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Guest Johnny5g

my bad experience with bestbuy today.

Bestbuy is completely terrible in every way. I will never shop there again after what happened to me and my sister.

 

My sister attempted to ask an employee if he could call someone over to help her find a DVD (Penny Dreadful? Never heard of it myself). He was talking with a customer in the sound system section. He looked at her, turned the volume up on the sound system he was showing off all the way up, and yelled "SORRY, I CAN'T HEAR YOU".

 

We walked out swearing loudly about how we would never come back, as well as not buying anything we had already picked up. Not even worth reporting that kind of behavior to the manager. Went over to FYE where we got served promptly and politely.

 

I plan on going online for everything I need anyways. BestBuy has shit selection, shit employees, and just generally shit all around.

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Posted · Original PosterOP

Today i went to bestbuy to try to get a key on my laptop fixed and get a cat 5e cable because my mac was on cat 5. After waiting 5 minutes (no one was in line) i decided to look for the cable. No one asked if i needed help. They were  looking for people who wanted to BUY COMPUTERS. ​i am a normal customer who shops everyday i can, and they didn't even acknowledge me! Another thing is that they moved everything and i thought they got rid of most of the  computer hardware. i also couldn't find the cable. i asked someone and they said it was one place. it wasn't i was on a wild goose chase. i asked another guy, and he showed me where they actually were. Then i went back in line. i waited 15-30 minutes even though no one else was in line. when i finally got with someone they REFUSED TO SERVE ME! ​i eventually got them to serve me and they said they couldn't fix it. Well i am done with bestbuy and geek squad now. I am just getting my stuff for newegg for now on. Thanks for reading this!

 

 

If bestbuy reads this like 3doodler did the staff is nice but they don't have good customer service.

 

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you hear of monoprice?

 

ps: one version of the logo is done


Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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Posted · Original PosterOP

you hear of monoprice?

 

ps: one version of the logo is done

yes i have but i like to buy local after radio shack went under.

​that's great news!

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Why did the refuse to help you.... Companies just don't refuse, there has to be a reason. 15 to 30 minutes is a big time difference, also are you sure it wasn't about 5 minutes and you where just waiting impatiently?

 

Geek squad does suck tho

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Today i went to bestbuy to try to get a key on my laptop fixed and get a cat 5e cable because my mac was on cat 5. After waiting 5 minutes (no one was in line) i decided to look for the cable. No one asked if i needed help. They were  looking for people who wanted to BUY COMPUTERS. ​i am a normal customer who shops everyday i can, and they didn't even acknowledge me! Another thing is that they moved everything and i thought they got rid of most of the  computer hardware. i also couldn't find the cable. i asked someone and they said it was one place. it wasn't i was on a wild goose chase. i asked another guy, and he showed me where they actually were. Then i went back in line. i waited 15-30 minutes even though no one else was in line. when i finally got with someone they REFUSED TO SERVE ME! ​i eventually got them to serve me and they said they couldn't fix it. Well i am done with bestbuy and geek squad now. I am just getting my stuff for newegg for now on. Thanks for reading this!

 

 

If bestbuy reads this like 3doodler did the staff is nice but they don't have good customer service.

 

Shoulda just ordered a new keyboard or a new key for your mac online, same with the cable.

 

 

Imo best buy isn't the best of places, but I like them being around because I can go there and try out some new tech before I decide on buying it or not.

I used the lenovo y50 there and that made my decision on it be set in cement really quickly, if I had the money for it right now, I'd have the laptop lol


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Posted · Original PosterOP

Why did the refuse to help you.... Companies just don't refuse, there has to be a reason. 15 to 30 minutes is a big time difference, also are you sure it wasn't about 5 minutes and you where just waiting impatiently?

 

Geek squad does suck tho

i am under 18 even though i always shop there. 

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yes i have but i like to buy local after radio shack went under.

​that's great news!

 

Not all radioshack locations went under though, based on their website they're making a comeback :P

 

There's still a store near me that's open, though I prefer to just buy stuff online cause their stuff is overpriced af :/


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Posted · Original PosterOP

Shoulda just ordered a new keyboard or a new key for your mac online, same with the cable.

 

 

Imo best buy isn't the best of places, but I like them being around because I can go there and try out some new tech before I decide on buying it or not.

I used the lenovo y50 there and that made my decision on it be set in cement really quickly, if I had the money for it right now, I'd have the laptop lol

it is not my mac it was for my pc laptop. and that is what i am going to do from now on.

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it is not my mac it was for my pc laptop. and that is what i am going to do from now on.

 

Ah, still easy to buy a new keyboard or key for it and replace it.


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Posted · Original PosterOP

Not all radioshack locations went under though, based on their website they're making a comeback :P

 

There's still a store near me that's open, though I prefer to just buy stuff online cause their stuff is overpriced af :/

i know i just never go to the town with the radio shack in it.

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Posted · Original PosterOP

Ah, still easy to buy a new keyboard or key for it and replace it.

they said (not sure if i should trust them) that it is irreplaceable.

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Posted · Original PosterOP

Since when does being under 18 in a major retail chain to allow service

i am a regular they know me.

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i am a regular they know me.

oopps, I mean, why does it matter you are under the age 18? I don't understand why age comes in to play when trying to do cash business with the retail chain

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Posted · Original PosterOP

oopps, I mean, why does it matter you are under the age 18? I don't understand why age comes in to play when trying to do cash business with the retail chain

yeah. i bought a GPU a liquid cooler razer blackwidow chroma deathadder chroma etc there.

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I'll make a tldr for you..

 

...bestbuy should go out of business as all of their stores are horrible. 

 

incoming flamewars

Let's start a better alternative called Best Booce or Booce Buy


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i have never had problems with best buy

other than overhearing geek squad help people and seeing how retarded they are.


 

 

 

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Best Buy has been fairly decent (even though I'd probably much prefer Micro Center because they have more tech stuff.)


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Radioshack went under because of their overpriced products and the fact that they turned away from their beginnings. Best buy isnt going under anytime soon as they have basically a monopoly in the US and I believe a pretty large domination of Canada.

 

So buy stuff like this on Monoprice and stop complaining about best buy. We all know its bad so stop expecting it to be good. 

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yeah. i bought a GPU a liquid cooler razer blackwidow chroma deathadder chroma etc there.

BestBuy sells that? The highest end gpu the BestBuy I live by is a GT 630.


You are on a need to know basis, and you don't need to know.

 

 

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Let's start a better alternative called Best Booce or Booce Buy

10/10


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Today i went to bestbuy to try to get a key on my laptop fixed and get a cat 5e cable because my mac was on cat 5. After waiting 5 minutes (no one was in line) i decided to look for the cable. No one asked if i needed help. They were  looking for people who wanted to BUY COMPUTERS. ​i am a normal customer who shops everyday i can, and they didn't even acknowledge me! Another thing is that they moved everything and i thought they got rid of most of the  computer hardware. i also couldn't find the cable. i asked someone and they said it was one place. it wasn't i was on a wild goose chase. i asked another guy, and he showed me where they actually were. Then i went back in line. i waited 15-30 minutes even though no one else was in line. when i finally got with someone they REFUSED TO SERVE ME! ​i eventually got them to serve me and they said they couldn't fix it. Well i am done with bestbuy and geek squad now. I am just getting my stuff for newegg for now on. Thanks for reading this!

 

 

If bestbuy reads this like 3doodler did the staff is nice but they don't have good customer service.

 

 

 

Ive always had terrible service at best buys. thats why i stick to microcenters and the internet  :)


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Posted · Best Answer

Bestbuy is completely terrible in every way. I will never shop there again after what happened to me and my sister.

 

My sister attempted to ask an employee if he could call someone over to help her find a DVD (Penny Dreadful? Never heard of it myself). He was talking with a customer in the sound system section. He looked at her, turned the volume up on the sound system he was showing off all the way up, and yelled "SORRY, I CAN'T HEAR YOU".

 

We walked out swearing loudly about how we would never come back, as well as not buying anything we had already picked up. Not even worth reporting that kind of behavior to the manager. Went over to FYE where we got served promptly and politely.

 

I plan on going online for everything I need anyways. BestBuy has shit selection, shit employees, and just generally shit all around.

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