XPS 13 9360 windows install - samsung EVO 960

[Hotdogs&bbqsauce]

hello,

i have just recevied my xps 13 FHD 9360 today and i bought a samsung 960 EVO 250g to replace

 

i created a boot usb using the windows tool 

updated the bios

used the usb to install windows onto my ssd 

HOWEVER, the windows installer restarts my laptop and now the laptop cannot detect bootable device - even though the SSD shows up on the BIOS

 - a DELL SUpportAssist page shows up with product name, system BIOS version, Service Tag and ePSA, then it say " no bootable devices found"

(the windows installer was only able to detect the SSD if i changed the SSD settings to AHCI from RAID)

 

 

please help

thanks 

[Mr.Meerkat]

If I read this correctly, you've created a bootable USB stick where windows is on, installed it onto the SSD and the SSD is now not being detected? 

 

Have you tried reinstalling windows? I mean it's worth a try  

 

11 minutes ago, Hotdogs&bbqsauce said:

SSD settings to AHCI from RAID

Should be AHCI anyway

 

edit: Nope, what am I on? You have a 960 evo thus shouldn't be raid or AHCI, it should be on NVMe...

[Hotdogs&bbqsauce]

Just now, Mr.Meerkat said:

If I read this correctly, you've created a bootable USB stick where windows is on, installed it onto the SSD and the SSD is now not being detected? 

 

Have you tried reinstalling windows? I mean it's worth a try  

 

Sound be AHCI anyway, not RAID  

thank you for replying

 

i have tried installing windows again, ive even tried creating a bootable USB again

 

and yes - i installed windows and usually afterwards it should boot to the initial windows setup page, but instead, the laptop says it cannot detect SSD,

 

i may try creating another boot USB drive

 

if i put the old SSD in (default one) it is still able to load windows properly - if that helps aat all

[Mr.Meerkat]

7 minutes ago, Hotdogs&bbqsauce said:

thank you for replying

 

i have tried installing windows again, ive even tried creating a bootable USB again

 

and yes - i installed windows and usually afterwards it should boot to the initial windows setup page, but instead, the laptop says it cannot detect SSD,

 

i may try creating another boot USB drive

 

if i put the old SSD in (default one) it is still able to load windows properly - if that helps aat all

I edited my original post, the SSD should be set as NVMe, not AHCI, my brain went dud at that moment...

[Hotdogs&bbqsauce]

1 minute ago, Mr.Meerkat said:

I edited my original post, the SSD should be set as NVMe, not AHCI, my brain went dud at that moment...

in SATA operation, there is only 3 options 

1. Disabled

2. AHCI

3. RAID On

[chrisholland03]

I think the only bios options are AHCI and RAID (I don't have mine in front of me atm).  RAID is definitely not correct.

 

In the BIOS do you have the USB drive first in the boot sequence?

[Mr.Meerkat]

2 minutes ago, Hotdogs&bbqsauce said:

in SATA operation, there is only 3 options 

1. Disabled

2. AHCI

3. RAID On

Hold on, I'm not sure whether you even get a setting in BIOS for NVMe  

[Hotdogs&bbqsauce]

1 minute ago, chrisholland03 said:

I think the only bios options are AHCI and RAID (I don't have mine in front of me atm).  RAID is definitely not correct.

 

In the BIOS do you have the USB drive first in the boot sequence?

at the moment, i have removed the USB, so boot sequence reads 

"UEFI: Samsung SSD 960EVO 250GB, Partition 2"  

 

when i did have the usb in, i made sure it was not the 1st boot sequence.

(also when windows was installed and it restarted whilst the boost usb was plugged in, it just booted to the windows installer page again, so i had to remove it)

[Hotdogs&bbqsauce]

1 minute ago, Mr.Meerkat said:

Hold on, I'm not sure whether you even get a setting in BIOS for NVMe  

i watched a youtube vid 

 he put it in AHCI, so i followed

[Mr.Meerkat]

From what I read, it's supposed to be like that, you're supposed to select AHCI.

 

2 minutes ago, Hotdogs&bbqsauce said:

UEFI: Samsung SSD 960EVO 250GB, Partition 2

Why is it in 2 partitions? 

[Hotdogs&bbqsauce]

Just now, Mr.Meerkat said:

From what I read, it's supposed to be like that, you're supposed to select AHCI.

 

Why is it in 2 partitions? 

i have no idea - i will try installing windows again,making sure its 1 partition

[Hotdogs&bbqsauce]

ok so now im at the windows place where i select the drive to install windows 

it reads

"Drive 0 Unallocated Space 232.9GB"  

 

so its 1 partition 

[Hotdogs&bbqsauce]

do i need any drivers?   

 

but as i have not installed windows , i dont see how drivers woul work

or am i wrong?

[Mr.Meerkat]

3 minutes ago, Hotdogs&bbqsauce said:

do i need any drivers?   

 

but as i have not installed windows , i dont see how drivers woul work

or am i wrong?

Nope, you shouldn't need drivers  

[Hotdogs&bbqsauce]

8 minutes ago, Mr.Meerkat said:

Nope, you shouldn't need drivers  

mmmhmm.... after i restart from the end of the windows install, i can either boot into

 

1. windows boot manager

2.boot usb 

 

i chose windows boot manager and it again says, no bootable device found

 

NOW, myboot sequence only says(in BIOS)

 

1. windows boot manager 

2. boot usb 

[Mr.Meerkat]

1 minute ago, Hotdogs&bbqsauce said:

mmmhmm.... after i restart from the end of the windows install, i can either boot into

 

1. windows boot manager

2.boot usb 

 

i chose windows boot manager and it again says, no bootable device found

 

NOW, myboot sequence only says

 

1. windows boot manager 

2. boot usb 

Hrm, have you tried disabling secure boot and all other shizzle related to booting and possibly security? 

 

With my Asus laptop, I had to disable 5 settings before I was able to boot from my SSD which replaced a HDD. 

[Hotdogs&bbqsauce]

Just now, Mr.Meerkat said:

Hrm, have you tried disabling secure boot and all other shizzle related to booting and possibly security? 

 

With my Asus laptop, I had to disable 5 settings before I was able to boot from my SSD which replaced a HDD. 

i saw some settings like secure boot, but i dont know what those settings are and as such, i didnt want to fiddle with them - ill have a look into it

[Mr.Meerkat]

1 minute ago, Hotdogs&bbqsauce said:

i saw some settings like secure boot, but i dont know what those settings are and as such, i didnt want to fiddle with them - ill have a look into it

Secure boot is where the UEFI would check it's database for approved operating systems and codes in a way. This may cause issues when for example you switch disks and the code is no longer there thus it won't boot anymore. 

[Hotdogs&bbqsauce]

2 minutes ago, Mr.Meerkat said:

Secure boot is where the UEFI would check it's database for approved operating systems and codes in a way. This may cause issues when for example you switch disks and the code is no longer there thus it won't boot anymore. 

any idea why the boot sequence no longer lists my SSD after the windows install - it only says "windows boot manager"

[Mr.Meerkat]

1 minute ago, Hotdogs&bbqsauce said:

any idea why the boot sequence no longer lists my SSD after the windows install - it only says "windows boot manager"

Nope, maybe try it anyway? 

[Hotdogs&bbqsauce]

7 minutes ago, Mr.Meerkat said:

Nope, maybe try it anyway? 

its not working

[Mr.Meerkat]

Just now, Hotdogs&bbqsauce said:

its not working

I don't know then...sorry  

[Hotdogs&bbqsauce]

Just now, Mr.Meerkat said:

I don't know then...sorry  

yea,i might have to go to a IT person.  thanks alot though

[Hotdogs&bbqsauce]

ok guys, i found a way to fix this problem 

 

 followed this guide 

 installed the  f6flpy-x64.zip  file from intel 

switched back to RAID On  

 

and installed windows and it worked 

[chrisholland03]

Good info -- thanks for sharing!  My mind is still blown that RAID is the correct setting for this application.