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Please help my new pc

Rayvaldo

Hello, please help me. i just bought a new pc and it doesnt have OS. when i go to the motherboard driver (im a noob) and i enable game boost and a-xmp (im just curious and testing it)

and now my pc keep crashing while starting and i cant disable the a-xmp because the pc cant boot and it keep crashing turn off and turn on again please help me T_T

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Either press the 'Reset CMOS' button if there is one or take out the motherboard battery for a little bit then put it back in. That should reset the BIOS to defaults.

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3 minutes ago, Rayvaldo said:

Hello, please help me. i just bought a new pc and it doesnt have OS. when i go to the motherboard driver (im a noob) and i enable game boost and a-xmp (im just curious and testing it)

and now my pc keep crashing while starting and i cant disable the a-xmp because the pc cant boot and it keep crashing turn off and turn on again please help me T_T

Remove the CMOS battery, wait a bit, put the battery back in

rip

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Just now, IntMD said:

 

Either press the 'Reset CMOS' button if there is one or take out the motherboard battery for a little bit then put it back in. That should reset the BIOS to defaults.

 

where is the reset button my mb is b350 mortar artic AM4

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1 minute ago, rip said:

Remove the CMOS battery, wait a bit, put the battery back in

where is the cmos battery?

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Just now, Rayvaldo said:

where is the cmos battery?

It's a small circle silver metallic battery thingy. What's your motherboard?

rip

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There may or may not be one. Have a look in the manual for your motherboard. If you cannot obviously see one, there might not be one (they usually say 'reset CMOS' or something similar) and you will have to remove the battery instead leave it for a little while and then put the battery back in

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1 minute ago, rip said:

It's a small circle silver metallic battery thingy. What's your motherboard?

 

2 minutes ago, Rayvaldo said:

where is the reset button my mb is b350 mortar artic AM4

 

Intel HEDT and Server platform enthusiasts: Intel HEDT Xeon/i7 Megathread 

 

Main PC 

CPU: i9 7980XE @4.5GHz/1.22v/-2 AVX offset 

Cooler: EKWB Supremacy Block - custom loop w/360mm +280mm rads 

Motherboard: EVGA X299 Dark 

RAM:4x8GB HyperX Predator DDR4 @3200Mhz CL16 

GPU: Nvidia FE 2060 Super/Corsair HydroX 2070 FE block 

Storage:  1TB MP34 + 1TB 970 Evo + 500GB Atom30 + 250GB 960 Evo 

Optical Drives: LG WH14NS40 

PSU: EVGA 1600W T2 

Case & Fans: Corsair 750D Airflow - 3x Noctua iPPC NF-F12 + 4x Noctua iPPC NF-A14 PWM 

OS: Windows 11

 

Display: LG 27UK650-W (4K 60Hz IPS panel)

Mouse: EVGA X17

Keyboard: Corsair K55 RGB

 

Mobile/Work Devices: 2020 M1 MacBook Air (work computer) - iPhone 13 Pro Max - Apple Watch S3

 

Other Misc Devices: iPod Video (Gen 5.5E, 128GB SD card swap, running Rockbox), Nintendo Switch

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1 minute ago, rip said:

It's a small circle silver metallic battery thingy. What's you

my motherboard is b350 mortar artic , is it safe to remove the battery

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Just now, Rayvaldo said:

my motherboard is b350 mortar artic , is it safe to remove the battery

Yes. It'll just reset the settings to factory default (It's the second step in troubleshooting hardware*).

 

 

*The first is to make sure everything is plugged in correctly.

Intel HEDT and Server platform enthusiasts: Intel HEDT Xeon/i7 Megathread 

 

Main PC 

CPU: i9 7980XE @4.5GHz/1.22v/-2 AVX offset 

Cooler: EKWB Supremacy Block - custom loop w/360mm +280mm rads 

Motherboard: EVGA X299 Dark 

RAM:4x8GB HyperX Predator DDR4 @3200Mhz CL16 

GPU: Nvidia FE 2060 Super/Corsair HydroX 2070 FE block 

Storage:  1TB MP34 + 1TB 970 Evo + 500GB Atom30 + 250GB 960 Evo 

Optical Drives: LG WH14NS40 

PSU: EVGA 1600W T2 

Case & Fans: Corsair 750D Airflow - 3x Noctua iPPC NF-F12 + 4x Noctua iPPC NF-A14 PWM 

OS: Windows 11

 

Display: LG 27UK650-W (4K 60Hz IPS panel)

Mouse: EVGA X17

Keyboard: Corsair K55 RGB

 

Mobile/Work Devices: 2020 M1 MacBook Air (work computer) - iPhone 13 Pro Max - Apple Watch S3

 

Other Misc Devices: iPod Video (Gen 5.5E, 128GB SD card swap, running Rockbox), Nintendo Switch

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1 minute ago, Rayvaldo said:

my motherboard is b350 mortar artic , is it safe to remove the battery

ye. it just resets the motherboard, it looks like a watch battery. just make sure your pc is completely off and unplugged

Main PC |CPU - i7-6700k|GPU - R9 290x tri-x 4gb|RAM - 16gb ddr4|MOBO - MSI z170 - A PRO|HDD - WD 1TB/240gb Sandisk |PSU - 700w Raidmax

Laptop |CPU - i7 4720hq|GPU - 960m 2gb|Ram - 8gb 2x4|Model - y50-70 Touch|SSD - 240gb Patriot drive|Display - 1920x1080 IPS touch

 

 

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1 minute ago, Rayvaldo said:

my motherboard is b350 mortar artic , is it safe to remove the battery

Yes it is perfectly safe. You just have to re-enter date and time again.

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Unplug your computer before you take the battery out. Or do as your manual says in the image.

Capture.JPG

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Oh no it says warranty void if removed on the battery and my VGA is in the way

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Just now, Rayvaldo said:

Oh no it says warranty void if removed on the battery and my VGA is in the way

What? Where does it say so?

rip

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Just now, rip said:

What? Where does it say so?

there is a sticker on the battery and say warranty void if removed and im scared now if my new pc is broken

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1 minute ago, Rayvaldo said:

warranty void if removed

thats only if you remove the sticker not necessarily the battery

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Just now, Rayvaldo said:

there is a sticker on the battery and say warranty void if removed and im scared now if my new pc is broken

Look up a couple of posts to the image I copied from the manual for your motherboard. You can do that.

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Is there other way to fix this? i cant remove the battery because my VGA is on the way and im too scared to remove the battery how exactly to remove it?

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Just now, Rayvaldo said:

Is there other way to fix this? i cant remove the battery because my VGA is on the way and im too scared to remove the battery how exactly to remove it?

 

6 minutes ago, IntMD said:

Unplug your computer before you take the battery out. Or do as your manual says in the image.

Capture.JPG

This

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1 minute ago, IntMD said:

This

what is jumper cap? and what is JBAT1? and my VGA is on the way i cant remove it my vga is powercolor rx580 red devil and its too big and above the battery

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3 minutes ago, Rayvaldo said:

what is jumper cap? and what is JBAT1? and my VGA is on the way i cant remove it my vga is powercolor rx580 red devil and its too big and above the battery

  • Open your motherboard instruction manual.
  • Look at the contents page.
  • Go the section about clearing the CMOS (might be page 21 depending on the language it is in). 
  • Get a paperclip or something similar made of metal
  • Touch the paperclip against where it says for 5-10 seconds
  • Your CMOS should be reset
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I've got a similar issue right now, any help would be appreciated. I was  tweaking my bios to try to overclock my cpu. but for some strange reason i cannot reset my bios. I have gone into the bios screen and reset it back to default settings, I have cleared my cmos, and i have pulled out the cmos battery. when i boot, the bios is set at default settings, however once I finish booting into windows it still shows the overclock, and crashes if i try to open any aplications. 

 

I have even tried adjusting the settings to non-default as well and no luck

 

could this be a issue with the mobo, or the cpu?

 

im running an amd fx-6200 and a gigabyte 990fxa-ud3

 

the mobo supports dual bios so i dont understand why it is not working.

 

EDIT: it appears that unplugging my hdd  fixed the issue. not sure why that worked but ok

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