New PC doesnt start

[Brett_Bst]

try unplugging the power button connection and turning it round ?

[Brett_Bst]

they maybe on the wrong way round which is why the power led is always on ? or maybe its ment to be always on lol 

[TheRedViper]

7 minutes ago, Brett_Bst said:

they maybe on the wrong way round which is why the power led is always on ? or maybe its ment to be always on lol 

Hum just realized ram shows 12gb instead of 16 (4x4gb)

[Brett_Bst]

look in advanced settings, north bridge I think will show the ram sticks installed

[Brett_Bst]

maybe you was sent 2 x 4gb and 2 x 2gb sticks by mistake ?

[Brett_Bst]

double check the boxes and the ram stickers if you can also make sure this  stick I marked is in propley, might just be me lol but latch don't look all the way in

[TheRedViper]

18 minutes ago, Brett_Bst said:

double check the boxes and the ram stickers if you can also make sure this  stick I marked is in propley, might just be me lol but latch don't look all the way in

Removed all the front panel realized the legend has power and power button for top row but theres 4 pins? I had it on the first two pins before followed by led

[Brett_Bst]

yes so the LED+ and LED- go left side rear and the POWER goes on the 2 next to them like this, not sure of the orientation on the power connection though, I would guess the writing on the power button faces the bottom right so if it was plugged in now we would see the power+ writing

[Brett_Bst]

if your board is the ROG Rampage x299 it will come with a connector called Q-Connector, its made to make connecting the power, led, reset buttons much eaiser. looks like this though might bit a little different in size

[TheRedViper]

46 minutes ago, Brett_Bst said:

double check the boxes and the ram stickers if you can also make sure this  stick I marked is in propley, might just be me lol but latch don't look all the way in

That ram stick feels weird, i remember it didnt fit well in any of the slots. The latch is on but its not clicked like the others. Pressing down doesnt work either. Cant find ram sticks into bios.

[TheRedViper]

Just now, Brett_Bst said:

if your board is the ROG Rampage x299 it will come with a connector called Q-Connector, its made to make connecting the power, led, reset buttons much eaiser. looks like this though might bit a little different in size

Changed the connections and its working now. Like i thought the power button doesnt lit up when power is off

[Brett_Bst]

awesome so now its only the ram issue

[Brett_Bst]

have you tried swapping the ram sticks around to see if the ram stick next to it will go in propley ?

[TheRedViper]

2 minutes ago, Brett_Bst said:

have you tried swapping the ram sticks around to see if the ram stick next to it will go in propley ?

Yes like i stated when i installed the ram yesterday that specific one didnt fit well in the other slots.

[Brett_Bst]

Just now, TheRedViper said:

Yes like i stated when i installed the ram yesterday that specific one didnt fit well in the other slots.

my bad, must be the ram stick its self, no point trying ot make it fit if its the same in all the ram slots, you got a pic of the ram stick pin side, make sure its not damaged or anythink, maybe need to get another 4gb ram stick ?

[TheRedViper]

12 minutes ago, Brett_Bst said:

my bad, must be the ram stick its self, no point trying ot make it fit if its the same in all the ram slots, you got a pic of the ram stick pin side, make sure its not damaged or anythink, maybe need to get another 4gb ram stick ?

Its a 4x4gb kit

[Brett_Bst]

looks ok to me, if the other ram sticks fit in the other ram slots then I would contact who ever you got the ram from and tell them the issue, maybe they will replace that stick or have to return and send you a new set

[TheRedViper]

12 minutes ago, Brett_Bst said:

looks ok to me, if the other ram sticks fit in the other ram slots then I would contact who ever you got the ram from and tell them the issue, maybe they will replace that stick or have to return and send you a new set

Turns out i removed that ram stick and it shows 8gb so its not that one

[Brett_Bst]

Take them all out and test them 1 at a time in slot  DIMM-C1 to see if they all show and system boots 

[TheRedViper]

2 minutes ago, Brett_Bst said:

Take them all out and test them 1 at a time in slot  DIMM-C1 to see if they all show and system boots 

Found it, there was a stick slight lifted at the back, it shows 16gb now, thx man ?

[Brett_Bst]

6 hours ago, TheRedViper said:

Found it, there was a stick slight lifted at the back, it shows 16gb now, thx man ?

no problem at least its all working

[TheRedViper]

12 hours ago, Brett_Bst said:

no problem at least its all working

I have a new problem now, cant install windows because my samsung 960 pro isnt detected in the disk selection screen. What do i need to add a driver on my usb key?

[Brett_Bst]

is it a m.2 or normal ssd

 

[Brett_Bst]

what bios version is your motherboard running ?

[Brett_Bst]

first thing is to power off system the unscrew the m.2 screw and push the m.2 all the way in  as far as it will go, some people have had the same issue, then load the bios to see if it shows in there