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GPU stops working randomly

Phuxx

Hello,

I'm still not entirely sure whether it's my gpu or my monitor but most probably it's my gpu.

I have noticed that my monitor goes black at a random moment while playing. I cannot hear in-game sound but I can hear my friends talking on skype. Gpu temps are okay, 76C max and 73C avg while playing. My monitor doesn't say "Going into sleep mode" or anything like that, it just switches between hdmi and analog. Display screen is set to never turn off. I am forced to restart every time this issue happens.

This happens only in League of Legends. It happened once in GTA V in 200 hours of gameplay but several times in ~10 hours of LoL. 

Drivers are updated. I can provide more information if needed.

What could be the cause? Or is it the monitor?

 

GPU: Asus Rx 470 OC 4GB

Monitor: Samsung S24D390

Psu: Chieftec SMART Series GPS-400A8 400W

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Sell the 470 for $300+ US or 400+ CAD and buy yourself a  1070

Want to custom loop?  Ask me more if you are curious

 

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Miners are looking for RX470's and the price is high. Sell it asap with small discount like £280 and then get GTX 1070.

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

LaptopMSI Titan GT77HX V13RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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Here a 1070 is +600$ so I can't get a 1070. I'm looking for a possible fix to my problem.

 

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2 minutes ago, Phuxx said:

Here a 1070 is +600$ so I can't get a 1070. I'm looking for a possible fix to my problem.

 

Switch HDMI cables, remove all overclocks, re-install the GPU drivers.

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

LaptopMSI Titan GT77HX V13RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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  • 2 weeks later...
On 6/28/2017 at 6:43 PM, TheNaitsyrk said:

Switch HDMI cables, remove all overclocks, re-install the GPU drivers.

Sorry for the late reply.

I did everything you said and it didn't work. I got this issue even when I was watching a live on twitch.

A restart doesn't help. I'm forced to shutdown and then start the computer again.

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On 06/07/2017 at 7:29 PM, Phuxx said:

Sorry for the late reply.

I did everything you said and it didn't work. I got this issue even when I was watching a live on twitch.

A restart doesn't help. I'm forced to shutdown and then start the computer again.

 Damaged silicon, RMA Asap.

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

LaptopMSI Titan GT77HX V13RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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1 hour ago, TheNaitsyrk said:

 Damaged silicon, RMA Asap.

Considering the card will probably be out of stock, I don't expect OP to be playing games for awhile. 

My eyes see the past…

My camera lens sees the present…

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21 hours ago, Zodiark1593 said:

Considering the card will probably be out of stock, I don't expect OP to be playing games for awhile. 

They have to offer him a replacement, if not an upgrade.

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

LaptopMSI Titan GT77HX V13RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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58 minutes ago, TheNaitsyrk said:

They have to offer him a replacement, if not an upgrade.

Quite difficult to offer a replacement if there are no cards left to do so.

 

There have been reports of vendors refunding the money in an RMA due to lack of stock. This goes doubly so as this is an AMD card (read: Miners eat them up like no tomorrow) with no upper SKU available as of now to upgrade to. I expect that OP will be offered a refund, then left to fend for him/herself in finding a replacement.

My eyes see the past…

My camera lens sees the present…

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On 6/28/2017 at 8:31 AM, Damascus said:

Sell the 470 for $300+ US or 400+ CAD and buy yourself a  1070

Thats not how this works

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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6 minutes ago, Zodiark1593 said:

Quite difficult to offer a replacement if there are no cards left to do so.

 

There have been reports of vendors refunding the money in an RMA due to lack of stock. This goes doubly so as this is an AMD card (read: Miners eat them up like no tomorrow) with no upper SKU available as of now to upgrade to. I expect that OP will be offered a refund, then left to fend for him/herself in finding a replacement.

I think its your gpu. I had the same issue once with in my case r9 270x. Just removed the gpu,cleaned the pcie slot with blower, cleaned the gpu connectors with a tissue paper and reseated it. And  good to go. Try this out and inform if it helped!

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On 7/6/2017 at 11:29 PM, Phuxx said:

Sorry for the late reply.

I did everything you said and it didn't work. I got this issue even when I was watching a live on twitch.

A restart doesn't help. I'm forced to shutdown and then start the computer again.

Lol the above comment was meant for you bro

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8 minutes ago, DrMacintosh said:

Thats not how this works

Just re-read OP, guess it would be a Dick move.  RMA and get a second hand 980/980 ti then.

Want to custom loop?  Ask me more if you are curious

 

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On 09/07/2017 at 10:16 PM, Zodiark1593 said:

Quite difficult to offer a replacement if there are no cards left to do so.

 

There have been reports of vendors refunding the money in an RMA due to lack of stock. This goes doubly so as this is an AMD card (read: Miners eat them up like no tomorrow) with no upper SKU available as of now to upgrade to. I expect that OP will be offered a refund, then left to fend for him/herself in finding a replacement.

They have to, it's their policy.

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

LaptopMSI Titan GT77HX V13RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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