My PC stopped working. Is it the PSU?

[Peter Boyle]

I purchased my Corsair RM650X PSU from amazon in mid october of 2016. Everything worked fine until today when my PC cut out and turned off.

 

The pc wont turn on now and i am not sure what caused this problem. I think it is the PSU due to none of the lights on the motherboard and other parts turning on in the PC. This makes me think that there is no power flow, or the whole pc is broken.

 

Any help is appreciated, thanks

[AdamBGames]

its either the power supply or the motherboard power distribution. what happened just before the pc turned off?

[another random person]

3 minutes ago, Peter Boyle said:

I purchased my Corsair RM650X PSU from amazon in mid october of 2016. Everything worked fine until today when my PC cut out and turned off.

 

The pc wont turn on now and i am not sure what caused this problem. I think it is the PSU due to none of the lights on the motherboard and other parts turning on in the PC. This makes me think that there is no power flow, or the whole pc is broken.

 

Any help is appreciated, thanks

Do you have another PSU so that you can check? If not is there any way you can borrow one? Maybe from a friend or someone you know.

[Peter Boyle]

1 minute ago, AdamBGames said:

its either the power supply or the motherboard power distribution. what happened just before the pc turned off?

Basically i was on YouTube and the PC just cut out. I noticed that it seemed to take out the electricity in the room along with it (my room in on its own electric circuit from the rest of the house). It may have been a power cut but i dont think it was considering the rest of the house had power

[Peter Boyle]

2 minutes ago, another random person said:

Do you have another PSU so that you can check? If not is there any way you can borrow one? Maybe from a friend or someone you know.

No i dont

[AdamBGames]

Just now, Peter Boyle said:

Basically i was on YouTube and the PC just cut out. I noticed that it seemed to take out the electricity in the room along with it (my room in on its own electric circuit from the rest of the house). It may have been a power cut but i dont think it was considering the rest of the house had power

it might have been a circuit breaker. if thats the case, if its a bad psu it could have had a power surge, which can and will take out components not just the power supply. so potentially not just your motherboard and psu could be dead

[Peter Boyle]

Just now, AdamBGames said:

it might have been a circuit breaker. if thats the case, if its a bad psu it could have had a power surge, which can and will take out components not just the power supply. so potentially not just your motherboard and psu could be dead

Damn i hope its not. I bought a surge protector for my Pc but im assuming if its a bad psu that wont make a difference?

 

[another random person]

Just now, Peter Boyle said:

Damn i hope its not. I bought a surge protector for my Pc but im assuming if its a bad psu that wont make a difference?

 

No, surge protectors only protect the PC from surges from the wall outlet and not from the PSU itself.

[AdamBGames]

Just now, Peter Boyle said:

Damn i hope its not. I bought a surge protector for my Pc but im assuming if its a bad psu that wont make a difference?

 

well it depends, those surge protectors dont always work, if its a cheap one, it probably didnt do its job, this is why people invest in UPSs over surge protectors now

[Peter Boyle]

Just now, AdamBGames said:

well it depends, those surge protectors dont always work, if its a cheap one, it probably didnt do its job, this is why people invest in UPSs over surge protectors now

Damn. It took me almosg 2 years to get the money for this PC it better not be broken because of some cheap surge protector ?

[AdamBGames]

Just now, Peter Boyle said:

Damn. It took me almosg 2 years to get the money for this PC it better not be broken because of some cheap surge protector ?

is the stuff still in warranty, you might be able to get them fixed or replaced

[Peter Boyle]

2 minutes ago, another random person said:

No, surge protectors only protect the PC from surges from the wall outlet and not from the PSU itself.

Do you think my warrenty with corsair would cover at least the cost of the PSU? Its less than 1 year old but i know some things arent covered with their warranty.

[Peter Boyle]

Just now, AdamBGames said:

is the stuff still in warranty, you might be able to get them fixed or replaced

Yeah they all were bought last october

[another random person]

Just now, Peter Boyle said:

Do you think my warrenty with corsair would cover at least the cost of the PSU? Its less than 1 year old but i know some things arent covered with their warranty.

Im fairly sure it should still be covered, you were surge protected and all that so they shouldn't deny a warranty claim.

[AdamBGames]

Just now, Peter Boyle said:

Yeah they all were bought last october

well, call them and see what they say. I cant garentee anything tho

[Peter Boyle]

Just now, another random person said:

Im fairly sure it should still be covered, you were surge protected and all that so they shouldn't deny a warranty claim.

Ok thanks. The only thing is, would my cpu and stuff be replaced do you think? After all it isnt intel's fault the psu died

[Peter Boyle]

Just now, AdamBGames said:

well, call them and see what they say. I cant garentee anything tho

Ok thanks for the help

[another random person]

1 minute ago, Peter Boyle said:

Ok thanks. The only thing is, would my cpu and stuff be replaced do you think? After all it isnt intel's fault the psu died

Limitation of Liability

CORSAIR SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF CORSAIR HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

 

http://www.corsair.com/en-us/support/warranty

[iRileyx]

The Corsair RMx's have something like a 10 year warranty so you're fine for that.

[Peter Boyle]

4 minutes ago, another random person said:

Limitation of Liability

CORSAIR SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF CORSAIR HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so this limitation or exclusion may not apply in your jurisdiction.

 

http://www.corsair.com/en-us/support/warranty

So im screwed? ?

[quan289]

Sounds like something from the primary stage of the power supply may have failed, in which since the primary side is galvanically isolated from the secondary side (the side of which your components is hooked up to), I would say that your components is likely fine.

 

But yeah, you'll need to contact Corsair and request a RMA. @Corsair Blake may be able to assist you with this.

[Zando_]

42 minutes ago, Peter Boyle said:

Do you think my warrenty with corsair would cover at least the cost of the PSU? Its less than 1 year old but i know some things arent covered with their warranty.

Corsair will have your back as far as the PSU goes. If I remember rightly, RMx units have a 10 year warranty. 

[Peter Boyle]

5 minutes ago, Zando Bob said:

Corsair will have your back as far as the PSU goes. If I remember rightly, RMx units have a 10 year warranty. 

I knew it was at least 5 but i was just unsure if they covered this type of fault or not. Thanks for helping though

[Zando_]

9 minutes ago, Peter Boyle said:

I knew it was at least 5 but i was just unsure if they covered this type of fault or not. Thanks for helping though

Yeah, if the PSU itself failed, it'll be covered by the warranty. Like @quan289 said, @Corsair Blake should be able to help you out. 

[STRMfrmXMN]

I mean, it sounds like whatever happened is pretty bad but have you at least tried clearing CMOS..?