Jump to content

Can't subscribe to floatplane from germany

Rodn3y
Go to solution Solved by colonel_mortis,

I've added a new payment method that uses a different PayPal flow (and might require you to manually renew, I'm not quite sure). It's currently only displayed to users in Germany, so if you are having issues with PayPal not allowing you to subscribe, I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.

10 hours ago, Slick said:

Yes, paypal has been contacted and it should be fixed next week 

Thank you !

Link to comment
Share on other sites

Link to post
Share on other sites

11 hours ago, Slick said:

Yes, paypal has been contacted and it should be fixed next week 

Vielen Dank! ;)

Link to comment
Share on other sites

Link to post
Share on other sites

Same problem here. With floatplane and the bronze membership. (From Germany)

I would love supporting you guys, but I can´t in the moment.

 

Also, big thanks to you guys, responding so fast to the issue.

Link to comment
Share on other sites

Link to post
Share on other sites

On 26.11.2016 at 4:13 AM, Slick said:

Yes, paypal has been contacted and it should be fixed next week 

Thank you, I wanted to give you some money for years!

Link to comment
Share on other sites

Link to post
Share on other sites

Just an update.. Apparently paypal is known for issues with this.. and there is a workaround but it fails a lot? We're looking into potential alternative services and trying to fix pay pal at the same time - Haven't forgotten about you

Link to comment
Share on other sites

Link to post
Share on other sites

15 minutes ago, Slick said:

Just an update.. Apparently paypal is known for issues with this.. and there is a workaround but it fails a lot? We're looking into potential alternative services and trying to fix pay pal at the same time - Haven't forgotten about you

Is there a way to make the yearly payment not a subscription? So you need to manualy pay it once a year. This should work as a workaround, because I was able to contribute to the Office crowdfunding campaign via paypal.

Link to comment
Share on other sites

Link to post
Share on other sites

This might be easier it has existed before paypal. Just EFT to LMG bank account might be work around for the mean time if it not fixed.:ph34r:

    

Link to comment
Share on other sites

Link to post
Share on other sites

I've added a new payment method that uses a different PayPal flow (and might require you to manually renew, I'm not quite sure). It's currently only displayed to users in Germany, so if you are having issues with PayPal not allowing you to subscribe, I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.

HTTP/2 203

Link to comment
Share on other sites

Link to post
Share on other sites

29 minutes ago, colonel_mortis said:

 I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.

Thats working. Thanks for your efford. Time will tell how it works exactly :)

Link to comment
Share on other sites

Link to post
Share on other sites

Thanks it works fine :D

 

Crunchyroll had the same problem, you can ask them how they fixed it.

Link to comment
Share on other sites

Link to post
Share on other sites

8 hours ago, Eruainur said:

Very cool, that worked flawlessly. Thank you so much =D

 

7 hours ago, Ekin said:

I can also confirm that it works! Thank you very much :D

 

7 hours ago, Delorios said:

Thats working. Thanks for your efford. Time will tell how it works exactly :)

 

6 hours ago, marik89 said:

awesome it worked

 

8 minutes ago, Karavusk said:

Thanks it works fine :D

 

Crunchyroll had the same problem, you can ask them how they fixed it.

 

Welcome to the club!!

Link to comment
Share on other sites

Link to post
Share on other sites

On 1.12.2016 at 1:49 PM, colonel_mortis said:

I've added a new payment method that uses a different PayPal flow (and might require you to manually renew, I'm not quite sure). It's currently only displayed to users in Germany, so if you are having issues with PayPal not allowing you to subscribe, I'd appreciate it if you could try the alternate payment method in the checkout, and let me know if it works.

still doesn't work for me :( 

Do I need to somehow select the new payment method somewhere ?

Link to comment
Share on other sites

Link to post
Share on other sites

Just now, Maxpower78 said:

still doesn't work for me :( 

Do I need to somehow select the new payment method somewhere ?

Once you've entered your address, you should be asked which payment method you want to use, and one of them should specify "for users in Germany and China" or something like that. Your billing address needs to be set to Germany or China for it to show up though.

HTTP/2 203

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, colonel_mortis said:

Once you've entered your address, you should be asked which payment method you want to use, and one of them should specify "for users in Germany and China" or something like that. Your billing address needs to be set to Germany or China for it to show up though.

Yeah thank you it worked now after I reentered my adress. I didn't get the alternate paypaloption before, but editing and reentering the adress fixed it (maybe someone else has the same problem) :) thanks for the fast reply and fixing the issue for us germans (and the chinese apparently) :)

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×