BRAND NEW PC / HAS AUDIO AND VIDEO STUTTERING ISSUES

[DiGiTaL FaKiE]

So I just built this new pc about 4 months ago and since day 1 I've had this audio/video stuttering problems. it happens when listening to Pandora, playing games, and watching YouTube. Ive tried everything imaginable to fix it (To my Knowledge) and it still happens. The funny thing is that my old pc did the same thing. I've never been able to record it because it does not show up in recording but someone else on YouTube recorded the exact same problem I have.  I dont know If i will get in trouble posting this link but I think its key in helping me fix my problem. Thank you in advance to anyone helping me solve this problem.

 

[LienusLateTips]

specs?

[Billy_Mays]

Have you updated your drivers at all?

[DrMikeNZ]

23 minutes ago, DiGiTaL FaKiE said:

The funny thing is that my old pc did the same thing

Either both the old and new systems have very low specifications and cannot handle your workload, or there is some software or peripheral connected to the system that demands a lot of system resources.

I would recommend going through everything that is installed and removing bloatware and non-essential programs, and unplug devices that are not critical, and keep testing until you can resolve and replicate the issue to identify the cause.

[DiGiTaL FaKiE]

42 minutes ago, Billy_Mays said:

Have you updated your drivers at all?

yes

[DiGiTaL FaKiE]

54 minutes ago, JDE said:

specs?

GPU-------> MSI Gtx 1060 Armor 6gb Ocv1

CPU-------> AMD Ryzen 5 1600 

RAM------> G.SKILL Flare X Series 16GB

MOBO---> GIGABYTE GA-AB350-GAMING 3

SSD------> Samsung 960 Evo 250 GB M.2

HDD------> Western Digital Black 1 TB

CASE---> Corsair Carbide Series 200R Compact ATX

PSU-----> EVGA 750 BQ, 80+ Bronze

[DiGiTaL FaKiE]

40 minutes ago, DrMikeNZ said:

Either both the old and new systems have very low specifications and cannot handle your workload, or there is some software or peripheral connected to the system that demands a lot of system resources.

I would recommend going through everything that is installed and removing bloatware and non-essential programs, and unplug devices that are not critical, and keep testing until you can resolve and replicate the issue to identify the cause.

I have nothing installed on my pc rn but steam and 1 game and it still does it...... ? it happens randomly though, its not consistant at all.

[DiGiTaL FaKiE]

42 minutes ago, DrMikeNZ said:

Either both the old and new systems have very low specifications and cannot handle your workload, or there is some software or peripheral connected to the system that demands a lot of system resources.

I would recommend going through everything that is installed and removing bloatware and non-essential programs, and unplug devices that are not critical, and keep testing until you can resolve and replicate the issue to identify the cause.

No matter what I do it still happens. rn im running only steam and 1 game and it still does it in game as well as youtube in IE

[DrMikeNZ]

Just now, DiGiTaL FaKiE said:

No matter what I do it still happens. rn im running only steam and 1 game and it still does it in game as well as youtube in IE

Are there any components from the old system that you reused?

[DiGiTaL FaKiE]

Just now, DrMikeNZ said:

Are there any components from the old system that you reused?

no, only thing I can think of is my network maybe causing this. thats the only same thing from the old pc. I even moved houses and have the same problem but I did bring the same modem and router with me and it all hooked up here. 

[DiGiTaL FaKiE]

2 minutes ago, DrMikeNZ said:

Are there any components from the old system that you reused?

ive always ran on eithernet but rn im using a getto solution to connect to the internet as I have no wifi card abd cant install the modem in my currebt room. Im using a portable router in client mode and have a eithernet from it going to my pc rn. so its on wifi but also on eithernet if that makes sence.

 

[DrMikeNZ]

7 minutes ago, DiGiTaL FaKiE said:

no, only thing I can think of is my network maybe causing this. thats the only same thing from the old pc. I even moved houses and have the same problem but I did bring the same modem and router with me and it all hooked up here. 

You could try disabling your network adapter temporarily to test if the problem persists without network connectivity. I wouldn't expect it to be though.

If you run resource monitor, do you see any anomalous activity on the disk, network or RAM when the issue occurs?

[DiGiTaL FaKiE]

5 minutes ago, DrMikeNZ said:

You could try disabling your network adapter temporarily to test if the problem persists without network connectivity. I wouldn't expect it to be though.

If you run resource monitor, do you see any anomalous activity on the disk, network or RAM when the issue occurs?

Havent tried disconnecting from internet cuz the problem only happens when the internet is involved and yea ive ran resource monitor and nothing even when it happens nothing spikes. ive also looked in event viewer and nothing looked abnormal. ?

[DrMikeNZ]

40 minutes ago, DiGiTaL FaKiE said:

Havent tried disconnecting from internet cuz the problem only happens when the internet is involved

If the issue is only occuring when the internet is involved, then the issue is likely with that. It could be a crappy network adapter or bloatware for the NIC to try to make it 'run fast" (Realtek and Killer NIC's cause a lot of network related slowdowns).

If you can, try to get a wifi card to bypass your current NIC and so you don't need to rely on your current router bodge.

[DiGiTaL FaKiE]

38 minutes ago, DrMikeNZ said:

If the issue is only occuring when the internet is involved, then the issue is likely with that. It could be a crappy network adapter or bloatware for the NIC to try to make it 'run fast" (Realtek and Killer NIC's cause a lot of network related slowdowns).

If you can, try to get a wifi card to bypass your current NIC and so you don't need to rely on your current router bodge.

so what if I delete realtek? would that fix it? abd what is a NIC?