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Peter Boyle

My PC stopped working. Is it the PSU?

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Posted · Original PosterOP

I purchased my Corsair RM650X PSU from amazon in mid october of 2016. Everything worked fine until today when my PC cut out and turned off.

 

The pc wont turn on now and i am not sure what caused this problem. I think it is the PSU due to none of the lights on the motherboard and other parts turning on in the PC. This makes me think that there is no power flow, or the whole pc is broken.

 

Any help is appreciated, thanks

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its either the power supply or the motherboard power distribution. what happened just before the pc turned off?


Main PC | I7 6700k | EVGA GTX 1080 FTW | Corsair Vengence LPX 16GB DDR4 | Kingston A400 960GB SSD | MSI Z270 Gaming Plus | 2 x 1TB Seagate Barracuda HDD |

| NZXT Kraken m22 for CPU & NZXT Kraken x52 for GPU | Cooler Master MasterBox 5 |

Laptop (Asus FX505DY) | R5 3550H | RX560X | Crucial DDR4 16GB | Intel 256GB SSD | Kingston A400 480GB SSD |

Phone | Hauwei P20 (128GB) |

Other Cool Stuff | Steam Link | Audio Technica AT2020 | NZXT Hue+ | Corsair K70 (MX Brown) | Logitech G402 | Panasonic Viera TX-P42G15 42in Plasma TV | Logitech C920 | Sony PS4 | Nintendo Switch (Purple/Red Using Dbrand Skins) |

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3 minutes ago, Peter Boyle said:

I purchased my Corsair RM650X PSU from amazon in mid october of 2016. Everything worked fine until today when my PC cut out and turned off.

 

The pc wont turn on now and i am not sure what caused this problem. I think it is the PSU due to none of the lights on the motherboard and other parts turning on in the PC. This makes me think that there is no power flow, or the whole pc is broken.

 

Any help is appreciated, thanks

Do you have another PSU so that you can check? If not is there any way you can borrow one? Maybe from a friend or someone you know.


WARNING: I AM PRONE TO TYPOS, BE AWARE.

DAILY DRIVER

CPU: i5 6500 MOBO: Asrock Fatal1ty H170 D3 RAM: 16 GB Kingston DDR3L 

GPUS: 2x Sapphire 4GB R9 380 NITRO CASE: Deepcool Tesseract BF ATX STORAGE: Samsung Evo 960 500GB, Kingston SSDNow V300 120GB, 2x 1TB WD Blue 7200 RPM, 2TB Seagate Firecuda SSHD, 3TB WD Blue 7200RPM  PSU: Cooler master GX750 CPU COOLER: Corsair Hydro H55

COST: AUD $1450

 

PORTABLE LAPTOP

DELL XPS 13 (9360)

CPU: Intel i5 7200U RAM: 8 GB DDR4 Soldered RAM GRAPHICS: Intel HD Graphics 620 STORAGE: 128 GB M.2 SANDISK x400 SSD

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Posted · Original PosterOP
1 minute ago, AdamBGames said:

its either the power supply or the motherboard power distribution. what happened just before the pc turned off?

Basically i was on YouTube and the PC just cut out. I noticed that it seemed to take out the electricity in the room along with it (my room in on its own electric circuit from the rest of the house). It may have been a power cut but i dont think it was considering the rest of the house had power

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Posted · Original PosterOP
2 minutes ago, another random person said:

Do you have another PSU so that you can check? If not is there any way you can borrow one? Maybe from a friend or someone you know.

No i dont :(

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Just now, Peter Boyle said:

Basically i was on YouTube and the PC just cut out. I noticed that it seemed to take out the electricity in the room along with it (my room in on its own electric circuit from the rest of the house). It may have been a power cut but i dont think it was considering the rest of the house had power

it might have been a circuit breaker. if thats the case, if its a bad psu it could have had a power surge, which can and will take out components not just the power supply. so potentially not just your motherboard and psu could be dead


Main PC | I7 6700k | EVGA GTX 1080 FTW | Corsair Vengence LPX 16GB DDR4 | Kingston A400 960GB SSD | MSI Z270 Gaming Plus | 2 x 1TB Seagate Barracuda HDD |

| NZXT Kraken m22 for CPU & NZXT Kraken x52 for GPU | Cooler Master MasterBox 5 |

Laptop (Asus FX505DY) | R5 3550H | RX560X | Crucial DDR4 16GB | Intel 256GB SSD | Kingston A400 480GB SSD |

Phone | Hauwei P20 (128GB) |

Other Cool Stuff | Steam Link | Audio Technica AT2020 | NZXT Hue+ | Corsair K70 (MX Brown) | Logitech G402 | Panasonic Viera TX-P42G15 42in Plasma TV | Logitech C920 | Sony PS4 | Nintendo Switch (Purple/Red Using Dbrand Skins) |

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Posted · Original PosterOP
Just now, AdamBGames said:

it might have been a circuit breaker. if thats the case, if its a bad psu it could have had a power surge, which can and will take out components not just the power supply. so potentially not just your motherboard and psu could be dead

Damn i hope its not. I bought a surge protector for my Pc but im assuming if its a bad psu that wont make a difference?

 

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Just now, Peter Boyle said:

Damn i hope its not. I bought a surge protector for my Pc but im assuming if its a bad psu that wont make a difference?

 

No, surge protectors only protect the PC from surges from the wall outlet and not from the PSU itself.


WARNING: I AM PRONE TO TYPOS, BE AWARE.

DAILY DRIVER

CPU: i5 6500 MOBO: Asrock Fatal1ty H170 D3 RAM: 16 GB Kingston DDR3L 

GPUS: 2x Sapphire 4GB R9 380 NITRO CASE: Deepcool Tesseract BF ATX STORAGE: Samsung Evo 960 500GB, Kingston SSDNow V300 120GB, 2x 1TB WD Blue 7200 RPM, 2TB Seagate Firecuda SSHD, 3TB WD Blue 7200RPM  PSU: Cooler master GX750 CPU COOLER: Corsair Hydro H55

COST: AUD $1450

 

PORTABLE LAPTOP

DELL XPS 13 (9360)

CPU: Intel i5 7200U RAM: 8 GB DDR4 Soldered RAM GRAPHICS: Intel HD Graphics 620 STORAGE: 128 GB M.2 SANDISK x400 SSD

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Just now, Peter Boyle said:

Damn i hope its not. I bought a surge protector for my Pc but im assuming if its a bad psu that wont make a difference?

 

well it depends, those surge protectors dont always work, if its a cheap one, it probably didnt do its job, this is why people invest in UPSs over surge protectors now


Main PC | I7 6700k | EVGA GTX 1080 FTW | Corsair Vengence LPX 16GB DDR4 | Kingston A400 960GB SSD | MSI Z270 Gaming Plus | 2 x 1TB Seagate Barracuda HDD |

| NZXT Kraken m22 for CPU & NZXT Kraken x52 for GPU | Cooler Master MasterBox 5 |

Laptop (Asus FX505DY) | R5 3550H | RX560X | Crucial DDR4 16GB | Intel 256GB SSD | Kingston A400 480GB SSD |

Phone | Hauwei P20 (128GB) |

Other Cool Stuff | Steam Link | Audio Technica AT2020 | NZXT Hue+ | Corsair K70 (MX Brown) | Logitech G402 | Panasonic Viera TX-P42G15 42in Plasma TV | Logitech C920 | Sony PS4 | Nintendo Switch (Purple/Red Using Dbrand Skins) |

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Posted · Original PosterOP
Just now, AdamBGames said:

well it depends, those surge protectors dont always work, if its a cheap one, it probably didnt do its job, this is why people invest in UPSs over surge protectors now

Damn. It took me almosg 2 years to get the money for this PC it better not be broken because of some cheap surge protector 😂

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Just now, Peter Boyle said:

Damn. It took me almosg 2 years to get the money for this PC it better not be broken because of some cheap surge protector 😂

is the stuff still in warranty, you might be able to get them fixed or replaced


Main PC | I7 6700k | EVGA GTX 1080 FTW | Corsair Vengence LPX 16GB DDR4 | Kingston A400 960GB SSD | MSI Z270 Gaming Plus | 2 x 1TB Seagate Barracuda HDD |

| NZXT Kraken m22 for CPU & NZXT Kraken x52 for GPU | Cooler Master MasterBox 5 |

Laptop (Asus FX505DY) | R5 3550H | RX560X | Crucial DDR4 16GB | Intel 256GB SSD | Kingston A400 480GB SSD |

Phone | Hauwei P20 (128GB) |

Other Cool Stuff | Steam Link | Audio Technica AT2020 | NZXT Hue+ | Corsair K70 (MX Brown) | Logitech G402 | Panasonic Viera TX-P42G15 42in Plasma TV | Logitech C920 | Sony PS4 | Nintendo Switch (Purple/Red Using Dbrand Skins) |

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Posted · Original PosterOP
2 minutes ago, another random person said:

No, surge protectors only protect the PC from surges from the wall outlet and not from the PSU itself.

Do you think my warrenty with corsair would cover at least the cost of the PSU? Its less than 1 year old but i know some things arent covered with their warranty.

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Posted · Original PosterOP
Just now, AdamBGames said:

is the stuff still in warranty, you might be able to get them fixed or replaced

Yeah they all were bought last october

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Just now, Peter Boyle said:

Do you think my warrenty with corsair would cover at least the cost of the PSU? Its less than 1 year old but i know some things arent covered with their warranty.

Im fairly sure it should still be covered, you were surge protected and all that so they shouldn't deny a warranty claim.


WARNING: I AM PRONE TO TYPOS, BE AWARE.

DAILY DRIVER

CPU: i5 6500 MOBO: Asrock Fatal1ty H170 D3 RAM: 16 GB Kingston DDR3L 

GPUS: 2x Sapphire 4GB R9 380 NITRO CASE: Deepcool Tesseract BF ATX STORAGE: Samsung Evo 960 500GB, Kingston SSDNow V300 120GB, 2x 1TB WD Blue 7200 RPM, 2TB Seagate Firecuda SSHD, 3TB WD Blue 7200RPM  PSU: Cooler master GX750 CPU COOLER: Corsair Hydro H55

COST: AUD $1450

 

PORTABLE LAPTOP

DELL XPS 13 (9360)

CPU: Intel i5 7200U RAM: 8 GB DDR4 Soldered RAM GRAPHICS: Intel HD Graphics 620 STORAGE: 128 GB M.2 SANDISK x400 SSD

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Just now, Peter Boyle said:

Yeah they all were bought last october

well, call them and see what they say. I cant garentee anything tho


Main PC | I7 6700k | EVGA GTX 1080 FTW | Corsair Vengence LPX 16GB DDR4 | Kingston A400 960GB SSD | MSI Z270 Gaming Plus | 2 x 1TB Seagate Barracuda HDD |

| NZXT Kraken m22 for CPU & NZXT Kraken x52 for GPU | Cooler Master MasterBox 5 |

Laptop (Asus FX505DY) | R5 3550H | RX560X | Crucial DDR4 16GB | Intel 256GB SSD | Kingston A400 480GB SSD |

Phone | Hauwei P20 (128GB) |

Other Cool Stuff | Steam Link | Audio Technica AT2020 | NZXT Hue+ | Corsair K70 (MX Brown) | Logitech G402 | Panasonic Viera TX-P42G15 42in Plasma TV | Logitech C920 | Sony PS4 | Nintendo Switch (Purple/Red Using Dbrand Skins) |

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Posted · Original PosterOP
Just now, another random person said:

Im fairly sure it should still be covered, you were surge protected and all that so they shouldn't deny a warranty claim.

Ok thanks. The only thing is, would my cpu and stuff be replaced do you think? After all it isnt intel's fault the psu died

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1 minute ago, Peter Boyle said:

Ok thanks. The only thing is, would my cpu and stuff be replaced do you think? After all it isnt intel's fault the psu died

Limitation of Liability

CORSAIR SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF CORSAIR HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

 

http://www.corsair.com/en-us/support/warranty


WARNING: I AM PRONE TO TYPOS, BE AWARE.

DAILY DRIVER

CPU: i5 6500 MOBO: Asrock Fatal1ty H170 D3 RAM: 16 GB Kingston DDR3L 

GPUS: 2x Sapphire 4GB R9 380 NITRO CASE: Deepcool Tesseract BF ATX STORAGE: Samsung Evo 960 500GB, Kingston SSDNow V300 120GB, 2x 1TB WD Blue 7200 RPM, 2TB Seagate Firecuda SSHD, 3TB WD Blue 7200RPM  PSU: Cooler master GX750 CPU COOLER: Corsair Hydro H55

COST: AUD $1450

 

PORTABLE LAPTOP

DELL XPS 13 (9360)

CPU: Intel i5 7200U RAM: 8 GB DDR4 Soldered RAM GRAPHICS: Intel HD Graphics 620 STORAGE: 128 GB M.2 SANDISK x400 SSD

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The Corsair RMx's have something like a 10 year warranty so you're fine for that.


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Posted · Original PosterOP
4 minutes ago, another random person said:

Limitation of Liability

CORSAIR SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF CORSAIR HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

 

http://www.corsair.com/en-us/support/warranty

So im screwed? 😂

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Sounds like something from the primary stage of the power supply may have failed, in which since the primary side is galvanically isolated from the secondary side (the side of which your components is hooked up to), I would say that your components is likely fine.

 

But yeah, you'll need to contact Corsair and request a RMA. @Corsair Blake may be able to assist you with this.

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42 minutes ago, Peter Boyle said:

Do you think my warrenty with corsair would cover at least the cost of the PSU? Its less than 1 year old but i know some things arent covered with their warranty.

Corsair will have your back as far as the PSU goes. If I remember rightly, RMx units have a 10 year warranty. 


X58-X79-X99-X299 lads: Intel HEDT Xeon/i7 Megathread

 

Big Rig (Completed) - (Current) - i7 5960X - 4.7Ghz/3.7Ghz ~ 1.3v/1.1v core/uncore - 76-78C under RealBench load- Custom Loop: 2x 360GTS with EK-ZMT/Stubbies and EK D5 pump/res combo - EVGA X99 Classified - 32GB (4x8GB) HyperX Predator DDR4 - 3200MHz CL16 - AMD Radeon VII (best TimeSpy so far: here) - 1TB 970 Evo - Corsair RM1000i - Phanteks Enthoo Evolv ATX TG - 6x iPPC NF-F12 2000 - 45" 4K LG TV

 

Planned Desk Rig - i7 5820K - Noctua NH-L12S - EVGA X99 Micro 2 - 16GB (4x4GB) EVGA SSC DDR4 - EVGA XC Ultra 1660 Ti - 250GB 960 Evo - Seagate Firecuda 2TB - Seagate BarraCuda Pro 1TB - Corsair CX550 - Fractal Design Meshify C Mini - LG 25UM56-P - 25" 2560x1080 at 75Hz

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Planned X58 rig - Xeon X5670 - NH-D15S - EVGA X58 Classified SLI 4-Way - 24GB (3x8GB) HyperX Savage Red DDR3 - Undecided GPUS - probably a basic SSD - EVGA 1000W G3 - Undecided Case

 

I lowkey enjoy HEDT

 

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Posted · Original PosterOP
5 minutes ago, Zando Bob said:

Corsair will have your back as far as the PSU goes. If I remember rightly, RMx units have a 10 year warranty. 

I knew it was at least 5 but i was just unsure if they covered this type of fault or not. Thanks for helping though

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9 minutes ago, Peter Boyle said:

I knew it was at least 5 but i was just unsure if they covered this type of fault or not. Thanks for helping though

Yeah, if the PSU itself failed, it'll be covered by the warranty. Like @quan289 said, @Corsair Blake should be able to help you out. 


X58-X79-X99-X299 lads: Intel HEDT Xeon/i7 Megathread

 

Big Rig (Completed) - (Current) - i7 5960X - 4.7Ghz/3.7Ghz ~ 1.3v/1.1v core/uncore - 76-78C under RealBench load- Custom Loop: 2x 360GTS with EK-ZMT/Stubbies and EK D5 pump/res combo - EVGA X99 Classified - 32GB (4x8GB) HyperX Predator DDR4 - 3200MHz CL16 - AMD Radeon VII (best TimeSpy so far: here) - 1TB 970 Evo - Corsair RM1000i - Phanteks Enthoo Evolv ATX TG - 6x iPPC NF-F12 2000 - 45" 4K LG TV

 

Planned Desk Rig - i7 5820K - Noctua NH-L12S - EVGA X99 Micro 2 - 16GB (4x4GB) EVGA SSC DDR4 - EVGA XC Ultra 1660 Ti - 250GB 960 Evo - Seagate Firecuda 2TB - Seagate BarraCuda Pro 1TB - Corsair CX550 - Fractal Design Meshify C Mini - LG 25UM56-P - 25" 2560x1080 at 75Hz

X79 Rig- i7 4930K - EVGA CLC 280 - EVGA X79 Dark - 16GBGB (4x4GB) Corsair Vengeance DDR3 - 2x EVGA Classified 780s - MX500 1TB - WD Blue 1TB - WD RE 1TB - EVGA 1600W T2 w/CableMod PRO Carbon cables - Corsair Air 540 - 3x NF-P12 Redux 

 

Planned X58 rig - Xeon X5670 - NH-D15S - EVGA X58 Classified SLI 4-Way - 24GB (3x8GB) HyperX Savage Red DDR3 - Undecided GPUS - probably a basic SSD - EVGA 1000W G3 - Undecided Case

 

I lowkey enjoy HEDT

 

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I mean, it sounds like whatever happened is pretty bad but have you at least tried clearing CMOS..?


|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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