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Best Customer support

PS maples
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So based on past experiences who do you guys think has the best customer/ tech support for hard ware software etc?

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Never had to RMA much, but BeQuiet did an awesome Job with a PSU. Was around 10 Years ago tho. They send me a new one before i had to send back the old.

CPU i7 6700k MB  MSI Z170A Pro Carbon GPU Zotac GTX980Ti amp!extreme RAM 16GB DDR4 Corsair Vengeance 3k CASE Corsair 760T PSU Corsair RM750i MOUSE Logitech G9x KB Logitech G910 HS Sennheiser GSP 500 SC Asus Xonar 7.1 MONITOR Acer Predator xb270hu Storage 1x1TB + 2x500GB Samsung 7200U/m - 2x500GB SSD Samsung 850EVO

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Intel is great so was Zotac

▓ƆԀ▓ S▓₱▓Ɇ▓c▓s▓: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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̌̅̒̾̈́̆͌̌̾̎̽̐̅̏́̈̔͛̀̋̃͊̒̓͗͒̑͒̃͂̌̄̇̑̇͛̆̾͛̒̇̍̒̓̀̈́̄̐͂̍͊͗̎̔͌͛̂̏̉̊̎͗͊͒̂̈̽̊́̔̊̃͑̈́̑̌̋̓̅̔́́͒̄̈́̈̂͐̈̅̈̓͌̓͊́̆͌̉͐̊̉͛̓̏̓̅̈́͂̉̒̇̉̆̀̍̄̇͆͛̏̉̑̃̓͂́͋̃̆̒͋̓͊̄́̓̕̕̕̚͘͘͘̚̕̚͘̕̕͜͜͝͝͝͠͝͝͝͝͠ͅS̷̢̨̧̢̡̨̢̨̢̨̧̧̨̧͚̱̪͇̱̮̪̮̦̝͖̜͙̘̪̘̟̱͇͎̻̪͚̩͍̠̹̮͚̦̝̤͖̙͔͚̙̺̩̥̻͈̺̦͕͈̹̳̖͓̜͚̜̭͉͇͖̟͔͕̹̯̬͍̱̫̮͓̙͇̗̙̼͚̪͇̦̗̜̼̠͈̩̠͉͉̘̱̯̪̟͕̘͖̝͇̼͕̳̻̜͖̜͇̣̠̹̬̗̝͓̖͚̺̫͛̉̅̐̕͘͜͜͜͜ͅͅͅ.̶̨̢̢̨̢̨̢̛̻͙̜̼̮̝̙̣̘̗̪̜̬̳̫̙̮̣̹̥̲̥͇͈̮̟͉̰̮̪̲̗̳̰̫̙͍̦̘̠̗̥̮̹̤̼̼̩͕͉͕͇͙̯̫̩̦̟̦̹͈͔̱̝͈̤͓̻̟̮̱͖̟̹̝͉̰͊̓̏̇͂̅̀̌͑̿͆̿̿͗̽̌̈́̉̂̀̒̊̿͆̃̄͑͆̃̇͒̀͐̍̅̃̍̈́̃̕͘͜͜͝͠͠z̴̢̢̡̧̢̢̧̢̨̡̨̛̛̛̛̛̛̛̛̲͚̠̜̮̠̜̞̤̺͈̘͍̻̫͖̣̥̗̙̳͓͙̫̫͖͍͇̬̲̳̭̘̮̤̬̖̼͎̬̯̼̮͔̭̠͎͓̼̖̟͈͓̦̩̦̳̙̮̗̮̩͙͓̮̰̜͎̺̞̝̪͎̯̜͈͇̪̙͎̩͖̭̟͎̲̩͔͓͈͌́̿͐̍̓͗͑̒̈́̎͂̋͂̀͂̑͂͊͆̍͛̄̃͌͗̌́̈̊́́̅͗̉͛͌͋̂̋̇̅̔̇͊͑͆̐̇͊͋̄̈́͆̍̋̏͑̓̈́̏̀͒̂̔̄̅̇̌̀̈́̿̽̋͐̾̆͆͆̈̌̿̈́̎͌̊̓̒͐̾̇̈́̍͛̅͌̽́̏͆̉́̉̓̅́͂͛̄̆͌̈́̇͐̒̿̾͌͊͗̀͑̃̊̓̈̈́̊͒̒̏̿́͑̄̑͋̀̽̀̔̀̎̄͑̌̔́̉̐͛̓̐̅́̒̎̈͆̀̍̾̀͂̄̈́̈́̈́̑̏̈́̐̽̐́̏̂̐̔̓̉̈́͂̕̚̕͘͘̚͘̚̕̚̚̚͘̕̕̕͜͜͝͠͠͝͝͝͝͠͝͝͝͠͝͝͝͝͝͝ͅͅͅī̸̧̧̧̡̨̨̢̨̛̛̘͓̼̰̰̮̗̰͚̙̥̣͍̦̺͈̣̻͇̱͔̰͈͓͖͈̻̲̫̪̲͈̜̲̬̖̻̰̦̰͙̤̘̝̦̟͈̭̱̮̠͍̖̲͉̫͔͖͔͈̻̖̝͎̖͕͔̣͈̤̗̱̀̅̃̈́͌̿̏͋̊̇̂̀̀̒̉̄̈́͋͌̽́̈́̓̑̈̀̍͗͜͜͠͠ͅp̴̢̢̧̨̡̡̨̢̨̢̢̢̨̡̛̛͕̩͕̟̫̝͈̖̟̣̲̖̭̙͇̟̗͖͎̹͇̘̰̗̝̹̤̺͉͎̙̝̟͙͚̦͚͖̜̫̰͖̼̤̥̤̹̖͉͚̺̥̮̮̫͖͍̼̰̭̤̲͔̩̯̣͖̻͇̞̳̬͉̣̖̥̣͓̤͔̪̙͎̰̬͚̣̭̞̬͎̼͉͓̮͙͕̗̦̞̥̮̘̻͎̭̼͚͎͈͇̥̗͖̫̮̤̦͙̭͎̝͖̣̰̱̩͎̩͎̘͇̟̠̱̬͈̗͍̦̘̱̰̤̱̘̫̫̮̥͕͉̥̜̯͖̖͍̮̼̲͓̤̮͈̤͓̭̝̟̲̲̳̟̠͉̙̻͕͙̞͔̖͈̱̞͓͔̬̮͎̙̭͎̩̟̖͚̆͐̅͆̿͐̄̓̀̇̂̊̃̂̄̊̀͐̍̌̅͌̆͊̆̓́̄́̃̆͗͊́̓̀͑͐̐̇͐̍́̓̈́̓̑̈̈́̽͂́̑͒͐͋̊͊̇̇̆̑̃̈́̎͛̎̓͊͛̐̾́̀͌̐̈́͛̃̂̈̿̽̇̋̍͒̍͗̈͘̚̚͘̚͘͘͜͜͜͜͜͜͠͠͝͝ͅͅͅ☻♥■∞{╚mYÄÜXτ╕○\╚Θº£¥ΘBM@Q05♠{{↨↨▬§¶‼↕◄►☼1♦  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My mouse is from evga! Glad to hear they are good for support! I think I like local business is the best. Any thoughts on geek squad?

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I had a great tech support experience with Corsair one time. 

 

EDIT: but it did take them 14 months to process a 20$ MIR.

Main Rig: CPU i7-4790k / MOBO Asus Z97-Pro (Wifi-AC) / RAM 16GB HyperX Fury 1866 MHz / CPU COOLER Dark Rock 3 / GPU Asus GTX 1070 Strix  / CASE Evolv ATX Tempered Glass / SSD Crucial MX200 250GB / HDD  WD Black 1TB + WD Blue 3TB / PSU EVGA 750G2 / DISPLAYS 2x Dell U2414h / KEYBOARD Corsair K70 RGB Cherry MX Brown / MOUSE Logitech G602 

Laptop: Dell XPS 15 / i7-6700HQ, 16GB RAM, 512GB SSD, GTX 960m, 1080P Display

 

Cheap Windows/Office Keys

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1 minute ago, PS maples said:

My mouse is from evga! Glad to hear they are good for support! I think I like local business is the best. Any thoughts on geek squad?

Geek squad is trash. Overpriced and severely underwhelming service. Trust me I've seen them work.

Main Rig: CPU i7-4790k / MOBO Asus Z97-Pro (Wifi-AC) / RAM 16GB HyperX Fury 1866 MHz / CPU COOLER Dark Rock 3 / GPU Asus GTX 1070 Strix  / CASE Evolv ATX Tempered Glass / SSD Crucial MX200 250GB / HDD  WD Black 1TB + WD Blue 3TB / PSU EVGA 750G2 / DISPLAYS 2x Dell U2414h / KEYBOARD Corsair K70 RGB Cherry MX Brown / MOUSE Logitech G602 

Laptop: Dell XPS 15 / i7-6700HQ, 16GB RAM, 512GB SSD, GTX 960m, 1080P Display

 

Cheap Windows/Office Keys

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1 minute ago, Daveeede said:

I had a great tech support experience with Corsair one time. 

 

EDIT: but it did take them 14 months to process a 20$ MIR.

14 months! A bit excessive isn't it?

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Just now, PS maples said:

14 months! A bit excessive isn't it?

You think?

Main Rig: CPU i7-4790k / MOBO Asus Z97-Pro (Wifi-AC) / RAM 16GB HyperX Fury 1866 MHz / CPU COOLER Dark Rock 3 / GPU Asus GTX 1070 Strix  / CASE Evolv ATX Tempered Glass / SSD Crucial MX200 250GB / HDD  WD Black 1TB + WD Blue 3TB / PSU EVGA 750G2 / DISPLAYS 2x Dell U2414h / KEYBOARD Corsair K70 RGB Cherry MX Brown / MOUSE Logitech G602 

Laptop: Dell XPS 15 / i7-6700HQ, 16GB RAM, 512GB SSD, GTX 960m, 1080P Display

 

Cheap Windows/Office Keys

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crucial are good

bregsit

 

Spoiler

 

PC specs: i7 4770s, Zotac GTX 1070 Mini, 16GB DDR3L 1600MHz (2x8GB, cheap Crucial RAM), Crucial BX500 480GB , 2x WD Blue 1TB, Seagate Barracuda 1TB, Windows 7

Laptop Specs: i5 5350U, Intel HD something, 8GB (probably DDR3 idk), 128GB Samsung(?) SSD, MacOS whatever the newest one is

 

 

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Amazon has amazing support, I got a full refund on a monitor I had for 1 year and 11 months since the VESA mount collapsed. No arguing I just told them it was broke and they gave a full refund straight away and organised the pick up of the broken one.

 

Blizzard are the gold standard for Software, their customer support is amazing too. Any problem and a live chat usually fixes it instantly.

CPU: 6700k GPU: Zotac RTX 2070 S RAM: 16GB 3200MHz  SSD: 2x1TB M.2  Case: DAN Case A4

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Corsair, Logitech, EVGA, NZXT and  plenty of others. Intel also has good support.

 

 

i7-6700k  Cooling: Deepcool Captain 240EX White GPU: GTX 1080Ti EVGA FTW3 Mobo: AsRock Z170 Extreme4 Case: Phanteks P400s TG Special Black/White PSU: EVGA 850w GQ Ram: 64GB (3200Mhz 16x4 Corsair Vengeance RGB) Storage 1x 1TB Seagate Barracuda 240GBSandisk SSDPlus, 480GB OCZ Trion 150, 1TB Crucial NVMe
(Rest of Specs on Profile)

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LTT has good customer support

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4 minutes ago, DarkBlade2117 said:

Corsair, Logitech, EVGA, NZXT, Intel and beQuiet! are the only people I have experience with.

Was your experience a good one?

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33 minutes ago, PS maples said:

Was your experience a good one?

All of them wonderful.

 

 

i7-6700k  Cooling: Deepcool Captain 240EX White GPU: GTX 1080Ti EVGA FTW3 Mobo: AsRock Z170 Extreme4 Case: Phanteks P400s TG Special Black/White PSU: EVGA 850w GQ Ram: 64GB (3200Mhz 16x4 Corsair Vengeance RGB) Storage 1x 1TB Seagate Barracuda 240GBSandisk SSDPlus, 480GB OCZ Trion 150, 1TB Crucial NVMe
(Rest of Specs on Profile)

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Out of the companies I've had to call for customer support?


Apple has the best.  (Waiting for every hater to come out and try to lynch me cause I dare said the 'A' word)


But yeah, Microsoft is shit, Asus is okay, Dell isn't that great with phone support (but their online chat is good), and I don't ever want to deal with Samsung again. 

Currently focusing on my video game collection.

It doesn't matter what you play games on, just play good games you enjoy.

 

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8 minutes ago, kaiju_wars said:

Out of the companies I've had to call for customer support?


Apple has the best.

FUCKING LOL

 

i sent my ipad out for repair in oct 2015 and i still havent had it back or even heard from them

bregsit

 

Spoiler

 

PC specs: i7 4770s, Zotac GTX 1070 Mini, 16GB DDR3L 1600MHz (2x8GB, cheap Crucial RAM), Crucial BX500 480GB , 2x WD Blue 1TB, Seagate Barracuda 1TB, Windows 7

Laptop Specs: i5 5350U, Intel HD something, 8GB (probably DDR3 idk), 128GB Samsung(?) SSD, MacOS whatever the newest one is

 

 

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2 minutes ago, imPixelTV said:

FUCKING LOL

 

i sent my ipad out for repair in oct 2015 and i still havent had it back or even heard from them

 

While I don't know your personal experience, something is telling me to call bullshit.

 

Currently focusing on my video game collection.

It doesn't matter what you play games on, just play good games you enjoy.

 

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I haven't had to deal with customer support much. Sapphire was pretty good about replacing a fan for my RX 480. Although the best customer support I've ever had was Apple, without a doubt.

Project White Lightning (My ITX Gaming PC): Core i5-4690K | CRYORIG H5 Ultimate | ASUS Maximus VII Impact | HyperX Savage 2x8GB DDR3 | Samsung 850 EVO 250GB | WD Black 1TB | Sapphire RX 480 8GB NITRO+ OC | Phanteks Enthoo EVOLV ITX | Corsair AX760 | LG 29UM67 | CM Storm Quickfire Ultimate | Logitech G502 Proteus Spectrum | HyperX Cloud II | Logitech Z333

Benchmark Results: 3DMark Firestrike: 10,528 | SteamVR VR Ready (avg. quality 7.1) | VRMark 7,004 (VR Ready)

 

Other systems I've built:

Core i3-6100 | CM Hyper 212 EVO | MSI H110M ECO | Corsair Vengeance LPX 1x8GB DDR4  | ADATA SP550 120GB | Seagate 500GB | EVGA ACX 2.0 GTX 1050 Ti | Fractal Design Core 1500 | Corsair CX450M

Core i5-4590 | Intel Stock Cooler | Gigabyte GA-H97N-WIFI | HyperX Savage 2x4GB DDR3 | Seagate 500GB | Intel Integrated HD Graphics | Fractal Design Arc Mini R2 | be quiet! Pure Power L8 350W

 

I am not a professional. I am not an expert. I am just a smartass. Don't try and blame me if you break something when acting upon my advice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

...why are you still reading this?

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Just now, kaiju_wars said:

 

While I don't know your personal experience, something is telling me to call bullshit.

 

>be me, listening to music on a Microshit headset

>headset turns off

>whatthefuck.jpg

>look in headphone jack, piece of the 3.5mm plug still in there

>phone apple since i had ~3months left on applecare

>send it off

fast forward to sept 2016

>dm apple support's twitter

>ask them if im gonna get it back

>they say "yeah blah blah some other bullshit"

fast forward to now, no response

bregsit

 

Spoiler

 

PC specs: i7 4770s, Zotac GTX 1070 Mini, 16GB DDR3L 1600MHz (2x8GB, cheap Crucial RAM), Crucial BX500 480GB , 2x WD Blue 1TB, Seagate Barracuda 1TB, Windows 7

Laptop Specs: i5 5350U, Intel HD something, 8GB (probably DDR3 idk), 128GB Samsung(?) SSD, MacOS whatever the newest one is

 

 

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3 minutes ago, imPixelTV said:

>be me, listening to music on a Microshit headset

>headset turns off

>whatthefuck.jpg

>look in headphone jack, piece of the 3.5mm plug still in there

>phone apple since i had ~3months left on applecare

>send it off

fast forward to sept 2016

>dm apple support's twitter

>ask them if im gonna get it back

>they say "yeah blah blah some other bullshit"

fast forward to now, no response

You waited an entire year to contact them back?

 

Currently focusing on my video game collection.

It doesn't matter what you play games on, just play good games you enjoy.

 

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Just now, kaiju_wars said:

You waited an entire year to contact them back?

 

no, i phoned them every few days oct 2015-dec 2015. eventually gave up

bregsit

 

Spoiler

 

PC specs: i7 4770s, Zotac GTX 1070 Mini, 16GB DDR3L 1600MHz (2x8GB, cheap Crucial RAM), Crucial BX500 480GB , 2x WD Blue 1TB, Seagate Barracuda 1TB, Windows 7

Laptop Specs: i5 5350U, Intel HD something, 8GB (probably DDR3 idk), 128GB Samsung(?) SSD, MacOS whatever the newest one is

 

 

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Posted

EVGA, hands down. 

 

Steam, hands down, for worst support. 

Night Fury 2.0:

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Intel Core i5-6500 / Cryorig H7 / Gigabyte GA-H170-D3H / Corsair Vengeance LPX 8GB DDR4 @ 2133MHz / EVGA GTX 1070 SC / Fractal Design Define R5 / Adata SP550 240GB / WD Blue 500GB / WD Blue 1TB / EVGA 750GQ 

Daily Drivers:

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Google Pixel XL 128GB / Jaybird Bluebuds X3 / Logitech MX Master / Sennheiser HD 598 / 

 

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EVGA is awesome, got a reply from a real knowledgeable person within 12 minutes on a Saturday from their online support ticket.

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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