Could my refresh rate be causing my computer to crash?

[underscore3]

Hi I have a 144hz display ASUS ROG SWIFT PG279Q and I have been experiencing computer crashes randomly when I am playing pubg or running both furmark and prime95 blend. I have done a ton of trouble shooting so far and I am about at the end of my rope trying to figure this out. I have a theory but have no idea if it is valid. I have been playing skyrim (no crashes in this game just pubg) and I if my monitor is set to anything  above 60 hz the game breaks so in the settings in nvidia control panel I set it to 60 hz and proceeded to forget about this setting.  My display also has a button to change the refresh rate between 60/120/144 hz. Could having a setting in Nvidia control panel and the setting on my monitor be causing me to crash? 

 

• Windows 10 pro 64-bit
• Gigabyte Technology Co. Ltd. Z170X-Gaming 7 (U3E1)
• Intel Core i7 6700K @ 4.00GHz (stock)
• 2x8 GB G.SKILL Ripjaws V Series (running at stock)
•  GeForce GTX 1080 Strix (Overclocked 2000 MHz boost but issues present at stock speeds)
• 465GB Samsung SSD 850 EVO 500GB (SSD) Boot Drive
• 119GB M4-CT128M4SSD2 (SSD)
• 931GB Western Digital WDC WD1002FAEX-00Y9A0 (SATA)
• EVGA Supernova 850P2 (850w 80+ PLATINUM)

http://speccy.piriform.com/results/YQsOmneHRFqXB6mfIXWuKGd

[You_are_a_cunt]

refresh rate is independent of the pc hardware, so i'd say no. Your issue ia somewhere else

[underscore3]

Could it be a G-Sync issue?

[Megah3rtz]

Full partlist, including PSU model please.

[WereCat]

3 minutes ago, underscore3 said:

Could it be a G-Sync issue?

While G-Sync does come with some issues, I never experienced anything that would crash my game or PC.

[paddy-stone]

1 minute ago, Megah3rtz said:

Full partlist, including PSU model please.

He has, just dark theme users can't see it unless highlighted.

 

[Megah3rtz]

1 minute ago, paddy-stone said:

He has, just dark theme users can't see it unless highlighted.

 

Yeah can't see it at all. 

[paddy-stone]

Just now, Megah3rtz said:

Yeah can't see it at all. 

Just higlight under the text you can see... but yes agree it's annoying that people don't leave their text on auto or don't remove formatting when doing copy/paste, I also run night theme.

[underscore3]

 

• Windows 10 pro 64-bit
• Gigabyte Technology Co. Ltd. Z170X-Gaming 7 (U3E1)
• Intel Core i7 6700K @ 4.00GHz (stock)
• 2x8 GB G.SKILL Ripjaws V Series (running at stock)
•  GeForce GTX 1080 Strix (Overclocked 2000 MHz boost but issues present at stock speeds)
• 465GB Samsung SSD 850 EVO 500GB (SSD) Boot Drive
• 119GB M4-CT128M4SSD2 (SSD)
• 931GB Western Digital WDC WD1002FAEX-00Y9A0 (SATA)
• EVGA Supernova 850P2 (850w 80+ PLATINUM)

@Megah3rtz Does that fix it? I didnt know their was an issue with copy paste sorry 

 

[Megah3rtz]

9 minutes ago, paddy-stone said:

Just higlight under the text you can see... but yes agree it's annoying that people don't leave their text on auto or don't remove formatting when doing copy/paste, I also run night theme.

On mobile. 

[paddy-stone]

Just now, Megah3rtz said:

On mobile. 

Ahh I see, nothing can be done then AFAIK

 

 

Here ya go.

 

Windows 10 pro 64-bit

Gigabyte Technology Co. Ltd. Z170X-Gaming 7 (U3E1)

Intel Core i7 6700K @ 4.00GHz (stock)

2x8 GB G.SKILL Ripjaws V Series (running at stock)

 GeForce GTX 1080 Strix (Overclocked 2000 MHz boost but issues present at stock speeds)

465GB Samsung SSD 850 EVO 500GB (SSD) Boot Drive

119GB M4-CT128M4SSD2 (SSD)

931GB Western Digital WDC WD1002FAEX-00Y9A0 (SATA)

EVGA Supernova 850P2 (850w 80+ PLATINUM)

[paddy-stone]

10 minutes ago, underscore3 said:

 

• Windows 10 pro 64-bit
• Gigabyte Technology Co. Ltd. Z170X-Gaming 7 (U3E1)
• Intel Core i7 6700K @ 4.00GHz (stock)
• 2x8 GB G.SKILL Ripjaws V Series (running at stock)
•  GeForce GTX 1080 Strix (Overclocked 2000 MHz boost but issues present at stock speeds)
• 465GB Samsung SSD 850 EVO 500GB (SSD) Boot Drive
• 119GB M4-CT128M4SSD2 (SSD)
• 931GB Western Digital WDC WD1002FAEX-00Y9A0 (SATA)
• EVGA Supernova 850P2 (850w 80+ PLATINUM)

@Megah3rtz Does that fix it? I didnt know their was an issue with copy paste sorry 

 

Yeah, you get a little reminder come up when you copy-paste, saying somehting like "remove formatting?"

[underscore3]

Just now, paddy-stone said:

Yeah, you get a little reminder come up when you copy-paste, saying somehting like "remove formatting?"

Good to know, And thank you for taking the time to help me out!

[Megah3rtz]

Is it only during p95+blurry doughnut? can it be either or

[ARikozuM]

Right-click the Start button. 

Click Event Viewer. 

Find the errors in the list.

Find the event ID's and search for them online. 

[underscore3]

8 minutes ago, Megah3rtz said:

Is it only during p95+blurry doughnut? can it be either or

To my knowledge its only both but its really inconsistent when it happens sometimes it takes 10 min sometimes I have run it a couple hours with 0 issues. I am fairly sure its not a heat issue as I have run prime 95 small fft for about 2 hours and things didn't get too toasty topping out about 70C. I have run memtest 8 passes with 0  errors. 

 

Also when I say crash it just like totally restarts no bsod just click restart and the only thing in event viewer of note is the critical error for kernel power 42.  

[underscore3]

11 hours ago, ARikozuM said:

Right-click the Start button. 

Click Event Viewer. 

Find the errors in the list.

Find the event ID's and search for them online. 

I have a ton of errors in event viewer and am having a hard time finding a good way to fix them some things are talking about messing with registries and I am not totally comfortable with that.  If it is something like a windows issue would a clean reinstall take care of it? 

 

Also I have the sinking suspicion that if it is a hardware issue it is the psu with how random it is and how it does not seem to be really easily recreated. I ordered a psu tester off amazon if the crashes keep happening after my potential reinstall.    

[ARikozuM]

25 minutes ago, underscore3 said:

If it is something like a windows issue would a clean reinstall take care of it? 

Could be software related, in which case the reinstall would help only until you reinstall whatever software causes the issue. What does Event Viewer say caused the shut downs? Any program or directory at fault?

[underscore3]

@ARikozuM

It is the same critical error I am getting every time. The other errors I am getting are distributed com errors (ID: 10010) and App (event ID 5973) errors having to do with windows store, as well as some Perfib errors (ID: 1023 and 1008). I linked a past bin to the details on the critical error. 

 

https://pastebin.com/k0mRXUaf

[ARikozuM]

Event 41 is usually associated with power when asked. I'd see if you can reproduce it on your current PSU and then borrow another to do the same. Otherwise, I'd reinstall Windows. 

 

Do you overclock at all?

[underscore3]

3 minutes ago, ARikozuM said:

Event 41 is usually associated with power when asked. I'd see if you can reproduce it on your current PSU and then borrow another to do the same. Otherwise, I'd reinstall Windows. 

 

Do you overclock at all?

I don't atm I have had enough trouble with it crashing at stock.

 

This is the second PSU I have had in there. I RMA'ed the first one when I first started trouble shooting seeing the error 41 so I was hoping that this was not the problem. I dont have another PSU to test but I did get a PSU tester that will be here in a couple of days to see if the 12, 5, and 3.3 rails are all putting out the correct voltages. One other question this has kinda been a long list of problems that I think I solve and end up not really having solved. The initial problem I had was that the bios that came preinstalled on my Mobo was set to a super aggressive voltage by default (1.35 v) could that have damaged my processor? Then it was fallowed up by instability caused by having XMP on now this. 

[ARikozuM]

The motherboard is also responsible for power delivery. I would contact your manufacturer to get an RMA. Let them know that you've tested every component and that you've narrowed it down to the motherboard. 

[underscore3]

6 minutes ago, ARikozuM said:

The motherboard is also responsible for power delivery. I would contact your manufacturer to get an RMA. Let them know that you've tested every component and that you've narrowed it down to the motherboard. 

Well that sucks I really thought about doing it when I did my PSU and held back but thank you for your time will report back in like a week or 2 when that whole process is done thank you and everyone else in the thread for all your help

[underscore3]

Well new motherboard same problem.  I changed my motherboard to the Asus ROG 270e hoping that this would help my issue it did not .  I have attached the Hwinfo logs that I get stress testing with prime 95 (blend and furmark) that caused the crash everything is stock. Any help would be great.

new mobo.CSV

 

@ARikozuM I hope its okay if I @ you because you where really helpful when I first posted.

 

[Motkany]

On 7/27/2017 at 10:03 PM, underscore3 said:

Well new motherboard same problem.  I changed my motherboard to the Asus ROG 270e hoping that this would help my issue it did not .  I have attached the Hwinfo logs that I get stress testing with prime 95 (blend and furmark) that caused the crash everything is stock. Any help would be great.

new mobo.CSV 549.09 kB · 1 download

 

@ARikozuM I hope its okay if I @ you because you where really helpful when I first posted.

 

Hi. Did you manage to solve the problem? I have similar issues with nvidia and 144Hz AOC monitor. With amd card it works fine.