No internet

[nelsonmia]

I've been trying everything to fix this issue but nothing has worked.

 

ive tried doing the winsock reset, resetting modem and router, turn full control on a file 26

 

what else can I do ? Every other computer has internet

[Lurick]

Specs?

Screenshots?

Error messages?

Wired or wireless?

Have you tried using wired if wireless or wireless if wired?

[Oshino Shinobu]

System specs? 

Wired or Wireless?

Do you have a local connection (ie. on the network, but not internet)?

Tried using a different cable and/or port?

Reinstalled drivers?

Static address or DHCP?

 

Can you run ipconfig in CMD and post the results? 

[nelsonmia]

Both wireless and wired have the same problem.

Tried different cable

 

 

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Nelson
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3168
   Physical Address. . . . . . . . . : 30-E3-7A-E0-01-6E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 30-E3-7A-E0-01-6F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 10-05-01-42-B2-DB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::95f3:bf1c:e5d7:365a%13(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.54.90(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 165477895
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-31-0F-75-10-05-01-42-B2-DB
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 30-E3-7A-E0-01-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {78EC36DE-3821-492E-AAED-53F909A94C80}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\windows\system32>

[nelsonmia]

This is the ipconfig for ANOTHER COMPUTER that has internet on the same network im trying to connect to.

 

idk if it helps

 

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Christian-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : EC-A8-6B-81-BC-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1d17:d40a:a1a2:9683%2(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.128.2.5(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, June 16, 2017 5:50:32 PM
   Lease Expires . . . . . . . . . . : Thursday, June 29, 2017 9:07:10 AM
   Default Gateway . . . . . . . . . : 10.128.2.1
   DHCP Server . . . . . . . . . . . : 255.255.255.255
   DHCPv6 IAID . . . . . . . . . . . : 250390635
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-57-62-57-EC-A8-6B-81-BC-F2
   DNS Servers . . . . . . . . . . . : 10.128.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

C:\WINDOWS\system32>

[Lurick]

Have you tried disabling one adapter and leaving the other alone?

Want to make sure it's not a conflict with that.

[kalnick]

13 minutes ago, nelsonmia said:

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 10-05-01-42-B2-DB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::95f3:bf1c:e5d7:365a%13(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.54.90(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0

It is not getting an IP from your dhcp device

That is why its not connecting

 

 

[nelsonmia]

5 minutes ago, Lurick said:

Have you tried disabling one adapter and leaving the other alone?

Want to make sure it's not a conflict with that.

How do i disable it and which one?

[nelsonmia]

1 minute ago, kalnick said:

It is not getting an IP from your dhcp device

Thats why its not connecting

 

How do i fix that?

 

[paddy-stone]

When you hover over the network icon what does it say?

 

also in the network and sharing center. what does it say? can you post a screenshot of it please.

[Oshino Shinobu]

13 minutes ago, nelsonmia said:

This is the ipconfig for ANOTHER COMPUTER that has internet on the same network im trying to connect to.

 

idk if it helps

 

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Christian-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : EC-A8-6B-81-BC-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1d17:d40a:a1a2:9683%2(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.128.2.5(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, June 16, 2017 5:50:32 PM
   Lease Expires . . . . . . . . . . : Thursday, June 29, 2017 9:07:10 AM
   Default Gateway . . . . . . . . . : 10.128.2.1
   DHCP Server . . . . . . . . . . . : 255.255.255.255
   DHCPv6 IAID . . . . . . . . . . . : 250390635
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-57-62-57-EC-A8-6B-81-BC-F2
   DNS Servers . . . . . . . . . . . : 10.128.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

C:\WINDOWS\system32>

Try these commands in CMD:

ipconfig /release

ipconfig /flushdns

ipconfig /renew

 

You can try setting the IP address on the PC manually to:

 

IPv4 Address: 10.128.2.x (put something between 2 and 254. I'd go for something easy to remember like 111)

Subnet Mask: 255.255.255.0

Deafult Gateway: 10.128.2.1

 

EDIT: First, try disabling IPv6 on the PC if it's enabled. It's not used on most private networks. 

[kalnick]

Just now, nelsonmia said:

How do i fix that?

 

Try these things

 

Change the ethernet cable

try another port on the dhcp device

Verify that what ever is doing the dhcp is not maxing out on the allowed number of IPs available in the pool

verify that its not mac protected when it comes to handing out IPs orver wifi

that will get you started

 

would need more info like your network setup and hardware

[Lurick]

3 minutes ago, nelsonmia said:

How do i disable it and which one?

Go to Network and Sharing Center > Change Adapter Settings > Right click on one and click Disable.

Shouldn't matter which, I would try disabling the wireless one first.

[nelsonmia]

Just now, paddy-stone said:

When you hover over the network icon what does it say?

 

also in the network and sharing center. what does it say? can you post a screenshot of it please.

Hover over says: unidentified network

 

Network and sharing center

Public access

Access type: no network access 

Connection: Ethernet

[paddy-stone]

Just now, nelsonmia said:

Hover over says: unidentified network

 

Network and sharing center

Public access

Access type: no network access 

Connection: Ethernet

There ya go, that's the problem, your PC decided that you're using a punlic network and has blocked.

 

https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_web/any-way-to-change-network-from-public-to-private/6ca4a5ff-e692-465f-b6e2-b5abfaeecf43?auth=1

 

Change it from public to private.

[paddy-stone]

Or, you can click on notifications icon, bottom right of screen. Choose all settings.choose network and internet.

Click ethernet from menu on left. click on the adaptor at the top, should say ethernet-not connected or something.

Next windiow, should be a toggle, turn this to ON.

[kalnick]

 

Just now, paddy-stone said:

There ya go, that's the problem, your PC decided that you're using a punlic network and has blocked.

 

https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_web/any-way-to-change-network-from-public-to-private/6ca4a5ff-e692-465f-b6e2-b5abfaeecf43?auth=1

 

Change it from public to private.

If that does not work power down the pc

 

I see this on a daily basis at work

 

for wifi

remove your saved network settings under manage wireless networks, in the network and sharing center on the left hand side

reinstall network card drivers

 

fro wired

power cycle the modem/router/switch the computer is connecting to.

When that device is back online power on your pc

reinstall nic drivers

 

and curse and swear at MS for creating an OS that likes to do this sort of stuff

 

 

[kalnick]

Sometimes it helps to reverse the ends of the ethernet cable or trying a new one

Praying to the PC gods also helps

also sometimes just punching the computer will work

 

seriously this is one of those Windows bugs that just happens for no reason lol

[paddy-stone]

4 minutes ago, kalnick said:

Sometimes it helps to reverse the ends of the ethernet cable or trying a new one

sometimes factory reseting the router/modem helps

also sometimes just punching the computer will work

 

seriously this is one of those Windows bugs that just happens for no reason lol

I rarely see it except for new computers, 3 out of 5 times on my own PCs even it will set the network to public and no internet... should fix it the second way I suggested for sure.

[kalnick]

1 minute ago, paddy-stone said:

I rarely see it except for new computers, 3 out of 5 times on my own PCs even it will set the network to public and no internet... should fix it the second way I suggested for sure.

I've had it happen 2-3 times a year on me old gaming rig with windows 7.

 

Would see it a lot after customers reinstalled or upgraded windows, got a new router/modem/computer or after a windows update

 

In the XP days when it would happen you could usually resolve it by unchecking a box in the network properties, was so much easier.

[nelsonmia]

18 minutes ago, paddy-stone said:

Or, you can click on notifications icon, bottom right of screen. Choose all settings.choose network and internet.

Click ethernet from menu on left. click on the adaptor at the top, should say ethernet-not connected or something.

Next windiow, should be a toggle, turn this to ON.

After the click on Ethernet there is no toggle button there just says properties and a button says copy 

[paddy-stone]

Just now, kalnick said:

I've had it happen 2-3 times a year on me old gaming rig with windows 7.

 

Would see it a lot after customers reinstalled or upgraded windows, got a new router/modem/computer or after a windows update

 

In the XP days when it would happen you could usually resolve it by unchecking a box in the network properties, was so much easier.

ON win 7 machines, have seen it a LOT, with win 10 it's hit or miss whether it does it or not, so I reckon about 3 out of 5 times.

 

Just now, nelsonmia said:

After the click on Ethernet there is no toggle button there just says properties and a button says copy 

Screen shot it please.

[paddy-stone]

Should be like this

 

[nelsonmia]

3 minutes ago, paddy-stone said:

Should be like this

 

It's like that but without that top part

[paddy-stone]

Just now, nelsonmia said:

It's like that but without that top part

Hmm, can you screenshot your adaptors page please.