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Rodn3y

Can't subscribe to floatplane from germany

I've added a new payment method that uses a different PayPal flow (and might require you to manually renew, I'm not quite sure). It's currently only displayed to users in Germany, so if you are having issues with PayPal not allowing you to subscribe, I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.

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Same problem here. With floatplane and the bronze membership. (From Germany)

I would love supporting you guys, but I can´t in the moment.

 

Also, big thanks to you guys, responding so fast to the issue.

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On 26.11.2016 at 4:13 AM, Slick said:

Yes, paypal has been contacted and it should be fixed next week 

Thank you, I wanted to give you some money for years!

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15 minutes ago, Slick said:

Just an update.. Apparently paypal is known for issues with this.. and there is a workaround but it fails a lot? We're looking into potential alternative services and trying to fix pay pal at the same time - Haven't forgotten about you

Is there a way to make the yearly payment not a subscription? So you need to manualy pay it once a year. This should work as a workaround, because I was able to contribute to the Office crowdfunding campaign via paypal.

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This might be easier it has existed before paypal. Just EFT to LMG bank account might be work around for the mean time if it not fixed.:ph34r:

    

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Posted · Best Answer

I've added a new payment method that uses a different PayPal flow (and might require you to manually renew, I'm not quite sure). It's currently only displayed to users in Germany, so if you are having issues with PayPal not allowing you to subscribe, I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.


HTTP/2 203

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29 minutes ago, colonel_mortis said:

 I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.

Thats working. Thanks for your efford. Time will tell how it works exactly :)

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8 hours ago, Eruainur said:

Very cool, that worked flawlessly. Thank you so much =D

 

7 hours ago, Ekin said:

I can also confirm that it works! Thank you very much :D

 

7 hours ago, Delorios said:

Thats working. Thanks for your efford. Time will tell how it works exactly :)

 

6 hours ago, marik89 said:

awesome it worked

 

8 minutes ago, Karavusk said:

Thanks it works fine :D

 

Crunchyroll had the same problem, you can ask them how they fixed it.

 

Welcome to the club!!

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On 1.12.2016 at 1:49 PM, colonel_mortis said:

I've added a new payment method that uses a different PayPal flow (and might require you to manually renew, I'm not quite sure). It's currently only displayed to users in Germany, so if you are having issues with PayPal not allowing you to subscribe, I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.

still doesn't work for me :( 

Do I need to somehow select the new payment method somewhere ?

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Just now, Maxpower78 said:

still doesn't work for me :( 

Do I need to somehow select the new payment method somewhere ?

Once you've entered your address, you should be asked which payment method you want to use, and one of them should specify "for users in Germany and China" or something like that. Your billing address needs to be set to Germany or China for it to show up though.


HTTP/2 203

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1 minute ago, colonel_mortis said:

Once you've entered your address, you should be asked which payment method you want to use, and one of them should specify "for users in Germany and China" or something like that. Your billing address needs to be set to Germany or China for it to show up though.

Yeah thank you it worked now after I reentered my adress. I didn't get the alternate paypaloption before, but editing and reentering the adress fixed it (maybe someone else has the same problem) :) thanks for the fast reply and fixing the issue for us germans (and the chinese apparently) :)

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