No internet

[nelsonmia]

This is a month old computer and there was a guy here trying to set up a computer with windows server 12 r2. He was using my computer to help him set up the computer server.

My computer was working fine till like the day after he was done working on the server

 

not sure w.e he did, if it messed something up on my computer 

[nelsonmia]

8 minutes ago, paddy-stone said:

Hmm, can you screenshot your adaptors page please.

trying to upload it now because cant from that computer since theres no internet.

 

also none of the phone ipad can connect to the wifi either so its not just the computer 

[paddy-stone]

1 minute ago, nelsonmia said:

trying to upload it now because cant from that computer since theres no internet.

 

also none of the phone ipad can connect to the wifi either so its not just the computer 

That information would have been great to have at the start of the troubleshooting.

[nelsonmia]

2 minutes ago, paddy-stone said:

That information would have been great to have at the start of the troubleshooting.

They just told me it wasn't working because the other computers have internet like the one im using now.

 

 

[nelsonmia]

1 hour ago, Lurick said:

Have you tried disabling one adapter and leaving the other alone?

Want to make sure it's not a conflict with that.

tired this too and didnt work.

[nelsonmia]

55 minutes ago, Oshino Shinobu said:

Try these commands in CMD:

ipconfig /release

ipconfig /flushdns

ipconfig /renew

 

You can try setting the IP address on the PC manually to:

 

IPv4 Address: 10.128.2.x (put something between 2 and 254. I'd go for something easy to remember like 111)

Subnet Mask: 255.255.255.0

Deafult Gateway: 10.128.2.1

 

EDIT: First, try disabling IPv6 on the PC if it's enabled. It's not used on most private networks. 

didnt work says it cant because media is disconnected 

[paddy-stone]

If your other devices can't connect either then there's a bigger problem here. Something must have happened that we're not aware of, someone has maybe changed your router's settings and such. Without further info and screenshots this is really hard to try and troubleshoot and egt to the bottom of.

[nelsonmia]

1 minute ago, paddy-stone said:

If your other devices can't connect either then there's a bigger problem here. Something must have happened that we're not aware of, someone has maybe changed your router's settings and such. Without further info and screenshots this is really hard to try and troubleshoot and egt to the bottom of.

i posted some screenshots

[paddy-stone]

Do you know how to set a static IP address manually? if so I suggest you follow this advice

Quote

You can try setting the IP address on the PC manually to:

 

IPv4 Address: 10.128.2.x (put something between 2 and 254. I'd go for something easy to remember like 111)

Subnet Mask: 255.255.255.0

Deafult Gateway: 10.128.2.1

This should hopefully get you connected.

 

Basically, go to network and sharing center, click on ethernet (in blue), click properties, select ipv4 as below

 

And again click properties...

 

click on "use the following ip address" button. and enter the details as above quote.

[nelsonmia]

1 hour ago, Oshino Shinobu said:

Try these commands in CMD:

ipconfig /release

ipconfig /flushdns

ipconfig /renew

 

You can try setting the IP address on the PC manually to:

 

IPv4 Address: 10.128.2.x (put something between 2 and 254. I'd go for something easy to remember like 111)

Subnet Mask: 255.255.255.0

Deafult Gateway: 10.128.2.1

 

EDIT: First, try disabling IPv6 on the PC if it's enabled. It's not used on most private networks. 

I used this setting and it switched to private network but still no internet.

 

And that option to toggle "make this pc discoverable" is there now.

[nelsonmia]

3 minutes ago, paddy-stone said:

Do you know how to set a static IP address manually? if so I suggest you follow this advice

This should hopefully get you connected.

 

Basically, go to network and sharing center, click on ethernet (in blue), click properties, select ipv4 as below

 

And again click properties...

 

click on "use the following ip address" button. and enter the details as above quote.

just did that 

 

I used this setting and it switched to private network but still no internet.

 

And that option to toggle "make this pc discoverable" is there now.

 

EDIT: What do i put in the dns?

[paddy-stone]

1 minute ago, nelsonmia said:

just did that 

 

I used this setting and it switched to private network but still no internet.

 

And that option to toggle "make this pc discoverable" is there now.

Did you toggle it on?

[nelsonmia]

Just now, paddy-stone said:

Did you toggle it on?

yeah it was on already

[paddy-stone]

OK, restart PC and see if we get anywhere.

[nelsonmia]

5 minutes ago, paddy-stone said:

OK, restart PC and see if we get anywhere.

I did the the settings the other guy posted and i put the dns to 10.128.2.1 and it worked before the same setting didnt work without the dns.

 

so right now the pc has internet but do i have to do the samething to all ther devices whenever i want to connect them?

[paddy-stone]

Just now, nelsonmia said:

I did the the settings the other guy posted and i put the dns to 10.128.2.1 and it worked before the same setting didnt work without the dns.

 

so right now the pc has internet but do i have to do the samething to all ther devices whenever i want to connect them?

I don't know, they should just be working by DHCP, whihc is why I said something's happened with your router to be messing with all the devices not connecting... yes you can manually set them, but it might be better to figure out what's happened with your router.

[nelsonmia]

2 minutes ago, paddy-stone said:

I don't know, they should just be working by DHCP, whihc is why I said something's happened with your router to be messing with all the devices not connecting... yes you can manually set them, but it might be better to figure out what's happened with your router.

Yeam im trying to login into my asus router to check it but it doesnt work.

[Oshino Shinobu]

5 minutes ago, nelsonmia said:

I did the the settings the other guy posted and i put the dns to 10.128.2.1 and it worked before the same setting didnt work without the dns.

 

so right now the pc has internet but do i have to do the samething to all ther devices whenever i want to connect them?

 

3 minutes ago, paddy-stone said:

I don't know, they should just be working by DHCP, whihc is why I said something's happened with your router to be messing with all the devices not connecting... yes you can manually set them, but it might be better to figure out what's happened with your router.

 

For DHCP, you could try looking around the router's settings for an option to renew or reset DHCP leases. If not, you could try changing the DHCP pool which should make it renew DHCP leases. 

 

Also, have you installed the lastest drivers for your network cards? Check what NICs you have and download the latest driver from the manufacturer (not your motherboard's site) and try that. 

 

2 minutes ago, nelsonmia said:

Yeam im trying to login into my asus router to check it but it doesnt work.

Try connecting to the router from another device to change settings. I'd also double check your router's local IP address (seems like it should be 10.128.2.1 based on the IPconfig of other PCs). 

[paddy-stone]

3 minutes ago, Oshino Shinobu said:

 

 

For DHCP, you could try looking around the router's settings for an option to renew or reset DHCP leases. If not, you could try changing the DHCP pool which should make it renew DHCP leases. 

 

Also, have you installed the lastest drivers for your network cards? Check what NICs you have and download the latest driver from the manufacturer (not your motherboard's site) and try that. 

 

Try connecting to the router from another device to change settings. I'd also double check your router's local IP address (seems like it should be 10.128.2.1 based on the IPconfig of other PCs). 

I suspect that the devices worked previously, and that when the OP reset the router as someone suggested it messed up... and could also explain why he can't get into the router settings anymore. Router settings should always be backed up, and check that you have default passwords etc before resetting, just in case.

[nelsonmia]

6 minutes ago, Oshino Shinobu said:

 

 

For DHCP, you could try looking around the router's settings for an option to renew or reset DHCP leases. If not, you could try changing the DHCP pool which should make it renew DHCP leases. 

 

Also, have you installed the lastest drivers for your network cards? Check what NICs you have and download the latest driver from the manufacturer (not your motherboard's site) and try that. 

 

Try connecting to the router from another device to change settings. I'd also double check your router's local IP address (seems like it should be 10.128.2.1 based on the IPconfig of other PCs). 

 

1 minute ago, paddy-stone said:

I suspect that the devices worked previously, and that when the OP reset the router as someone suggested it messed up... and could also explain why he can't get into the router settings anymore. Router settings should always be backed up, and check that you have default passwords etc before resetting, just in case.

I tired with 10.128.2.1 and it takes me to comcast business gateway

 

how i check if i have the lastest drivers for the network cards.

 

and the other devices worked before but like i said i think the guy that was here trying to setup a server messed with the wifi settings or changed the wifi to static idk.

[paddy-stone]

2 minutes ago, nelsonmia said:

 

I tired with 10.128.2.1 and it takes me to comcast business gateway

 

how i check if i have the lastest drivers for the network cards.

 

and the other devices worked before but like i said i think the guy that was here trying to setup a server messed with the wifi settings or changed the wifi to static idk.

I think the best thing you could do is ask the "guy" what he did to your router?  I think it's the root of all your problems.

[nelsonmia]

12 minutes ago, paddy-stone said:

I think the best thing you could do is ask the "guy" what he did to your router?  I think it's the root of all your problems.

That guy doesn't know what the problem is. 

 

And now those setting dont don't work anymore don't have internet

 

im about to just get a new router if it will fix the problem