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G.Skill support - How long does an RMA take?

-iSynthesis

One of my RAM sticks just stopped working, so i requested an RMA and will send them away today. About how long does it take to get new ones? In that period of time i wont be able to use my PC which i would need for school work ATM. Im shipping from germany to the netherlands

My Rig: AMD Ryzen 5800x3D | Scythe Fuma 2 | RX6600XT Red Devil | B550M Steel Legend | Fury Renegade 32GB 3600MTs | 980 Pro Gen4 - RAID0 - Kingston A400 480GB x2 RAID1 - Seagate Barracuda 1TB x2 | Fractal Design Integra M 650W | InWin 103 | Mic. - SM57 | Headphones - Sony MDR-1A | Keyboard - Roccat Vulcan 100 AIMO | Mouse - Steelseries Rival 310 | Monitor - Dell S3422DWG

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From which company did you buy it?

mindfactory.de, a german website like newegg or something

My Rig: AMD Ryzen 5800x3D | Scythe Fuma 2 | RX6600XT Red Devil | B550M Steel Legend | Fury Renegade 32GB 3600MTs | 980 Pro Gen4 - RAID0 - Kingston A400 480GB x2 RAID1 - Seagate Barracuda 1TB x2 | Fractal Design Integra M 650W | InWin 103 | Mic. - SM57 | Headphones - Sony MDR-1A | Keyboard - Roccat Vulcan 100 AIMO | Mouse - Steelseries Rival 310 | Monitor - Dell S3422DWG

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mindfactory.de, a german website like newegg or something

 

But why does it have to go to The Netherlands? The company you bought it from should take care of it.

It really depends on the company you bought it from, usually they test it and if the see that something is wrong with it you get a replacement.

Ive only had 3 RMA and all were solved within 2 weeks. including shipping.


Started Folding@Home on 02-05-2015

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But why does it have to go to The Netherlands? The company you bought it from should take care of it.

It really depends on the company you bought it from, usually they test it and if the see that something is wrong with it you get a replacement.

Ive only had 3 RMA and all were solved within 2 weeks. including shipping.

I sent an RMA ticket to G.Skill and they gave me the adress, no idea, maybe they dont have a place in germany. 

My Rig: AMD Ryzen 5800x3D | Scythe Fuma 2 | RX6600XT Red Devil | B550M Steel Legend | Fury Renegade 32GB 3600MTs | 980 Pro Gen4 - RAID0 - Kingston A400 480GB x2 RAID1 - Seagate Barracuda 1TB x2 | Fractal Design Integra M 650W | InWin 103 | Mic. - SM57 | Headphones - Sony MDR-1A | Keyboard - Roccat Vulcan 100 AIMO | Mouse - Steelseries Rival 310 | Monitor - Dell S3422DWG

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Reading some reviews. should take about 10 days.

So yeah around two week should do the trick.

 

If you really need your pc just buy a very cheap set secondhand somewhere


Started Folding@Home on 02-05-2015

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Reading some reviews. should take about 10 days.

So yeah around two week should do the trick.

 

If you really need your pc just buy a very cheap set secondhand somewhere

Alright, thanks man

My Rig: AMD Ryzen 5800x3D | Scythe Fuma 2 | RX6600XT Red Devil | B550M Steel Legend | Fury Renegade 32GB 3600MTs | 980 Pro Gen4 - RAID0 - Kingston A400 480GB x2 RAID1 - Seagate Barracuda 1TB x2 | Fractal Design Integra M 650W | InWin 103 | Mic. - SM57 | Headphones - Sony MDR-1A | Keyboard - Roccat Vulcan 100 AIMO | Mouse - Steelseries Rival 310 | Monitor - Dell S3422DWG

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