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arecheese

Random BSOD problem (Help!)

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Posted · Original PosterOP

hey guys, I'm having trouble with random BSOD occurances sometimes whilst the computer is just idling on desktop, i uninstalled a bunch of software that i thought might have been the problem but still doesnt work. did memtest and used crystaldisk to test my hardware, everything ok, here's the whocrashed report: 

 

On Tue 4/22/2014 1:19:05 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042214-17503-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x4A (0x76EA138A, 0x2, 0x0, 0xFFFFF88006798B60)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE



On Thu 4/17/2014 6:23:27 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041714-15022-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x4A (0x7797138A, 0x2, 0x0, 0xFFFFF8800B5B2B60)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE



On Wed 4/16/2014 9:41:16 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x4A (0x77C0138A, 0x2, 0x0, 0xFFFFF88006814B60)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

 

I'm not very good at computers and am hoping someone can help me with this thanks!

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Things like these were happening to me too on my old rig. It shouldn't be the memory, since you ran memtest and it was stable. Only thing I could think about is the motherboard, probably the VRM is overheating, but I'm not sure, i3's generally consume a small amount of power. How's the airflow in your case? How many fans do you have and how are they oriented (if they're configured as intake or exhaust), if you're not sure about that, check out this, it'll probably help you: http://youtu.be/Oc9c8LFY1bg?t=1m8s

Hope I'll be able to help you.  :)


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