Wrong Graphics Card???

[JoeBro37]

So I just built my friends new PC for him and came across something weird. He ordered an ASUS Strix 1080 and everything went fine. Until the weird part. Device manager shows his card as a 1060. The Box said 1080, the invoice said 1080, but device manager says 1060. Is this a known issue? He told me that other software was also showing 1060. (I think nvidia gaming exp or whatever) Please chime in if you can help out. Thanks in advance!!

[TrigrH]

GPU-Z screenshot

[VVoltor]

Sounds like your friend got a very expensive 1060

[Oshino Shinobu]

Was the card new? Could you post a picture of the card?

 

Also, check what GPU-Z shows. 

[stealth80]

This ..... looks ......bad.......for a .........retailer.

 

How much vram does the software show? How much did you pay for the 1080?

[tlink]

what does the nvidia driver say?
(you can download it here, you need it anyways)
http://www.geforce.com/drivers

[JoeBro37]

Here is the CPU-Z pic...he is sending me a pic of the GPU now.

[Sir Asvald]

2 minutes ago, JoeBro37 said:

Here is the CPU-Z pic...he is sending me a pic of the GPU now.

 

That is weird... Could it a bug from CPU-Z? tell your friend to open up device manager and send you the image. Also, please quote us so we know you've replied. 

[JoeBro37]

Here is a pic of the GPU...still installed tho.

[Sir Asvald]

3 minutes ago, JoeBro37 said:

Here is a pic of the GPU...still installed tho.

 

Please, quote us! Also, that image doesn't help. 

[stefanDB]

just run a benchmark, and if it performs like a 1060 it is a 1060. the difference between a 1080 and 1060 is big enough to make it obvious.

[Herman Mcpootis]

is there a sticker on the strix that states the graphics card model? 

[3 Lions]

21 minutes ago, JoeBro37 said:

So I just built my friends new PC for him and came across something weird. He ordered an ASUS Strix 1080 and everything went fine. Until the weird part. Device manager shows his card as a 1060. The Box said 1080, the invoice said 1080, but device manager says 1060. Is this a known issue? He told me that other software was also showing 1060. (I think nvidia gaming exp or whatever) Please chime in if you can help out. Thanks in advance!!

Sounds like he got scammed. Tell your friend to report this to the retailer and inform trading standards.

[Herman Mcpootis]

12 minutes ago, JoeBro37 said:

Here is a pic of the GPU...still installed tho.

 

the strix gtx 1080 has SLI connectors on the side of the pcb while the gtx 1060 strix doesn't. if the connectors aren't there than it's a gtx 1060 as reported by software and i'd contact the retailer.

[JoeBro37]

6 minutes ago, Abdul201588 said:

Please, quote us! Also, that image doesn't help. 

Sorry, I didn't read your last before I posted the new pic. I think he got shafted. This is the first time I saw the CPU-Z and looking at that 6 Gigs  of GDDR5 and not 5X...at least it was certified by Amazon. But that's some shady ish. It came in a sealed 1080 box he paid 500ish bucks not long after the 1080Ti launched. I feel bad for him. We are deployed to Korea at the time so contacting people in the US isn't the easiest thing. (Time difference)

[JoeBro37]

8 minutes ago, herman mcpootis said:

is there a sticker on the strix that states the graphics card model? 

I didnt see one when I installed it.

[JoeBro37]

3 minutes ago, herman mcpootis said:

the strix gtx 1080 has SLI connectors on the side of the pcb while the gtx 1060 strix doesn't. if the connectors aren't there than it's a gtx 1060 as reported by software and i'd contact the retailer.

This is helpful...thank you! I'll have him send me a pic right now.

[Herman Mcpootis]

Just now, JoeBro37 said:

This is helpful...thank you! I'll have him send me a pic right now.

for reference:

gtx 1080:

Spoiler

gtx 1060:

Spoiler

 

[JoeBro37]

2 minutes ago, herman mcpootis said:

for reference:

gtx 1080:

  Hide contents

gtx 1060:

  Hide contents

 

Wow, he def got a 1060. That's crazy. Why would a retailer ship a 1060 in a 1080 Box and sell it as a 1080?!?! Amazon certified too??

[3 Lions]

1 minute ago, JoeBro37 said:

Wow, he def got a 1060. That's crazy. Why would a retailer ship a 1060 in a 1080 Box and sell it as a 1080?!?! Amazon certified too??

If he paid a 1080 price and got a 1060 then it's a scam, as I said before your friend should report this to the retailer and get trading standards involved. 

[Herman Mcpootis]

3 minutes ago, JoeBro37 said:

Wow, he def got a 1060. That's crazy. Why would a retailer ship a 1060 in a 1080 Box and sell it as a 1080?!?! Amazon certified too??

gtx 1060 in a gtx 1080 box? i'd clear it up with both the seller and amazon, it's possible asus fucked up and accidentally put a gtx 1060 in a 1080 box(i doubt it but it could happen). if the seller doesn't respond at all i'd report it to amazon, see if they can get it returned or replaced. and call the cops too.

[alca]

Really interested to see where this goes. Was Asus the one who sold you the card over Amazon?

[3 Lions]

@JoeBro37

 

Also tell your friend to take the cooler off this GPU, if it doesn't have GP106 written on the GPU core then it's fake and the BIOS has been hacked so that the details of the card seem like the real 1060. 

[jaycowper]

WOW, this is effin crazy. 

[VVoltor]

Interesting topic! Keep us updated, I'm very curious about the reaction of the retailer. Amazon has great customer service, wonder how it works with 3rd party resellers.

Can't imagine they did it on purpose and expected to get away with it though...