Amazon account verification

[xXImm0rtaLXx]

I ordered something from amazon, and about a day after i got a mail from them that i have to send them a statement of my credit card, my address, my name, my email via fax.

My question is, once i do that and they unlock my account, will my order still be active or did the cancel it and i have to order again?

 

And how exactly does a cc statement look, like do they want a specific format or what do they want?

[Sir Asvald]

Look at the email that was used.. This could be some phishing.. 

 

EDIT:

11 minutes ago, xXImm0rtaLXx said:

via fax.

 

LOL^

[MrMarriarty]

thats sounds well dodgy! if youve paid money to amazon they shouldnt give a $h!t and send you your stuff

[MrMarriarty]

infact someone must be trying to rip you off dont do it man!

 

if your in any doubt forward the email to amazon customer services and ask them but thats not legit... just NO

[xXImm0rtaLXx]

3 minutes ago, Abdul201588 said:

Look at the email that was used.. This could be some phishing.. 

 

EDIT:

 

LOL^

 

3 minutes ago, MrMarriarty said:

thats sounds well dodgy! if youve paid money to amazon they shouldnt give a $h!t and send you your stuff

The email is "adresse-verification@amazon.fr" which sounds like its from amazon.. I have ordered from amazon.fr so thats fine aswell.

[MrMarriarty]

yeah it could just be spoofed honestly think about it why would they need that information? why!

[xXImm0rtaLXx]

And after i got that email they cancelled my order so i would believe that its actually from amazon, but i do agree now it does sound kinda fishy... I was thinking about sending them my monthly letters i get from the bank, where theres my address and my name and how i've been spending the money the past month (dont know how its called in english this letter)

[MrMarriarty]

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201489210

 

i belive you need to look at:

 

Reporting a Phishing or Spoofed Email:

If you suspect that you have received a Phishing or Spoofed Email, please refer to Report a Phishing or Spoofed Emailfor guidance on how to report this.

If you have clicked on a Phishing or Spoofed email and are concerned that your account information may be at risk, please refer to Protect Your Account for guidance

[xXImm0rtaLXx]

Just now, MrMarriarty said:

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201489210

I mean im quite sure its legit... they want me to send it to the fax number that is located here:

https://www.amazon.fr/gp/help/customer/display.html?nodeId=201749480

(use google translate, i dont understand french either)

[MrMarriarty]

if you have a number of the fax do a reverse look up on the number... but amazon want you to fax something... FAX 

[xXImm0rtaLXx]

1 minute ago, MrMarriarty said:

if you have a number of the fax do a reverse look up on the number... but amazon want you to fax something... FAX 

I mean you have the numbers on that page... i dont know how to do a reverse look up, but here they are:

"Please send the documents requested by fax to our secure number: 01 84 88 42 53 from France (or +33 1 84 88 42 53 from abroad)."

[MrMarriarty]

yeah im looking at the page

 

translated it says:

 

Please send the documents requested by fax to our secure number: 01 84 88 42 53 from France (or +33 1 84 88 42 53 from abroad). We confirm the special importance that we attach to the protection of personal data of our customers and the confidentiality of the information. The fax you send will automatically be converted to a secure electronic image and will only be accessible to a dedicated team of account specialists. For privacy reasons, please remove any information that is not relevant to the Amazon order for your request. Thank you for your cooperation and understanding.

 

im contacting amazon to see what they say hang on...

[xXImm0rtaLXx]

1 minute ago, MrMarriarty said:

yeah im looking at the page

 

translated it says:

 

Please send the documents requested by fax to our secure number: 01 84 88 42 53 from France (or +33 1 84 88 42 53 from abroad). We confirm the special importance that we attach to the protection of personal data of our customers and the confidentiality of the information. The fax you send will automatically be converted to a secure electronic image and will only be accessible to a dedicated team of account specialists. For privacy reasons, please remove any information that is not relevant to the Amazon order for your request. Thank you for your cooperation and understanding.

 

im contacting amazon to see what they say hang on...

Okay, thanks.

[MrMarriarty]

do you have 2 step verification on your account by chance?

[xXImm0rtaLXx]

Just now, MrMarriarty said:

do you have 2 step verification on your account by chance?

I dont think so

[xXImm0rtaLXx]

I just made an account filled my address and my cc info and ordered

[MrMarriarty]

well be amazing they dont have a customer service place even for PRIME menbers shame on you!

 

best i can find is:

https://sellercentral.amazon.co.uk/forums/forum.jspa?forumID=151

 

its seems to be a thing but only in some situations so have a look in the link above 

[xXImm0rtaLXx]

3 minutes ago, MrMarriarty said:

well be amazing they dont have a customer service place even for PRIME menbers shame on you!

 

best i can find is:

https://sellercentral.amazon.co.uk/forums/forum.jspa?forumID=151

 

its seems to be a thing but only in some situations so have a look in the link above 

I dont think this is what im searching for... this is from 

"Amazon Seller Discussion Forums » Sell on Amazon » Seller Verification"

 

Im not a seller.. im a buyer..

 

If you want i can post the mail i got here. I dont think it contains any sensitive information

[dizmo]

I'm not sure why you wouldn't be asking Amazon directly about this. They would know.

[xXImm0rtaLXx]

2 minutes ago, dizmo said:

I'm not sure why you wouldn't be asking Amazon directly about this. They would know.

Is there a mail or something i can contact them by? I cant really get into amazon to find out myself...

 

https://gyazo.com/43c8049c39e3b536b5f1c6595c485b9a

[xXImm0rtaLXx]

I have sent them an email about this from a different account that i already had (it didnt have any addresses or credit cards added). I will see how they respond

[dizmo]

7 hours ago, xXImm0rtaLXx said:

Is there a mail or something i can contact them by? I cant really get into amazon to find out myself...

 

https://gyazo.com/43c8049c39e3b536b5f1c6595c485b9a

Amazon has many, many different avenues for support. Their chat would probably be most helpful.

[xXImm0rtaLXx]

14 hours ago, dizmo said:

Amazon has many, many different avenues for support. Their chat would probably be most helpful.

Probably... just read their reply, and they didnt even answer me. They basically sent the same mail written a bit differently again...

They still want me to send this to their fax line:

- A copy of the statement of the payment card you used, which must include the billing address 
- The last two digits of the payment card 
- Your name, phone number and email address