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Abdul201588

BT Smart Hub Lan issues

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Posted · Original PosterOP

So I've got an issue where Ethernet is not working. I've tried different cables nothing seems to work. I've tried to turn off and turn it on, not difference what so ever. Wireless works fine by the way.

 

What shall I do? :( 

 

 

 

 

 

 


CPU: i5 4690 |CPU Cooler: CM Hyper 212 Evo | Motherboard: Z97-A | RAM: 4x4GB Kingston Memory 1600mhz | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 120GB Kingston V300 SSD | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitors: 24" Acer S240HLBID + 20" Dell  | OS: Win 10 Pro

 

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call BT, and tell them to get you a new box.

 

at least, that's how things go with my ISP and their modem/router combo's o.O

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Posted · Original PosterOP
6 minutes ago, manikyath said:

call BT, and tell them to get you a new box.

 

at least, that's how things go with my ISP and their modem/router combo's o.O

Not the account the holder. My dad is and I'm only visiting them. I don't live with them at the moment. I'm living in Birmingham. So That's the problem. :/ And my dad isn't in the country, he will be back on Thursday.


CPU: i5 4690 |CPU Cooler: CM Hyper 212 Evo | Motherboard: Z97-A | RAM: 4x4GB Kingston Memory 1600mhz | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 120GB Kingston V300 SSD | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitors: 24" Acer S240HLBID + 20" Dell  | OS: Win 10 Pro

 

Audio: Behringer 302USB Xenyx 5 Input Mixer | Neewer® NW-700 Microphone | Behringer PS400 Micropower Phantom Power Supply

 

Networking gear:  Dell OptiPlex 390 Domain Controller | Dell PowerEdge R210 II Exchange 2016 | TP-LINK TL-SG1024D 24-Port Gigabit | Cisco ASA 5505 VPN  | Cisco Catalyst 3750 Gigabit Switch

 

 

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Hello fellow Brummy :P 

 

Look at 192.168.1.1 and then see if it detects that ethernet devices are connected. See if there are any options in the advanced that are turned off/on.

 

I am still using a HomeHub 3 (only as an access point) so I do not really know the newer Smart Hub GUI.

 

Good luck :) 


CPU: i5 4670k @ 3.4GHz + Corsair H100i      GPU: Gigabyte GTX 680 SOC (+215 Core|+162 Mem)     SSD: Kingston V300 240GB (OS)      Headset: Logitech G930 

Case: Cosair Vengance C70 (white)                RAM: 16GB TeamGroup Elite Black DDR3 1600MHz       HDD: 1TB WD Blue                              Mouse: Logitech G602

OS: Windows 7 Home Premium                       PSUXFX Core Edition 750w                                                Motherboard: MSI Z97-G45               Keyboard: Logitech G510

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Posted · Original PosterOP
2 minutes ago, Bittenfleax said:

Hello fellow Brummy :P 

 

Look at 192.168.1.1 and then see if it detects that ethernet devices are connected. See if there are any options in the advanced that are turned off/on.

 

I am still using a HomeHub 3 (only as an access point) so I do not really know the newer Smart Hub GUI.

 

Good luck :) 

Brummy. :D well as soon as I connect the Ethernet cable. Nothing happens. I've tried different cables. :( There are no options. The smart hub isn't smart.. 


CPU: i5 4690 |CPU Cooler: CM Hyper 212 Evo | Motherboard: Z97-A | RAM: 4x4GB Kingston Memory 1600mhz | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 120GB Kingston V300 SSD | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitors: 24" Acer S240HLBID + 20" Dell  | OS: Win 10 Pro

 

Audio: Behringer 302USB Xenyx 5 Input Mixer | Neewer® NW-700 Microphone | Behringer PS400 Micropower Phantom Power Supply

 

Networking gear:  Dell OptiPlex 390 Domain Controller | Dell PowerEdge R210 II Exchange 2016 | TP-LINK TL-SG1024D 24-Port Gigabit | Cisco ASA 5505 VPN  | Cisco Catalyst 3750 Gigabit Switch

 

 

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4 minutes ago, Abdul201588 said:

Brummy. :D well as soon as I connect the Ethernet cable. Nothing happens. I've tried different cables. :( There are no options. The smart hub isn't smart.. 

Haha yeah, the "not so smart hub" :P 

 

And there are no lights at all???

 

Is there another device to try with the ethernet port on the router?


CPU: i5 4670k @ 3.4GHz + Corsair H100i      GPU: Gigabyte GTX 680 SOC (+215 Core|+162 Mem)     SSD: Kingston V300 240GB (OS)      Headset: Logitech G930 

Case: Cosair Vengance C70 (white)                RAM: 16GB TeamGroup Elite Black DDR3 1600MHz       HDD: 1TB WD Blue                              Mouse: Logitech G602

OS: Windows 7 Home Premium                       PSUXFX Core Edition 750w                                                Motherboard: MSI Z97-G45               Keyboard: Logitech G510

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Posted · Original PosterOP
1 hour ago, Bittenfleax said:

Haha yeah, the "not so smart hub" :P 

 

And there are no lights at all???

 

Is there another device to try with the ethernet port on the router?

No lights coming from the laptop LAN port. Yes, I've also tried the Ethernet cable with a different laptop. Same issue. 


CPU: i5 4690 |CPU Cooler: CM Hyper 212 Evo | Motherboard: Z97-A | RAM: 4x4GB Kingston Memory 1600mhz | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 120GB Kingston V300 SSD | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitors: 24" Acer S240HLBID + 20" Dell  | OS: Win 10 Pro

 

Audio: Behringer 302USB Xenyx 5 Input Mixer | Neewer® NW-700 Microphone | Behringer PS400 Micropower Phantom Power Supply

 

Networking gear:  Dell OptiPlex 390 Domain Controller | Dell PowerEdge R210 II Exchange 2016 | TP-LINK TL-SG1024D 24-Port Gigabit | Cisco ASA 5505 VPN  | Cisco Catalyst 3750 Gigabit Switch

 

 

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3 minutes ago, Abdul201588 said:

No lights coming from the laptop LAN port. Yes, I've also tried the Ethernet cable with a different laptop. Same issue. 

Hmm, I would log into it using the WiFi and seeing the status of the ethernet from there. I take it you have tried different ports on the router itself as well? 

 

The only other way is contacting BT :/ Which is kinda out of the question. 


CPU: i5 4670k @ 3.4GHz + Corsair H100i      GPU: Gigabyte GTX 680 SOC (+215 Core|+162 Mem)     SSD: Kingston V300 240GB (OS)      Headset: Logitech G930 

Case: Cosair Vengance C70 (white)                RAM: 16GB TeamGroup Elite Black DDR3 1600MHz       HDD: 1TB WD Blue                              Mouse: Logitech G602

OS: Windows 7 Home Premium                       PSUXFX Core Edition 750w                                                Motherboard: MSI Z97-G45               Keyboard: Logitech G510

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