Mobo doesn't detect GPU

[19DeltaSNAFU]

Contact microsoft and tell them that you were part of the upgrade and ask for a windows key because your having problems installing your graphics card.  Get the key, remove your old card, hook up the new card completely and do a fresh install.  Only way I know to fix it.  If they won't give you a key I know where you can buy a key for $20 something dollars.

[19DeltaSNAFU]

See the problem is that windows 10 is supposed to have a universal nvidia driver built in and yours seems not to have that.  First check for a bios update.  Reboot into bios and tell me the bios number and date please.

[19DeltaSNAFU]

6/2014 was the latest bios update.

[-AJ-]

I did check for the bios update, and there is one but it's from 2014, and it didn't seem applicable, brcause they only 'improved Ultra Fast compatibility'.

Alright, I will do that. Thanks for your help, anyways.

[19DeltaSNAFU]

Did you buy the video card locally or did you order?

[-AJ-]

UEFI version is 2.50

[-AJ-]

Bought the card online. And in a different PC it worked fine, I tried that yesterday. And that, too, was an upgraded Windows installation.

[19DeltaSNAFU]

https://www.kinguin.net/category/22175/windows-10-home-oem-key/

 

windows 10 key if microsoft won't help you.  I would argue with them big time if they offered a free upgrade you should get a license key.

[19DeltaSNAFU]

You need to update your BIOS.  Newest version is 2.70

 

http://www.asrock.com/mb/AMD/990FX Extreme4/?cat=Download&os=BIOS

[-AJ-]

Okay, I will try that.

[19DeltaSNAFU]

You need to go ahead and install all the utilities before updating bios.  Just let it install all of them and you can go back after you get your BIOS updated and delete what you don't want.  This new bios may have something to do with HDMI native support so you need to do that before Windows reinstall.

[19DeltaSNAFU]

Good luck man, just install all new utilities, then update BIOS and if that don't work reinstall windows.  Make sure that before you install windows you have the 1060 in the first slot with it hooked up to monitor.  Good luck and let us know how it goes.

[19DeltaSNAFU]

 

[19DeltaSNAFU]

12 minutes ago, -AJ- said:

Bought the card online. And in a different PC it worked fine, I tried that yesterday. And that, too, was an upgraded Windows installation.

But different motherboard/cpu???

[-AJ-]

Yes, I just plugged the 1060 into a PC that bormally runs with onboard graphics and it worked right away.

[19DeltaSNAFU]

Just update everything then try your card, if that doesn't work do a fresh install of windows 10 and that will work.  It's really a lot more rare that a card is bad from the factory.  I see alot of people return cards when they stick them in and they don't work instantly only to get the next card and it don't work then they go to the forums.  A fresh install of Windows 10 will solve all the problems and probably make you OS a little better for FPS and optimized to Nvidia.  Those AMD drivers are like a virus sometimes and I can guarantee you that is the problem but since you don't have onboard graphics we can't get rid of them soooooo.  You should be able to do everything in a couple of hours and everything will be fresh for the new card.