Jump to content

Both my Razer Deathadders are having problems

I have a Deathadder 2013, which I no longer use, and a Deathadder Chroma. Both of these mice appear to be having some major issues:
 
1: Moving either of these mice in many games causes me to drop frames. My GPU usage goes down by anywhere from 10% to 60% on average. Moving a random mouse I have (from Lenovo) has absolutely no problems.
 
2: Both of these mice are having extreme tracking issues in Counter-Strike: Global Offensive and are tracking as though I have some sort of variable sensitivity. They are both completely inconsistent. The previously mentioned Lenovo mouse has no issues.
 
Both of the above only appear to be happening within games as I see no problems outside of gaming use.
 
My system specs are below the post.
 
This has been happening for (roughly) the past 5 days, and I've had no hardware or software changes within this time. Drivers COULD have been updated behind my back, alongside Windows 10.
I've tried using different USB ports, and have also tried uninstalling the drviers (and Razer Synapse entirely) for these mice.
 
Please don't bother commenting something like "Razer are shit", as that's just an opinion, and your opinion doesn't help me fix my problem.
 
Thanks

I am a Tech Enthusiast; Gamer, Computing student; Small YouTuber and a keyboard warrior :^)

System Specs:

 

CPU: AMD FX-9590 8Cores@4.7GHz | RAM: 16GB (Mixed Kingston&Corsair) | GPU: ZOTAC GTX 960 4GB | Case: Bitfenix Merx Alpha | Storage: Intel P600 M.2 NVMe SSD [BOOT]; Samsung 850 EVO 120GB [Spare]; 240GB OCZ SSD [Games] ;1TB SSHD | PSU: Corsair RM 850x Modular PSU | Displays: AOC 24" 1080p; x2 LG 23" Ultrawides; LG 45" 1080p TV | Cooling: Noctua NH-D15 |Keyboard: Ducky Shine DK9008_G2Pro + Razer Blackwidow X Chroma TE | Mouse: Razer Deathadder 2013; Razer Deathadder Chroma; Razer Deathadder Elite (current) | Mouse Pad: Razer Goliathus Extended | Audio: Sennheiser Urbanite XL | Operating System: Windows 10 Home

Link to comment
Share on other sites

Link to post
Share on other sites

Delete the hidden drivers and software for the mouse from within Device Manager. Find the folder where Razer puts user profiles and delete that as well. I would advise doing this with another mouse.

Cor Caeruleus Reborn v6

Spoiler

CPU: Intel - Core i7-8700K

CPU Cooler: be quiet! - PURE ROCK 
Thermal Compound: Arctic Silver - 5 High-Density Polysynthetic Silver 3.5g Thermal Paste 
Motherboard: ASRock Z370 Extreme4
Memory: G.Skill TridentZ RGB 2x8GB 3200/14
Storage: Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive 
Storage: Samsung - 960 EVO 500GB M.2-2280 Solid State Drive
Storage: Western Digital - Blue 2TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital - BLACK SERIES 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - 970 SSC ACX (1080 is in RMA)
Case: Fractal Design - Define R5 w/Window (Black) ATX Mid Tower Case
Power Supply: EVGA - SuperNOVA P2 750W with CableMod blue/black Pro Series
Optical Drive: LG - WH16NS40 Blu-Ray/DVD/CD Writer 
Operating System: Microsoft - Windows 10 Pro OEM 64-bit and Linux Mint Serena
Keyboard: Logitech - G910 Orion Spectrum RGB Wired Gaming Keyboard
Mouse: Logitech - G502 Wired Optical Mouse
Headphones: Logitech - G430 7.1 Channel  Headset
Speakers: Logitech - Z506 155W 5.1ch Speakers

 

Link to comment
Share on other sites

Link to post
Share on other sites

3 minutes ago, TheTalkingKeyboard said:
 
Please don't bother commenting something like "Razer are shit", as that's just an opinion, and your opinion doesn't help me fix my problem.
 
Thanks

Well when everyone complains about them breaking and poor QC there must be some fact in there...

 

Id go back to an older driver version, try a different surface, their sensors might not be picking up properly

That's an F in the profile pic

 

 

Link to comment
Share on other sites

Link to post
Share on other sites

You can try clean installing windows and deleting everything.

If that doesn't work then you should buy a new mouse, and preferably something that is not of that same brand.

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

Link to comment
Share on other sites

Link to post
Share on other sites

I have a deathadder elite and have no problems with it thus far. 

 

The mouse does release this voice when I move it around. Like very high pitch (probably the sensor working.) I'm using a softpad. I have polling rate at max and sensitivity at 1000. I have windows mouse driver at stock and I control everything on my mouse with the Razer software with which I had no problems as well. Maybe just a faulty mouse?

 

I'd recommend trying my settings to see if something changes. If not, uninstall every pointing device driver you can from your computer. Your mouse should still work I believe. Then reinstall everything and if nothing changed, your mouse has problems. Try if this mouse has problems on other PCs as well. Assume it's a dead mouse. Go from there. 

Link to comment
Share on other sites

Link to post
Share on other sites

I've deleted the drivers and such. All mice register as "HID-Compliant mouse", although there's something I only just noticed.

 

You know click-dragging on Windows to create a selection box? Both of these mice lagg when creating one. The crappy Lenovo mouse is completely fine and smooth. I also get the previously mentioned dropped frames in Unreal Engine.

 

I'd rather not clean install Windows, and I don't have the money to buy a new mouse. Sadly, I'm a Razer fanboy, and this is the only time their products have ever failed me; hence why I bought the Chroma to replace my 2013.

 

I'll keep trying. Thanks for the suggestions though!

I am a Tech Enthusiast; Gamer, Computing student; Small YouTuber and a keyboard warrior :^)

System Specs:

 

CPU: AMD FX-9590 8Cores@4.7GHz | RAM: 16GB (Mixed Kingston&Corsair) | GPU: ZOTAC GTX 960 4GB | Case: Bitfenix Merx Alpha | Storage: Intel P600 M.2 NVMe SSD [BOOT]; Samsung 850 EVO 120GB [Spare]; 240GB OCZ SSD [Games] ;1TB SSHD | PSU: Corsair RM 850x Modular PSU | Displays: AOC 24" 1080p; x2 LG 23" Ultrawides; LG 45" 1080p TV | Cooling: Noctua NH-D15 |Keyboard: Ducky Shine DK9008_G2Pro + Razer Blackwidow X Chroma TE | Mouse: Razer Deathadder 2013; Razer Deathadder Chroma; Razer Deathadder Elite (current) | Mouse Pad: Razer Goliathus Extended | Audio: Sennheiser Urbanite XL | Operating System: Windows 10 Home

Link to comment
Share on other sites

Link to post
Share on other sites

So, to anyone who still cares about this topic...

 

I uninstalled everything to do with Razer apart from Cortex, waited for all my startup processed to launch, and closed them all until the problem went away. Strangely enough, Teamspeak3 is the application that has been causing this - as far as I can see. As I previously mentioned, selection boxes on the desktop would lagg with my Razer mice, but not with my regular Lenovo mouse. Opening and closing Teamspeak3 presents a fine line between lagg and smooth. I don't even know how a piece of voice communications software could do this.

 

My suggestion to anyone following the topic who uses Teamspeak3: Don't update to the latest version.

lmao (03).compressed.mp4

I am a Tech Enthusiast; Gamer, Computing student; Small YouTuber and a keyboard warrior :^)

System Specs:

 

CPU: AMD FX-9590 8Cores@4.7GHz | RAM: 16GB (Mixed Kingston&Corsair) | GPU: ZOTAC GTX 960 4GB | Case: Bitfenix Merx Alpha | Storage: Intel P600 M.2 NVMe SSD [BOOT]; Samsung 850 EVO 120GB [Spare]; 240GB OCZ SSD [Games] ;1TB SSHD | PSU: Corsair RM 850x Modular PSU | Displays: AOC 24" 1080p; x2 LG 23" Ultrawides; LG 45" 1080p TV | Cooling: Noctua NH-D15 |Keyboard: Ducky Shine DK9008_G2Pro + Razer Blackwidow X Chroma TE | Mouse: Razer Deathadder 2013; Razer Deathadder Chroma; Razer Deathadder Elite (current) | Mouse Pad: Razer Goliathus Extended | Audio: Sennheiser Urbanite XL | Operating System: Windows 10 Home

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×