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Windows can´t see laptop keyboard & mouse or sound

Hi!

My friend recently got a virus on his laptop, a Lenovo ideapad 100S, and I, the ever dutiful friend, got my USB stick and re-installed windows. because that fixes everything.

But it didn't.

There are many "Unknown devices" in Device manager and i have no idea what to do, but i have tried selecting update the software. It isnt hardware, because i booted it on a Ubuntu Live USB, and everything worked.

Bow down to me humans.

I can't help if you don't quote me. How am I supposed to know if you need my premium support? Now starting at £399.99 a year.

Also, be a sport and mark the correct answer as the correct answer. It will help pour souls in the future when they are stuck and need guidance.

"If it works, proceed to take it apart and 'make it work better.' Then cry for help when it breaks." - Me, about five minutes ago when my train of thought wandered.

Remember kids, A janky solution is still a solution.

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11 minutes ago, liamdoyle27 said:

Hi!

My friend recently got a virus on his laptop, a Lenovo ideapad 100S, and I, the ever dutiful friend, got my USB stick and re-installed windows. because that fixes everything.

But it didn't.

There are many "Unknown devices" in Device manager and i have no idea what to do, but i have tried selecting update the software. It isnt hardware, because i booted it on a Ubuntu Live USB, and everything worked.

have you installed all of the proper drivers from lenovo in the correct order? 

******If you paste in text into your post, please click the "remove formatting" button for night theme users.******

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That moment when you forgot to do somthing obvious...

Somehow i forgot.

wow.

i am a idiot.

 

ill see what happens

Bow down to me humans.

I can't help if you don't quote me. How am I supposed to know if you need my premium support? Now starting at £399.99 a year.

Also, be a sport and mark the correct answer as the correct answer. It will help pour souls in the future when they are stuck and need guidance.

"If it works, proceed to take it apart and 'make it work better.' Then cry for help when it breaks." - Me, about five minutes ago when my train of thought wandered.

Remember kids, A janky solution is still a solution.

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