Payment stuck in pending, though canceled on subscriptions

[RadicalPandas]

Trying to join the floatplane business, however it says my payment is still pending. Also seems like it was declined on the subscriptions page.

 

Far as I know my account is in good standing. What gives?!

[Eduard the weeb]

@colonel_mortis i guess

[Eduard the weeb]

or maybe email this floatplanehelp@gmail.com slick should be running it ( Luke and slick are the same person.)

[RadicalPandas]

Oiiiil Slliiiiick - I'll reach out when I'm off work unless I hear something here first

[colonel_mortis]

If it's showing as cancelled/declined on the PayPal side and pending here, that means it was declined by PayPal. You can try again, but I don't know if it will work - if it doesn't, there's nothing we can do I'm afraid, and PayPal support has historically been useless for people who have been having issues.

There will be a new payment system coming with the new site, but it's not ready yet.

[RadicalPandas]

22 hours ago, colonel_mortis said:

If it's showing as cancelled/declined on the PayPal side and pending here, that means it was declined by PayPal. You can try again, but I don't know if it will work - if it doesn't, there's nothing we can do I'm afraid, and PayPal support has historically been useless for people who have been having issues.

There will be a new payment system coming with the new site, but it's not ready yet.

yup it's very much a paypal issue. It's a shame since I'm a 12 year small business customer of theirs and they have literally shown zero inclination to help resolve this. Guess I'm SOL until there's another way to pay...

Thanks for the assistance!