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Battlefield 1 DirectX Error

LM99

Hi everyone,

 

I've always been able to run Battlefield 1 just fine but recently the game won't launch anymore due to a pop-up message that says: DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_HUNG_GPU: "", Driver 38528. This error is usually caused by the graphics driver crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least 1024MB of VRAM.

I have a 1050ti with the latest drivers installed, a ryzen 5 1600, asus b350 plus mobo and 8GB of ram. I've tried reïnstalling windows several times but nothing helps.

Thanks.

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I had a similar problem, but in a different game. It was using an earlier version of directx (9 if I remember right). I was able to change it in the games graphics settings. You might try that.

Best Excuses:

        #1(simple) "Well, I never liked that stupid thing anyway!"

        #2(complex) "Obviously there was a flaw in the material, probably due to the inadvertent introduction of contaminants during the manufacturing process."

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8 hours ago, Lou said:

Hi everyone,

 

I've always been able to run Battlefield 1 just fine but recently the game won't launch anymore due to a pop-up message that says: DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_HUNG_GPU: "", Driver 38528. This error is usually caused by the graphics driver crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least 1024MB of VRAM.

I have a 1050ti with the latest drivers installed, a ryzen 5 1600, asus b350 plus mobo and 8GB of ram. I've tried reïnstalling windows several times but nothing helps.

Thanks.

Just had this hours ago. It did it whenever I ALT+TAB or WIN+TAB. Not sure why though. I am doing this on a 1060 laptop.

Watercooling Pro & Keyboard Enthusiast!

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  • 2 weeks later...
On 20-8-2017 at 11:30 PM, Tech22 said:

Just had this hours ago. It did it whenever I ALT+TAB or WIN+TAB. Not sure why though. I am doing this on a 1060 laptop.

Found the problem. One of my memory sticks was broken. The strange thing is that windows gives error messages for DirectX when it actually is your memory. I looked this up and it is because Windows doesn't really know what the problem is, but because it is a graphical application it assumes that the graphics card is the problem. Anyway, new Ram solved everything. Don't think that that will be the problem on your laptop though...

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22 minutes ago, Lou said:

Found the problem. One of my memory sticks was broken. The strange thing is that windows gives error messages for DirectX when it actually is your memory. I looked this up and it is because Windows doesn't really know what the problem is, but because it is a graphical application it assumes that the graphics card is the problem. Anyway, new Ram solved everything. Don't think that that will be the problem on your laptop though...

I am showing 16gb of ram and it happened on my desktop. Shows my 8gb on the laptop too.

Watercooling Pro & Keyboard Enthusiast!

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