W10 booting to 'Black' Screen With Mouse

[AnaMontenegro]

As the title says, after the last Window 10 update (the big developer one...) my computer boots to a "black" screen.

 

It loads up as normal, with the blue icon and the rolling dots but then those freeze and stay on screen.

The mouse shows up on screen and working, and if I move it around I can "interact" with my desktop (even if the only think I see is a black screen with the frozen boot Windows and dots logo) it will even change depending on what I'm hovering.

 

I've tried restore point, fixing Windows start up, revert to previous build, nothing worked.

I've also tried Win+P to try to change the the output that way, but that just makes the frozen screen and mouse go away and I never get them back no matter what options I try, I can only get the mouse back unless I force a restart by holding the power button.

I've even tried Run > Explorer.exe to see if that would bring it to live, nada.

 

I'm guessing it's a Windows service that's not starting, I should mention I can get into the bios no problem, and even get the CMD window by using the Repair function on the W10 installation thumb drive, I just need to know the commands to activate which ever service is not starting.

 

I thought about opening up the case and unplug my GPU, but seeing the bios and even the mouse do show up on screen I don't think it's a GPU driver problem, rather a Windows one.

 

Any help would be mostly appreciated.

[The Sloth]

reinstall windows 

[skimmilk5]

Are there any recent changes to the hardware or software?

[Princess Luna]

Are you booting from a HDD? it could be dying.

[AnaMontenegro]

I just fixed it and I'll explain how for future reference.

 

I enabled multi monitor on the Bios, under Integrated Graphics, then switched my HDMI cable from my GPU to the MB port.

 

My screen then came to live (with a lot of artifacts, black dots flickering on and off) so from there I tried to update my GPU drivers using the provided "utility" which failed, and also caused the HDMI port on my MB to stop outputting a signal.

 

I hooked the HDMI cable back on the GPU which "worked" with wonky resolution.

 

I cleaned the GPU drivers, fetched the latest ones from the manufacturer website, installed them, everything is working.

[Guest]

2 hours ago, nerdslayer1 said:

reinstall windows 

No offense, but I don't think this should be your answer to every thread about windows issues. I would have run out of space if I screenshotted all the times I have seen you say to reinstall for issues that can be fixed...

[The Sloth]

Just now, Abyss Gaming said:

No offense, but I don't think this should be your answer to every thread about windows issues. I would have run out of space if I screenshotted all the times I have seen you say to reinstall for issues that can be fixed...

 

you have very limited hard drive space 

[Guest]

Just now, nerdslayer1 said:

you have very limited hard drive space 

Fair enough I do like to be sarcastic alot lol. I have 1tb HDD. 120gb HDD. 240gb HDD, 120gb SSD