting 3MB/s tops, whats up with this shit? I called and all they did was send a reset, it did nothing....is there any way to troubleshoot what the problem might be? 

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