Windows 10 bsod's, start menu search not working, not shutting down.

[TheElectronicGeek1]

Hi, so I reinstalled windows 10 a few months ago to fix some issue that I can't remember. As soon as i reinstalled i was having a problem where if i search for some programs in the start menu i couldn't click them or push enter to open them. One being Notepad, however some other programs open fine. It also won't find some programs or files on the computer. I also have been getting machine_check_exception a lot since having this laptop (MSI GE72 2QF). It happened during a firmware update for my g933 headphones while tf2 was running in the background. Luckily it didn't brick them and they work fine. But anyway i had one of those blue screens the day i was setting up windows and it corrupted the entire OS and i had to reinstall every program all over again. And another problem i'm having with windows is shutting down or restarting doesn't do anything. It just sits at the screen saying shutting down or restarting and i have to force shutdown for it to turn off. I'm pretty sure it's just Windows' fault but my brother has the GE72 2QC and has only had 1 blue screen error that wasn't machine_check_exception.

[Valkyrie Lenneth]

what bccode u get from ur crash,if u know ur bccode u know exactly where the issue lies

[8-Bit Ninja]

machine_check_exception is a hardware problem, check everything is seated properly? 

[TheElectronicGeek1]

1 minute ago, Valkyrie Lenneth said:

what bccode u get from ur crash,if u know ur bccode u know exactly where the issue lies

Not sure what that is, blue screen viewer won't show me any bsods.

[TheElectronicGeek1]

1 minute ago, 8-Bit Ninja said:

machine_check_exception is a hardware problem, check everything is seated properly? 

It's a laptop, the only thing i changed was the ssd and that's seated fine.

[Valkyrie Lenneth]

2 minutes ago, TheElectronicGeek1 said:

Not sure what that is, blue screen viewer won't show me any bsods.

bug check code, if u can access event log it should be in event log

 

[TheElectronicGeek1]

5 minutes ago, Valkyrie Lenneth said:

bug check code, if u can access event log it should be in event log

 

http://prntscr.com/gp7s67
That's what happened at the time the bsod happened.

[TheElectronicGeek1]

6 minutes ago, Valkyrie Lenneth said:

bug check code, if u can access event log it should be in event log

 

Oh wait here's what that error said about not shutting down correctly.
 

+

System

- Provider       [ Name] EventLog

- EventID 6008       [ Qualifiers] 32768

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated       [ SystemTime] 2017-09-22T21:30:25.832964600Z

EventRecordID 20729

Channel System

Computer DESKTOP-MC7N2S8

Security

-

EventData

2:03:00 PM

‎9/‎22/‎2017

6052

E1070900050016000E0003000000DD03E107090005001600150003000000DD03600900003C000000010000006009000001000000B00400000100000000000000

---

Binary data:

In Words

0000: 000907E1 00160005 0003000E 03DD0000
0010: 000907E1 00160005 00030015 03DD0000
0020: 00000960 0000003C 00000001 00000960
0030: 00000001 000004B0 00000001 00000000

In Bytes

0000: E1 07 09 00 05 00 16 00 á.......
0008: 0E 00 03 00 00 00 DD 03 ......Ý.
0010: E1 07 09 00 05 00 16 00 á.......
0018: 15 00 03 00 00 00 DD 03 ......Ý.
0020: 60 09 00 00 3C 00 00 00 `...<...
0028: 01 00 00 00 60 09 00 00 ....`...
0030: 01 00 00 00 B0 04 00 00 ....°...
0038: 01 00 00 00 00 00 00 00 ........

[Valkyrie Lenneth]

are u sure that is ur chipset driver is installed? it refers to that

[TheElectronicGeek1]

8 minutes ago, Valkyrie Lenneth said:

are u sure that is ur chipset driver is installed? it refers to that

I'll go check on that.