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nillas12

Experiences with non-techies

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11 hours ago, themctipers said:

macs are extremely bad for techies.

I agree with that - I kept on having issues with the macs at my old school not doing half the stuff I needed them to do.


Desktop: Core i5-6400, 16gb DDR4, Asus H110M-K, GTX 970, 240gb Crucial BX200, 1TB 5200rpm Samsung Spinpoint, 1TB WD Green, 250gb WD Scorpio Blue, Corsair CS550M, Zalman Z1 Neo, TP Link TL-WDN4800.

 

Laptop: HP Stream 13: Intel Celeron N2840, 2GB DDR3, 32GB e-mmc, iGPU.

 

"Test Bench": Pentium 4 HT 3.4GHz, 2GB DDR2, Dell Dimension 8400 Mobo and PSU, ATI X550, random hard drives

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On 7/31/2016 at 5:57 PM, cummerou1 said:

"Less popular fetish" what the hell is that? You want the ladies to use a gtx 1080 instead of a dildo? "Oh yeah, put those 9 teraflops of performance inside of you, i want to see you explode like an fps counter with 4 way sli".

Genuine LOL.

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6 hours ago, wkdpaul said:

It's fair, here it's not common knowledge anyway, none of my family members really know any of that. Take China as an example, it's a developing country and what the majority of people fail to realize is that it's not the China we collectively "remember" from 15-20 years ago. Yes there are still millions of VERY poor people, but even if 1% falls into our equivalent of the "upper-middle class" (I'm just saying that as an example, I really don't know the real numbers), with a population of 1.3 billions, that still 13 million people that have enough money to buy tons of expensive gadgets!

 

Also, their family unit (at least in the Middle-east and Asia) is very different from ours, having the grand-parents, parents and childs all under 1 roof is the norm there. So all these people under 1 roof frees up money they would have otherwise spend (only 1 rent/mortgage and other various bills to pay). That's across all classes, so the better the family does, the more money they can save and then spend it on "status symbols" ... while here we see it as either "showing off" or "waste of money" (like having a BMW, a Macbook, an iPad and an iPhone when you're a simple store clerk).

And it's normal here in my area

and Apple products and expensive laptops are status symbols :) 

suburbia is full of Chinese people also

1 hour ago, ATouchOfKiwi said:

I agree with that - I kept on having issues with the macs at my old school not doing half the stuff I needed them to do.

How about G5's running leopard and C2D running slow leopard? :D 


Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | Radeon VII | ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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19 hours ago, Bleedingyamato said:

The first desktop my family ever owned was some old Mac desktop so I started on MacOS when I was very young.  But I've used Windows for years since middle school with no trouble.

 

Office 365 is a scam by MS to squeeze more money out of people who don't know better.

 

Even older versions of MS office are still perfectly fine to use even now.  I'm still using ms word, PowerPoint, excel 2007 with no trouble at all.  The only reason to buy new copies of ms office is if you need additional computer authorizations available. 

 

Who or what is Gaben?

 

Apple is certainly a cult.  

GODDAMN HEATHEN!

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4 hours ago, DocSwag said:

This isn't non-techie but it's still hilarious... Man, criminals can be stupid!

http://www.neowin.net/forum/topic/253829-true-stories-of-stupid-people/

 

EDIT: This, oh god....

 

(I work at a concession stand in my school. A person walks in that I have never seen before.)

 

Customer: “Hey, I’m blind; what do you sell? You’ll have to read it off to me.”

 

Me: “Oh, okay. Well, we sell hot dogs, nachos, assorted sodas, and candy.”

 

Customer: “All right. I’ll take one of those hot dogs, and I see you sell pizza. Why’d you leave that out?”

 

Me: *I left it out because we ran out but I’m confused because he saw it* “Um, we don’t have anymore… I’m sorry, but did you say you SAW it?”

 

Customer: “Doubting a customer? How rude to treat me! I’m bringing my business elsewhere!”

 

Me: *to coworker* “This is why I can’t with people sometimes.”

 

Customer: “What was that? I heard that? Do I need to get a manager involved?”

 

Manager: *heard the whole thing* “Sir, I think you should, in fact, take your business elsewhere.”

 

Customer: “Fine! This isn’t the last you’ve seen of me!”

(We haven’t seen him since.)

Why would you even say you are blind when you are not?

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2 minutes ago, cummerou1 said:

Why would you even say you are blind when you are not?

Legally blind? I'm getting there. 


Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | Radeon VII | ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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4 minutes ago, themctipers said:

Legally blind? I'm getting there. 

Well if he could SEE that they sold pizza then he was not blind enough for them having to say what they were selling, and therefore he had no reason to say he was blind. I mean even if you were legally blind if you could see what was on a sign, why would you tell someone they would have to read it out to you because you were blind? You being blind only makes sense to tell people if you can´t see shit, and that dude obviously could see.

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1 minute ago, Whosonicus said:

I'm tempted to try this.....

he says its free and no virus.

yeah downloadram or something .com. i use it for pranking some idiots


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2 minutes ago, Whosonicus said:

I'm tempted to try this.....

he says its free and no virus.

hopefully you do know that u cant downlaod ram


Build

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Ryzen 5 1600, Cooler Master Hyper 212 Evo, Gigabyte X470 Gaming 7. TeamGroup Viper 4133mhz 16gb, XFX RX 480 8 GB (1000mhz cause dying), Samsung 850 EVO 250 GB M.2 SSD, An old 1tb 5400 rpm 2.5" HDD, TeamGroup 480gb & Kingston 480gb ssds (May RAID 0), 1TB Western Ditigal HDD, EVGA 750W G2 PSU, Phanteks P400s

----------X-----------X------------

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2 minutes ago, DeezNoNos said:

hopefully you do know that u cant downlaod ram

                            

Can u punch it?     Yes: Hardware

                              No: Software

 

(u can try punching the software but u would be punching the monitor...)

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Just now, Whosonicus said:

                            

Can u punch it?     Yes: Hardware

                              No: Software

 

(u can try punching the software but u would be punching the monitor...)

hahaha lol yeah, that is a good way to explain


Build

Spoiler

Ryzen 5 1600, Cooler Master Hyper 212 Evo, Gigabyte X470 Gaming 7. TeamGroup Viper 4133mhz 16gb, XFX RX 480 8 GB (1000mhz cause dying), Samsung 850 EVO 250 GB M.2 SSD, An old 1tb 5400 rpm 2.5" HDD, TeamGroup 480gb & Kingston 480gb ssds (May RAID 0), 1TB Western Ditigal HDD, EVGA 750W G2 PSU, Phanteks P400s

----------X-----------X------------

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8 minutes ago, Whosonicus said:

                            

Can u punch it?     Yes: Hardware

                              No: Software

 

(u can try punching the software but u would be punching the monitor...)

You can punch the hdd and fuck up the data inside. 


Ryzen 5 3600 stock | 2x16GB C13 3200MHz (AFR) | Radeon VII | ASUS Prime X570-P | 6TB WD Gold (128MB Cache, 2017)

Samsung 850 EVO 240 GB 

138 is a good number.

 

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"Apple just works"

 


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5 hours ago, themctipers said:

You can punch the hdd and fuck up the data inside. 

Then you are still punching the HDD, thats like saying if you punch a carton of milk you are punching the milk, no, you are punching the carton the milk is in. Sure you might break the carton and fuck up the milk inside, but you are not ever hitting/touching the milk. If im hitting your house with my fists and you are inside then i am not hitting you, im hitting the house. If i hit your house with a wrecking ball i am still hitting the house, sure the house may collapse and you then die, but i never once touched you, only your house.

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This is from talesfromtechsupport. "Is the cable plugged in?" is the title. Don't want to be a jerk (don't wanna break rule Infinity on there). This was written by Techkman. Here is it:

Spoiler

The following happened roughly 5 years ago, I now had two whole months of actual experience (read I was beginning to doubt the end users honesty 99% of the time and started using my brain rather than my books).

We had just moved $corp to a new building and summer was around the corner. It was hot, noisy (sound blocking walls hadn’t been set up yet) and I was still learning how certain systems and houses of $corp functioned (or didn’t in a lot of cases).

Now before we get to this specific tale you need to know some details about $corp.

As mentioned in the previous tale $corp takes care of mentally handicapped people of all ages and in almost all forms. This means some only have ADD and have behavior issues who attend to their school like facilities and the sort. Whilst others might be severely handicapped and unable to care for themselves.

As such they have care homes with caretakers whom are often completely oblivious to anything that resembles technology, this includes but is not limited to: phones, camera doorbells, computers and such difficult words as “monitor”.

Today’s participants are:
$Me (coffee addict extraordinaire who cares too much what others think of him)
$FC (Female caretaker of clients with a bit of an anger management history)
$FCM (Her husband not an employee from $corp and seemingly suffering the same anger issues)
$SYSL (A senior system admin who happened to be my neighbor at the time)
$TMLD (Teamleader of the entire IT department, nice bloke whom fled the sinking ship that is $corp just in time)
With the above out of the way:

It was a regular working day, summer had kicked in but the AC was holding us intact at the main office. Co-workers had vacation and we on the servicedesk things were running on a skeleton crew when the phone rang.

$me: Hello you’ve reached $corp’s servicedesk, Techk speaking. How can I be of assistance?
$FC: I’m $FC from @home, I need a mechanic from #othercompany here asap.

Now I’ve heard of #othercompany and I know that they manage the monitoring equipment in some of the houses, generally they’re really expensive to call out especially on short notice.

$me: Alright, I can do that for you but I need to know what for, did you make a ticket yet or have you contacted us earlier today?
$FC: Now listen here, this system is important I don’t have time for this!
$me: ma’am I understand your frustration and urgency but I can’t simply call down a mechanic from #othercompany seeing as they’re charging quite a bit for unneeded call-outs.
$FC: So just because it costs money you won’t fix it?
$me: No ma’am, I will call them down if it is deemend necessary, but thus far all I know is that you seem to have an issue with the machine or the system. How about you tell me what’s wrong and maybe I can help you here and now.
$FC: I doubt it but fine, the machine is always on when I come in. Today it was off, it won’t start no matter how many times I press the buttons. We need this system to monitor the client’s 24/7.
$me: I understand, what type of machine is it, is it our standard HP 8000 model?
$FC: How am I to know that?!
$me: On the box there should be an object number, PC-XXXXX could you tell me what the number is?

The CMDB was filled with machines all neatly and (unfortunately) manually numbered, PC, LT, PT and SV for Desktop PC, Laptop, Printer and Server respectively.

$FC: I don’t see a sticker, label or anything, you’re wasting my time! Just call #othercompany!!
$me: Ma’am, again, I understand your concerns but please co-operate with me, it’ll make this go faster for the both of us and if I cannot resolve it then I will call down a mechanic.

Deafening silence which I took as a que to just keep going.

$me: Alright, please check the cables running from the PC to the wall, there should be 2 at least one is a thicker one ending in the wall outlet the other the other should be an internet cable going into the same socket the phone goes into.
$FC: Those are in.
$me: Okay, could you check if the cable running from the machine to the screen is in and that the bolts are screwed in, it should be 2 blue connectors.

VGA FOR EVERYTHING~

$FC: I already checked all these!
$me: Ma’am, please just check the cables.
$FC: No, and I’m not having this bull anymore! Call the mechanic now!!
$me: Look $FC, raising your voice and demanding things won’t work, please try to remain calm.

Following that there’s some shuffling over the line, it sounded like the phone was being passed around when her husband spoke.

$FCM: Listen here you little $#!&, if my wife says she’s done something she has!
screams internally
$me: Sir, please calm down, screaming at me is not going to fix the machine in front of you.
$FCM: Well then get the &*#ing mechanic down here!

It is here that the pen I was playing with started snapping, I hadn’t noticed I was trying to break it. Everyone else on the floor did seeing as it was a large open (relatively quiet) space and a sudden CRACK kinda drew attention to me.

$me: Fine shaking voice out of simmering rage sir, please pass me back to your partner and I’ll register the location and machine.

I can hear mumbling in the background as the phone is doing the chair dance again.

$FC: You IT guys are terrible, a poor woman like me can’t even get anything done without having to put my husband on the phone… so when is the mechanic coming, you’re taking time off from my personal time.

I’ve now noticed how intensely grating her voice is and I’m trying my best not to snap the pen in four pieces at this point, praise be for the maker of pens. Best stress relief ever.

$me: Please pass me your location ID, room number, site phone number and zip code and I will call #othercompany.
$FC: It’s @askeddetails, ask the mechanic to come right now! I don’t want to have to sit between the clients… they creep me out.

You disgusting human filth. You get payed to take care of those who can’t for themselves and all you want to do is sit in your little glass room all day watching them from a monitor at best? Omnissiah forbid you’d have to sit between the people you supposedly care for. Or worse, if one happens to choke in something or other you’d have to touch them, no we wouldn’t want that now would we… this is why I like machines more than people.

$me: If I have them come down right now it’ll cost €500 if it turns out to be a unneeded call-down, are you 100% positive you want a mechanic for #system from #othercompany?
$FC: Just hurry up, this is such a $#!* support service you’re giving, who’s your manager?!
$me: That would be $TMLD, I’ll pass him a request to call you when he’s available.
$FC: You do that!

And then the phone got slammed down. At this point 2 very strong feelings were going through me.
On one end I want to hurt something now, quite badly at that. On the other end a machine might be malfunctioning and I know jack except for where it’s positioned in the country. I’m screwed.
I walk over to the system administrators and I can feel the adrenaline still coursing through me, I really get offended to easily and I still care too much about issues even though I can’t always help.

$me: $SYSL, can you pass me a form and the phone number for #othercompany’s emergency maintenance service, also do you know where $TMLD is?
$SYSL: Yeah we sort of noticed something was up, come with me we’ll walk to $TMLD and you can fill me in underway.

We took the long way to $TMLD to refill on much needed coffee, I’m a druggy for the stuff and he knows. When we got to $TMLD’s small hole in the wall he calls an office $SYSL was informed fully and told me “not to sweat it”. Despite his words I was sweating buckets cause I fucked up royally in my mind’s eye.

$SYSL: $TMLD, $Techk here just had a run in with a bit of a problem customer, can we talk?

He waves us in, $SYSL refills my coffee whilst I talk and I felt like being at the freaking principles office… the glass walls made of well had been sheer plasteel coming in to crush me. Or at least, that’s how I felt, in reality I turned out to be in a whole lot less trouble then I figured and no-one was actually angry at me. That was a first (shitty childhood).

$TMLD: So let me get this straight before we do anything, you (me) asked them to check their equipment and they started raising their voice, swearing etc?
$me: Yes sir.
$TMLD: And you were unable to make a proper diagnosis of #system?
$me: Unfortunately sir.
$TMLD: Right and cut the Sir, I’m not that old. Just call me $TMLD.
$SYSL: pleasantries aside we should call #othercompany and have them come down, she agreed to the costs if it’s a false alarm. Plus it sounded like a less then pleasant person anyways, might as well give them their medicine.
$TMLD: True enough, $Techk, I’ll call her manager and ask for them to address their workers, incident aside this is no way to speak to co-workers regardless of the importance or time pressure. $SYSL, you call #othercompany and have it dealt with then.

We all agreed and walked off, $SYSL gave me another coffee and started chatting about Diablo and WoW. The working day was almost over so I was told to just go home early and unwind.

Skip ahead to two days later, for the aftermath:
I’m mashing away at my keyboard at the same ticket I have been for the past 3 months and which might be the next story “No I will not come over to #location to check out your damn PS3, we service machines not client gameconsoles”, when $SYSL walks over with the biggest grin ever on his face.

$SYSL: Hey, #othercompany just called.
$me: Keh?
$SYSL: You asked them to check the VGA cable right?
$me: Yeah why… wait, no they didn’t did they.
$SYSL: Yup, she gave you an earful but the VGA cable wasn’t bolted in so it simply dropped out of the monitor. The mechanic from #othercompany billed them the 500 + expenses for the time and diesel.
$me: Ouwch.
$SYSL: Want to know something even better, $TMLD called the manager right? Well turns out she had been on a warning list for explosive behavior.
$me: Grand.
$SYSL: You did good.

TLDR: when someone ask to check cables, please do and do not yell at your IT, they will snap pens and pencils who can’t help that they were born as an inanimate objects into this world.

 

The only thing i don't agree is PAYING 500$ TO FIX A MONITOR??? ARE YOU SERIOUS???


Ryzen 5 1500X (2.8GHz@0.8875V) === ASRock B450 Gaming ITX/AC === 24GB DDR4 === Sapphire RX 570 4GB === Optane 800P 58GB === Patriot Burst 240GB === Toshiba Q300 240GB === beQuiet SFX Power 2 400W === Silverstone ML08B

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OK, i'm not even gonna build this, but is this a good workstation?

PCPartPicker part list / Price breakdown by merchant

CPU: AMD Athlon X4 860K 3.7GHz Quad-Core Processor  ($72.99 @ Amazon) 
CPU Cooler: Corsair H100i 77.0 CFM Liquid CPU Cooler  ($168.99 @ Amazon) 
Motherboard: Gigabyte GA-F2A88XM-D3H Micro ATX FM2+ Motherboard  ($62.99 @ NCIX US) 
Memory: Samsung 32GB (1 x 32GB) DDR3-1866 Memory  ($256.99 @ SuperBiiz) 
Storage: Hitachi Ultrastar He8 8TB 3.5" 7200RPM Internal Hard Drive  ($479.99 @ Amazon) 
Video Card: EVGA GeForce GTX 960 2GB SuperSC ACX 2.0+ Video Card  ($179.99 @ NCIX US) 
Case: Lian-Li PC-V2130WX ATX Full Tower Case  ($499.99 @ Newegg) 
Power Supply: EVGA 430W 80+ Certified ATX Power Supply  ($23.98 @ Newegg) 
Total: $1745.91
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-02-09 12:48 EST-0500

 

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40 minutes ago, NunoLava1998 said:

 only thing i don't agree is PAYING 500$ TO FIX A MONITOR??? ARE YOU SERIOUS???

It's actually 500+ expense because it's a "false-alarm". Pretty reasonable IMO, that's why you listen to IT and check twice.


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My Gaming Rig - Motherboard: MSI Z370-A PRO CPU: i7-8700 RAM: 32GB DDR4 2400(4x8GB) GPU: Gigabyte GTX 1060 3GB OS SSD: 240GB Avexir E100 Storage: 2x 1TB Seagate PSU: Seasonic G650 OS: Windows 10 Pro 64bits Monitor: Acer 21in G205H + Lenovo 21in

 

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Recently, my dad and me built a computer for my mom because her old one would not start up. We put the hard drive from her old PC into the new one as a secondary drive and installed Windows 10 on the SSD. When mom first started the computer, it booted off of the corrupt install of Windows 7 on the HDD. She freaked out and started spewing nonsense about how "a virus had stolen her personal info" and stuff. When we explained that the boot order had gotten changed and that it was just booting off a corrupt install, she didn't understand. So we had to waste an hour explaining it to her.

 

I'll post another story about my Grandpa having a virus later.


IT'S A PRANK BRO!!!

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Intel GMA 950

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1 hour ago, NunoLava1998 said:

This is from talesfromtechsupport. "Is the cable plugged in?" is the title. Don't want to be a jerk (don't wanna break rule Infinity on there). This was written by Techkman. Here is it:

  Hide contents

The following happened roughly 5 years ago, I now had two whole months of actual experience (read I was beginning to doubt the end users honesty 99% of the time and started using my brain rather than my books).

We had just moved $corp to a new building and summer was around the corner. It was hot, noisy (sound blocking walls hadn’t been set up yet) and I was still learning how certain systems and houses of $corp functioned (or didn’t in a lot of cases).

Now before we get to this specific tale you need to know some details about $corp.

As mentioned in the previous tale $corp takes care of mentally handicapped people of all ages and in almost all forms. This means some only have ADD and have behavior issues who attend to their school like facilities and the sort. Whilst others might be severely handicapped and unable to care for themselves.

As such they have care homes with caretakers whom are often completely oblivious to anything that resembles technology, this includes but is not limited to: phones, camera doorbells, computers and such difficult words as “monitor”.

Today’s participants are:
$Me (coffee addict extraordinaire who cares too much what others think of him)
$FC (Female caretaker of clients with a bit of an anger management history)
$FCM (Her husband not an employee from $corp and seemingly suffering the same anger issues)
$SYSL (A senior system admin who happened to be my neighbor at the time)
$TMLD (Teamleader of the entire IT department, nice bloke whom fled the sinking ship that is $corp just in time)
With the above out of the way:

It was a regular working day, summer had kicked in but the AC was holding us intact at the main office. Co-workers had vacation and we on the servicedesk things were running on a skeleton crew when the phone rang.

$me: Hello you’ve reached $corp’s servicedesk, Techk speaking. How can I be of assistance?
$FC: I’m $FC from @home, I need a mechanic from #othercompany here asap.

Now I’ve heard of #othercompany and I know that they manage the monitoring equipment in some of the houses, generally they’re really expensive to call out especially on short notice.

$me: Alright, I can do that for you but I need to know what for, did you make a ticket yet or have you contacted us earlier today?
$FC: Now listen here, this system is important I don’t have time for this!
$me: ma’am I understand your frustration and urgency but I can’t simply call down a mechanic from #othercompany seeing as they’re charging quite a bit for unneeded call-outs.
$FC: So just because it costs money you won’t fix it?
$me: No ma’am, I will call them down if it is deemend necessary, but thus far all I know is that you seem to have an issue with the machine or the system. How about you tell me what’s wrong and maybe I can help you here and now.
$FC: I doubt it but fine, the machine is always on when I come in. Today it was off, it won’t start no matter how many times I press the buttons. We need this system to monitor the client’s 24/7.
$me: I understand, what type of machine is it, is it our standard HP 8000 model?
$FC: How am I to know that?!
$me: On the box there should be an object number, PC-XXXXX could you tell me what the number is?

The CMDB was filled with machines all neatly and (unfortunately) manually numbered, PC, LT, PT and SV for Desktop PC, Laptop, Printer and Server respectively.

$FC: I don’t see a sticker, label or anything, you’re wasting my time! Just call #othercompany!!
$me: Ma’am, again, I understand your concerns but please co-operate with me, it’ll make this go faster for the both of us and if I cannot resolve it then I will call down a mechanic.

Deafening silence which I took as a que to just keep going.

$me: Alright, please check the cables running from the PC to the wall, there should be 2 at least one is a thicker one ending in the wall outlet the other the other should be an internet cable going into the same socket the phone goes into.
$FC: Those are in.
$me: Okay, could you check if the cable running from the machine to the screen is in and that the bolts are screwed in, it should be 2 blue connectors.

VGA FOR EVERYTHING~

$FC: I already checked all these!
$me: Ma’am, please just check the cables.
$FC: No, and I’m not having this bull anymore! Call the mechanic now!!
$me: Look $FC, raising your voice and demanding things won’t work, please try to remain calm.

Following that there’s some shuffling over the line, it sounded like the phone was being passed around when her husband spoke.

$FCM: Listen here you little $#!&, if my wife says she’s done something she has!
screams internally
$me: Sir, please calm down, screaming at me is not going to fix the machine in front of you.
$FCM: Well then get the &*#ing mechanic down here!

It is here that the pen I was playing with started snapping, I hadn’t noticed I was trying to break it. Everyone else on the floor did seeing as it was a large open (relatively quiet) space and a sudden CRACK kinda drew attention to me.

$me: Fine shaking voice out of simmering rage sir, please pass me back to your partner and I’ll register the location and machine.

I can hear mumbling in the background as the phone is doing the chair dance again.

$FC: You IT guys are terrible, a poor woman like me can’t even get anything done without having to put my husband on the phone… so when is the mechanic coming, you’re taking time off from my personal time.

I’ve now noticed how intensely grating her voice is and I’m trying my best not to snap the pen in four pieces at this point, praise be for the maker of pens. Best stress relief ever.

$me: Please pass me your location ID, room number, site phone number and zip code and I will call #othercompany.
$FC: It’s @askeddetails, ask the mechanic to come right now! I don’t want to have to sit between the clients… they creep me out.

You disgusting human filth. You get payed to take care of those who can’t for themselves and all you want to do is sit in your little glass room all day watching them from a monitor at best? Omnissiah forbid you’d have to sit between the people you supposedly care for. Or worse, if one happens to choke in something or other you’d have to touch them, no we wouldn’t want that now would we… this is why I like machines more than people.

$me: If I have them come down right now it’ll cost €500 if it turns out to be a unneeded call-down, are you 100% positive you want a mechanic for #system from #othercompany?
$FC: Just hurry up, this is such a $#!* support service you’re giving, who’s your manager?!
$me: That would be $TMLD, I’ll pass him a request to call you when he’s available.
$FC: You do that!

And then the phone got slammed down. At this point 2 very strong feelings were going through me.
On one end I want to hurt something now, quite badly at that. On the other end a machine might be malfunctioning and I know jack except for where it’s positioned in the country. I’m screwed.
I walk over to the system administrators and I can feel the adrenaline still coursing through me, I really get offended to easily and I still care too much about issues even though I can’t always help.

$me: $SYSL, can you pass me a form and the phone number for #othercompany’s emergency maintenance service, also do you know where $TMLD is?
$SYSL: Yeah we sort of noticed something was up, come with me we’ll walk to $TMLD and you can fill me in underway.

We took the long way to $TMLD to refill on much needed coffee, I’m a druggy for the stuff and he knows. When we got to $TMLD’s small hole in the wall he calls an office $SYSL was informed fully and told me “not to sweat it”. Despite his words I was sweating buckets cause I fucked up royally in my mind’s eye.

$SYSL: $TMLD, $Techk here just had a run in with a bit of a problem customer, can we talk?

He waves us in, $SYSL refills my coffee whilst I talk and I felt like being at the freaking principles office… the glass walls made of well had been sheer plasteel coming in to crush me. Or at least, that’s how I felt, in reality I turned out to be in a whole lot less trouble then I figured and no-one was actually angry at me. That was a first (shitty childhood).

$TMLD: So let me get this straight before we do anything, you (me) asked them to check their equipment and they started raising their voice, swearing etc?
$me: Yes sir.
$TMLD: And you were unable to make a proper diagnosis of #system?
$me: Unfortunately sir.
$TMLD: Right and cut the Sir, I’m not that old. Just call me $TMLD.
$SYSL: pleasantries aside we should call #othercompany and have them come down, she agreed to the costs if it’s a false alarm. Plus it sounded like a less then pleasant person anyways, might as well give them their medicine.
$TMLD: True enough, $Techk, I’ll call her manager and ask for them to address their workers, incident aside this is no way to speak to co-workers regardless of the importance or time pressure. $SYSL, you call #othercompany and have it dealt with then.

We all agreed and walked off, $SYSL gave me another coffee and started chatting about Diablo and WoW. The working day was almost over so I was told to just go home early and unwind.

Skip ahead to two days later, for the aftermath:
I’m mashing away at my keyboard at the same ticket I have been for the past 3 months and which might be the next story “No I will not come over to #location to check out your damn PS3, we service machines not client gameconsoles”, when $SYSL walks over with the biggest grin ever on his face.

$SYSL: Hey, #othercompany just called.
$me: Keh?
$SYSL: You asked them to check the VGA cable right?
$me: Yeah why… wait, no they didn’t did they.
$SYSL: Yup, she gave you an earful but the VGA cable wasn’t bolted in so it simply dropped out of the monitor. The mechanic from #othercompany billed them the 500 + expenses for the time and diesel.
$me: Ouwch.
$SYSL: Want to know something even better, $TMLD called the manager right? Well turns out she had been on a warning list for explosive behavior.
$me: Grand.
$SYSL: You did good.

TLDR: when someone ask to check cables, please do and do not yell at your IT, they will snap pens and pencils who can’t help that they were born as an inanimate objects into this world.

 

The only thing i don't agree is PAYING 500$ TO FIX A MONITOR??? ARE YOU SERIOUS???

I just hope that lady got fired or something.


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8 hours ago, Whosonicus said:

I'm tempted to try this.....

he says its free and no virus.

If you really want to, make a virtual machine... I mean it has a file called commn.trojan....


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35 minutes ago, DocSwag said:

If you really want to, make a virtual machine... I mean it has a file called commn.trojan....

The site itself is just a joke, there's no virus. I've visited it enough times to know. Hell, the site it self says that it's a joke.

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7 hours ago, Whosonicus said:

                            

Can u punch it?     Yes: Hardware

                              No: Software

 

(u can try punching the software but u would be punching the monitor...)

 

7 hours ago, themctipers said:

You can punch the hdd and fuck up the data inside. 

Technically you can punch software... In SSDs software is just a bunch of electrons, so if somehow you punch those electrons you punched software! 

 

Problem is then you get into quantum stuff you can't 100% accurately predict top he position of an electron so you never know with 100% certainty that you punched that electron.

 

So you can punch software but you won't know that you punched it for sure. :/ 


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last christmas the pc shop i worked at had a customer who was looking for a new gaming mini itx build for christmas (obviously), she said she needed a wireless connection cause the didn't have a clean sollution to run a ethernet from her router to the place where the pc would be placed, but she didnt want a wifi usb dongle so we agreed on a motherboard with a build in wireless solution.

Once the pc was build and fully tested( like you should with any custom pc imo) we gave the customer a call to say the pc was ready, when she picked up the pc we said that the pc was ready but that she needed to attach the antennas for the wifi to work propperly, we normally didn't test the antennas since the wifi in the workshop was good enough to get a decent signal even without the antennas on so those were still sealed in the motherboard box.

 

The first day we are open after christmas we see that lady comming back in the shop with her new pc and she begins to yell at one of my collegues that we ruined her christmas because her pc didn't work like it should and that she couldn't  propperly connect with her wifi.

My collegue keeps his head cool since we see that kind of customers more than we want to, and he asks what her exact problem is with her wifi, she yells that she could simply not get a stable internet connection and demanded for a full refund on her custom build pc since it apparently had ruind her christmas.

 

My collegue then asks if he could atleast test the pc first before she really wants her money back because she already had trown out all the boxes that came with the computer, exept the motherboard and the case box,he explains that we can only give 75% of her money back because she did no longer have the boxes of most of the items and that we can not resell  those items and have tosen those back to the dealers and restock those.

At this point an other collegue has already hooked up the pc and checked the motherboard box to see if she atleast didnt trow away the windows cd and key, there he sees that the wifi antennas are still in the box and sealed, so she didn't hook up those to the motherboard, my collegue confronts the woman and she boldly claims that those were not in the box when she got her pc and still demands a refund, we say that we will hook up the antennas for her and that she is even allowed to see that the wifi works in the workshop but she refuses and still is demanding her refund even if she only gets 75% back bacause we ruined her chrismas because she failed to open the motherboard box and attach 2 antenna to her motherboard.

In the end we end up refunding her for 75%(roughly 1200 euro that she got back) and she exist the store wile cursing at my collegue and complaining that she only got 75% of her money back.

We never saw her come back but we ended up laughing at the fact that she paid roughly 400 euro to learn that you need to attatch 2 wifi antenna to get a proper wireless connection and was to stuborn to admit that she did somthing wrong.


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45 minutes ago, DocSwag said:

 

Technically you can punch software... In SSDs software is just a bunch of electrons, so if somehow you punch those electrons you punched software! 

 

Problem is then you get into quantum stuff you can't 100% accurately predict top he position of an electron so you never know with 100% certainty that you punched that electron.

 

So you can punch software but you won't know that you punched it for sure. :/ 

Well,that's true,kinda,logically yes.

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