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PSA: DO NOT USE THE LATEST BIOS FOR GIGABYTE AX370 GAMING-K7 MOTHERBOARDS

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Posted · Original PosterOP

The Story: So. I'm on a Gigabyte AX370 Gaming K7 motherboard. Originally I was waiting on a BIOS update in order to actually OC my RAM, because RAM OC wasn't happening at all on the release F2 BIOS. On the 7th of March, Gigabyte released BIOS F3. I flashed to it, and was stoked to see that XMP worked immediately, 2933 on my Trident Z RGB DIMMs. However, I tried overclocking my CPU with Ryzen master control. This sent my computer into an F9 error code bootloop. (F9 errorcode = No recovery module was found) To break out of the loop, I had to smash my restart button several times until it finally broke past the F9 code. However, I couldn't boot into Windows after this. TO fix this NEW issue. I flashed back into the old F2 BIOS, and flashed back to F3. I am now in windows after a system restore that corrupted my profile and i had to do some nasty regedit stuff just to get back into my profile and out of a temp login.

WARNING: AFTER FLASH TO F3 DO NOT USE RYZEN MASTER CONTROL AT ALL. Doing so will botch your BIOS in such a way that XMP will no longer work. At all. even after a reflash. (Still unsure if I've wrecked my board just trying to get back into windows)

Additional Findings: Once you have flashed to F3, You can not flash back to F2, and boot into windows. You will freeze on the windows execution screen 100% of the time, no matter what settings you tweak in BIOS or if you load back to Optimized Defaults. In my case, 6GB of my total RAM has also gone missing (I'm supposed to have access to 16GB, I have access to 10GB however). I am still unsure if this is a side effect of the BIOS, or if I've wrecked my board. In the mean time. I'll be waiting on a new BIOS update that hopefully resolves these issues. If it doesn't. I guess I'm RMA'ing this board. I'm pretty sure I'll still be covered under the warranty due to this being a BIOS issue, rather than a hardware issue.  

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If you install the memory sticks one at a time, do they both individually show as 8GB?

I recommend contacting Gigabyte support if you haven't so they are aware of the issue and can attempt to resolve it.

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If you're in aus and you encounter this, Pray to god gigabyte support will actually help you.. lol


My laptop is like from '09 it's dying.

                                                                           AMD Mobility Radeon HD 5730

                                                                                  i7 Q720 @ 1.60GHz

Seagate Momentus 5400.6 2.5" 500GB

Strontium SRT4G86S1-H9M 1x4GB (RAM)

 

I'm looking for a gaming PC. I might have one late 2017 into 2018.

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1 hour ago, Jito463 said:

As a counterpoint, I'm running the F3 BIOS on my K7 without issue, though admittedly I'm not running the Ryzen Master program to OC.

If anything, I'd say the conclusion is not really steady away from the latest BIOS, but stay away from in-windows overclocking. 

It's not like that ever worked well in any platform, I don't know why manufacturers even keep doing it :P

 

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Posted · Original PosterOP
8 hours ago, DrMikeNZ said:

If you install the memory sticks one at a time, do they both individually show as 8GB?

I recommend contacting Gigabyte support if you haven't so they are aware of the issue and can attempt to resolve it.

I tried that just to be sure. Re seating my RAM actually sent me into an F9 cycle on the next boot after.

Also yes. They do individually show as 8GB on their own. 

 

I have submitted a ticket to Gigabyte Support. Yes I am in Australia and I hope this gets resolved. Worse comes to worse I'm RMA'ing. But if a new BIOS comes out and everything is dandy, then everything is dandy.

8 hours ago, Jito463 said:

As a counterpoint, I'm running the F3 BIOS on my K7 without issue, though admittedly I'm not running the Ryzen Master program to OC.

I really hope I am an isolated case for the sake of the integrity of the BIOS itself. I'd also recommend you don't use Ryzen Master at all even out of curiosity. Cause the BIOS ran fine and I could XMP as I stated before. But now if I alter anything, even do a manual overclock in BIOS I get sent into an F9 cycle. 

7 hours ago, SpaceGhostC2C said:

If anything, I'd say the conclusion is not really steady away from the latest BIOS, but stay away from in-windows overclocking. 

It's not like that ever worked well in any platform, I don't know why manufacturers even keep doing it :P

 

That's also a fair point. I just like the Master Control software cause of how seamless it was. That's also not really a valid point though. Cause it was fine in BIOS F2 and even in F3b

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Posted · Original PosterOP
10 hours ago, DrMikeNZ said:

If you install the memory sticks one at a time, do they both individually show as 8GB?

I recommend contacting Gigabyte support if you haven't so they are aware of the issue and can attempt to resolve it.

I moused over my used DIMM slots and one DIMM is reading as 2GB in my Task Manager but BIOS is recognizing the full 16GB. So I dunno what is even going on right now. 

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On 4/15/2017 at 5:34 PM, Minibeats said:

I moused over my used DIMM slots and one DIMM is reading as 2GB in my Task Manager but BIOS is recognizing the full 16GB. So I dunno what is even going on right now. 

Cursed mobo

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