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thewangman

Help! I think I burnt out my CPUFAN header on my new ROG Maximus Hero, Help!

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Posted · Original PosterOP

Hi,

 

I just got a Maximus VI Hero today with a 4670k (birthday present from my wife and whole family).  This is the 4th computer I've built and I've never had any issues.  After I finished the installation and wiring I powered on the system and it was turning on and off, the post led was going crazy.  A couple minutes later there was a pop and a really haggard smelling smoke became visible behind my Kuhler H20 920.  It looked to be around the VRM heatsink so I took off the radiatior and did some trouble shooting.  I tried plugging 1 fan in only directly to the 4-pin CPU fan connector instead of using the "hub" that is attached to the cooler.  Nothing worked.  I then took out the stock Intel cooler and I wasn't getting any spinning.  I kept getting an AMI bios "cpu fan error" message.  I then tried plugging the fan into the CPU option and it spun.  I had to do some fiddling in the UEFI to get the error message to disappear but it eventually did.  Should I return the board to the store I got it (Canada Computers), RMA it or just make do with the stock cooler running on the option header?  The fans I had on the Kuhler 920 didn't work plugged into either header, Corsair SP120's, not sure if those fans are dead.  Anyone have any insight with this?

 

Thanks

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Take it back to the store where you got it and exchange it for another one. Something popped most likely a capacitor make sure to your receipt. If you can't your gonna have to RMA the board. I wouldn't take a chance on using that board anymore.   


Motherboard: MSI-990FXA-GD65 | CPU: AMD FX-8350 @ 4.3Ghz | CPU Cooler: Corsair H100 | RAM: 8GB Corsair Vengeance 1600Mhz | GPU: MSI GTX 770 Lightning @ 1300Mhz CC and 8000Mhz MC | Case: Fractal Design ARC Midi R2 | PSU: Corsair AX850 | OS: Windows 8.1

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Get a replacement. Either through the store directly, or through ASUS.


"It pays to keep an open mind, but not so open your brains fall out." - Carl Sagan.

"If you place a piece of bread somewhere on Earth, and another one on that point's antipodes, well you made yourself an Earth-sandwich." - Michael from Vsauce.

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I agree with the others, not worth chancing it...


CPU: i5 4690K  CPU Cooler: Corsair H100   Motherboard: Gigabyte Z97X UD3H   Memory: G.Skill (2 x 4GB) DDR3-1866   Storage: Samsung 830 Series 128GB 2.5" SSD/Seagate Barracuda 1TB 3.5" 7200RPM   GPU: EVGA GeForce GTX 660 Ti SC 2GB   Case: Cooler Master CM 690 II (Black) ATX Mid Tower   PSU: CORSAIR Enthusiast Series TX650M 650W 80 PLUS BRONZE Certified   Optical Drive: MSI DH-24AAS-17 R DVD/CD Writer   Operating System: Windows 10 Pro (64 bit)

 

 

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Like the others said, don't use it. A good way you can check to see if your fans still work is by getting a 9v battery and some wires to check if they still work, or you could try them in another system.


System specs:  CPU: AMD Phenom II x3 705e unlocked to x4 overclocked to 2.8GHz   |   MB: ASUS M5A78L-M LX PLUS   |   Cooler: Hyper 212+   |   GPU: MSI GTX 560ti OC to 910Mhz   |   RAM: 8GB PNY DDR3 1333   |   HDDS: WD Caviar Blue 320GB, Hitachi 500GB HDD   |   PSU: Cooler Master Extreme Power Plus 500W   |   Peripherals: Microsoft wireless mouse, old mac keyboard, ASUS VS238H, Gateway FPD2275W, some speakers, Logitech Driving Force Pro

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RMA that thing >_< sucks when people get duds.


Console optimisations and how they will effect you | The difference between AMD cores and Intel cores | Memory Bus size and how it effects your VRAM usage |
How much vram do you actually need? | APUs and the future of processing | Projects: SO - here

Intel i7 5820l @ with Corsair H110 | 32GB DDR4 RAM @ 1600Mhz | XFX Radeon R9 290 @ 1.2Ghz | Corsair 600Q | Corsair TX650 | Probably too much corsair but meh should have had a Corsair SSD and RAM | 1.3TB HDD Space | Sennheiser HD598 | Beyerdynamic Custom One Pro | Blue Snowball

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Return it! I advise you to not do it through Asus, go directly to where you bought it from. Asus RMAs can take a month or more from what I have heard.


CPU: i7 2700K @4.5Ghz Mobo: Intel DZ77-RE 75K RAM: Team Extreme 16GB 1600Mhz GPU: Gigabyte 7970 Windforce PSU: Antec 520W Case: NZXT Phantom 410

Storage: 4TB WD Red + 1TB Seagate Barracuda Audio: SMSL 793ii -> HiFiman HE-400 + Mission MS-50 Speakers

 

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Posted · Original PosterOP

Thanks for the support guys! I brought back the board to the retailer but I must have messed up taking the cpu out of the socket and bent some pins, not my finest acheivement! The retailler refused the exchange but advised me to speak with Asus. I'm lucky that here in Toronto there is an Asus office/warehouse close by. I RMA'd the board and dropped it off. I'm waiting for an email now to let me know I can pick up the replacement. The bad thing is I have to pay $130 because of the pins, it is what it is and lesson learned! I'm not happy with shelling out extra money but I know when the system is up and running I'll forget about it!

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