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Windows 10 Mobile has a cellular data eating bug

source: http://www.anandtech.com/show/9994/windows-10-mobile-has-a-cellular-data-eating-bug

 

For those either with one of the newer Lumia phones, or if you are running on the pre-release version of Windows 10 Mobile on an existing handset, one nasty bug caught me out this month. Windows 10 Mobile includes Data Sense, which originally came back with Windows Phone 8.1, and this system tool monitors all network traffic and reports back usage over WiFi and Cellular. On my own Lumia 950 XL, I noticed I had used more cellular data in January than I had ever used in a single month before. Data Sense let me know that a process called “System” had used over 900 MB of cellular data in just 17 days. Beautifully vague as all bugs are.

Speaking with some other people that use Windows 10 Mobile, I found that it was not an isolated incident. Other users had been reporting the same issue, and in some cases they had used quite a bit more data than this. The culprit, it seems, is a setting which is on by default that backs up text messages to OneDrive, so that you can get them back if you get a new phone or wipe your current phone. It’s a feature that has been part of Windows Phone for some time, and I’ve always left it enabled. Disabling this setting reduces the cellular data usage back to normal. In the messaging app main window, hit the … in the bottom right corner, choose Settings, and turn off Message Sync. To be clear, backing up the text messages should only use a small amount of data, and really it should do it over WiFi only. This is a feature I will re-enable when the bug is resolved.

DataBug_678x452.png

a MS employee answered on reddit: https://www.reddit.com/r/windowsphone/comments/41vp6x/help_system_is_eating_my_data_plan_and_i_dont/

 

The Data team is actively investigating your reports of this issue – thanks for bringing it to my attention … As some users already noted, turning off app backup and messaging sync should help reduce the data usage you’re seeing, but if it doesn’t please let us know.

you can turn off app backup in Backup: Settings, Update & Security, Backup, “More options”

you can disable automatic backups across the board, or just individually select the apps you don’t want to backup anymore

at least their "excuse" is that's a BETA and "stuff happens"

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When you join the insider preview, it does warn you that the build can consume your data unexpectedly. A bit funny that this warning which is more used to protect Microsoft, and know what you are getting and potentially fall, ended up true. Reminds me of a bug in Windows 7 during its public beta program where Microsoft warn the potential data loss (as usual), and it ended up that people with hybrid drive got all their data corrupted.

Sucks. But good it was identified under the Insider Preview, and not official release build.

On my side, I don't have the issue (I am on the Insider program), but that is because this is my new phone, and I didn't transfer my stuff, I started new, so there is nothing to backup/sync with anything, beside 2-3 short messages. Also, I have 6GB plan.

Anyway, a new build coming soon, Microsoft said. So maybe next week, I would assume.

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Wow TELUS sounds and awful lot like Tell Us...ALL YOUR DATA!

ƆԀ S₱▓Ɇ▓cs: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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̌̅̒̾̈́̆͌̌̾̎̽̐̅̏́̈̔͛̀̋̃͊̒̓͗͒̑͒̃͂̌̄̇̑̇͛̆̾͛̒̇̍̒̓̀̈́̄̐͂̍͊͗̎̔͌͛̂̏̉̊̎͗͊͒̂̈̽̊́̔̊̃͑̈́̑̌̋̓̅̔́́͒̄̈́̈̂͐̈̅̈̓͌̓͊́̆͌̉͐̊̉͛̓̏̓̅̈́͂̉̒̇̉̆̀̍̄̇͆͛̏̉̑̃̓͂́͋̃̆̒͋̓͊̄́̓̕̕̕̚͘͘͘̚̕̚͘̕̕͜͜͝͝͝͠͝͝͝͝͠ͅS̷̢̨̧̢̡̨̢̨̢̨̧̧̨̧͚̱̪͇̱̮̪̮̦̝͖̜͙̘̪̘̟̱͇͎̻̪͚̩͍̠̹̮͚̦̝̤͖̙͔͚̙̺̩̥̻͈̺̦͕͈̹̳̖͓̜͚̜̭͉͇͖̟͔͕̹̯̬͍̱̫̮͓̙͇̗̙̼͚̪͇̦̗̜̼̠͈̩̠͉͉̘̱̯̪̟͕̘͖̝͇̼͕̳̻̜͖̜͇̣̠̹̬̗̝͓̖͚̺̫͛̉̅̐̕͘͜͜͜͜ͅͅͅ.̶̨̢̢̨̢̨̢̛̻͙̜̼̮̝̙̣̘̗̪̜̬̳̫̙̮̣̹̥̲̥͇͈̮̟͉̰̮̪̲̗̳̰̫̙͍̦̘̠̗̥̮̹̤̼̼̩͕͉͕͇͙̯̫̩̦̟̦̹͈͔̱̝͈̤͓̻̟̮̱͖̟̹̝͉̰͊̓̏̇͂̅̀̌͑̿͆̿̿͗̽̌̈́̉̂̀̒̊̿͆̃̄͑͆̃̇͒̀͐̍̅̃̍̈́̃̕͘͜͜͝͠͠z̴̢̢̡̧̢̢̧̢̨̡̨̛̛̛̛̛̛̛̛̲͚̠̜̮̠̜̞̤̺͈̘͍̻̫͖̣̥̗̙̳͓͙̫̫͖͍͇̬̲̳̭̘̮̤̬̖̼͎̬̯̼̮͔̭̠͎͓̼̖̟͈͓̦̩̦̳̙̮̗̮̩͙͓̮̰̜͎̺̞̝̪͎̯̜͈͇̪̙͎̩͖̭̟͎̲̩͔͓͈͌́̿͐̍̓͗͑̒̈́̎͂̋͂̀͂̑͂͊͆̍͛̄̃͌͗̌́̈̊́́̅͗̉͛͌͋̂̋̇̅̔̇͊͑͆̐̇͊͋̄̈́͆̍̋̏͑̓̈́̏̀͒̂̔̄̅̇̌̀̈́̿̽̋͐̾̆͆͆̈̌̿̈́̎͌̊̓̒͐̾̇̈́̍͛̅͌̽́̏͆̉́̉̓̅́͂͛̄̆͌̈́̇͐̒̿̾͌͊͗̀͑̃̊̓̈̈́̊͒̒̏̿́͑̄̑͋̀̽̀̔̀̎̄͑̌̔́̉̐͛̓̐̅́̒̎̈͆̀̍̾̀͂̄̈́̈́̈́̑̏̈́̐̽̐́̏̂̐̔̓̉̈́͂̕̚̕͘͘̚͘̚̕̚̚̚͘̕̕̕͜͜͝͠͠͝͝͝͝͠͝͝͝͠͝͝͝͝͝͝ͅͅͅī̸̧̧̧̡̨̨̢̨̛̛̘͓̼̰̰̮̗̰͚̙̥̣͍̦̺͈̣̻͇̱͔̰͈͓͖͈̻̲̫̪̲͈̜̲̬̖̻̰̦̰͙̤̘̝̦̟͈̭̱̮̠͍̖̲͉̫͔͖͔͈̻̖̝͎̖͕͔̣͈̤̗̱̀̅̃̈́͌̿̏͋̊̇̂̀̀̒̉̄̈́͋͌̽́̈́̓̑̈̀̍͗͜͜͠͠ͅp̴̢̢̧̨̡̡̨̢̨̢̢̢̨̡̛̛͕̩͕̟̫̝͈̖̟̣̲̖̭̙͇̟̗͖͎̹͇̘̰̗̝̹̤̺͉͎̙̝̟͙͚̦͚͖̜̫̰͖̼̤̥̤̹̖͉͚̺̥̮̮̫͖͍̼̰̭̤̲͔̩̯̣͖̻͇̞̳̬͉̣̖̥̣͓̤͔̪̙͎̰̬͚̣̭̞̬͎̼͉͓̮͙͕̗̦̞̥̮̘̻͎̭̼͚͎͈͇̥̗͖̫̮̤̦͙̭͎̝͖̣̰̱̩͎̩͎̘͇̟̠̱̬͈̗͍̦̘̱̰̤̱̘̫̫̮̥͕͉̥̜̯͖̖͍̮̼̲͓̤̮͈̤͓̭̝̟̲̲̳̟̠͉̙̻͕͙̞͔̖͈̱̞͓͔̬̮͎̙̭͎̩̟̖͚̆͐̅͆̿͐̄̓̀̇̂̊̃̂̄̊̀͐̍̌̅͌̆͊̆̓́̄́̃̆͗͊́̓̀͑͐̐̇͐̍́̓̈́̓̑̈̈́̽͂́̑͒͐͋̊͊̇̇̆̑̃̈́̎͛̎̓͊͛̐̾́̀͌̐̈́͛̃̂̈̿̽̇̋̍͒̍͗̈͘̚̚͘̚͘͘͜͜͜͜͜͜͠͠͝͝ͅͅͅ☻♥■∞{╚mYÄÜXτ╕○\╚Θº£¥ΘBM@Q05♠{{↨↨▬§¶‼↕◄►☼1♦  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source: http://www.anandtech.com/show/9994/windows-10-mobile-has-a-cellular-data-eating-bug

 

 

DataBug_678x452.png

a MS employee answered on reddit: https://www.reddit.com/r/windowsphone/comments/41vp6x/help_system_is_eating_my_data_plan_and_i_dont/

 

you can turn off app backup in Backup: Settings, Update & Security, Backup, “More options”

you can disable automatic backups across the board, or just individually select the apps you don’t want to backup anymore

at least their "excuse" is that's a BETA and "stuff happens"

 

Every time i read on of your posts it is always biased against microsoft. Not positive.

Judge a product on its own merits AND the company that made it.

How to setup MSI Afterburner OSD | How to make your AMD Radeon GPU more efficient with Radeon Chill | (Probably) Why LMG Merch shipping to the EU is expensive

Oneplus 6 (Early 2023 to present) | HP Envy 15" x360 R7 5700U (Mid 2021 to present) | Steam Deck (Late 2022 to present)

 

Mid 2023 AlTech Desktop Refresh - AMD R7 5800X (Mid 2023), XFX Radeon RX 6700XT MBA (Mid 2021), MSI X370 Gaming Pro Carbon (Early 2018), 32GB DDR4-3200 (16GB x2) (Mid 2022

Noctua NH-D15 (Early 2021), Corsair MP510 1.92TB NVMe SSD (Mid 2020), beQuiet Pure Wings 2 140mm x2 & 120mm x1 (Mid 2023),

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Every time i read on of your posts it is always biased against microsoft. Not positive.

I should thank them somehow?!

they are a multinational corporation and a monopoly on the PC gaming market - you'd think that they could take care of themselves and would not need "minions" crawling out of the woodwork to do it for them

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My phone (Lumia 925) has build 10586.11 on it according to about info, and it has a bug of sorts, it started saying that I was out of data about two weeks ago, yet I had 3.5 GB left of my 5GB plan. It makes a noise and says I'm out of data even when I'm connected to wifi. Turning off mobile data completely stopped it, but when I turn it back on, it's back. The data usage app also only shows 2.27 GB used on cellular right now, now that I've actually used the 5 GB's I have. 

Reviews: JBL J33i   M50s   SRH440   Soundmagic PL50           

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Meh, that's what happens with pre-release and beta products, you know what you sign up for.

Desktop:     Core i7-9700K @ 5.1GHz all-core = ASRock Z390 Taichi Ultimate = 16GB HyperX Predator DDR4 @ 3600MHz = Asus ROG Strix 3060ti (non LHR) = Samsung 970 EVO 500GB M.2 SSD = ASUS PG279Q

 

Notebook:  Clevo P651RG-G = Core i7 6820HK = 16GB HyperX Impact DDR4 2133MHz = GTX 980M = 1080p IPS G-Sync = Samsung SM951 256GB M.2 SSD + Samsung 850 Pro 256GB SSD

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