Pc won't start after placing 2x8 gb sticks in it

[Mr.Hdd]

My motherboard is ASUS TUF B360M-PLUS Gaming Motherboard B360 LGA1151 (300 Series) DDR4 HDMI VGA M.2 mATX and it won't run after placing 2x8 gb rams in it. It's runs with 1 stick in but not 2. It starts beeps and turns off.

[BlueChinchillaEatingDorito]

3 minutes ago, Mr.Hdd said:

My motherboard is ASUS TUF B360M-PLUS Gaming Motherboard B360 LGA1151 (300 Series) DDR4 HDMI VGA M.2 mATX and it won't run after placing 2x8 gb rams in it. It's runs with 1 stick in but not 2. It starts beeps and turns off.

Match the beep code that you're getting with the ones listed in the website below. That'll tell you where the issue lies. 

 

https://www.asus.com/support/FAQ/1029959/

[Praesi]

Did you try with both Sticks? One by one?

[zeusthemoose]

Make sure both sticks work by trying one at a time and then verify both slots work by putting one (known working) stick in it then booting.

[Mr.Hdd]

Just now, Praesi said:

Did you try with both Sticks? One by one?

Yes

[Mr.Hdd]

1 minute ago, BlueChinchillaEatingDorito said:

Match the beep code that you're getting with the ones listed in the website below. That'll tell you where the issue lies. 

 

https://www.asus.com/support/FAQ/1029959/

Actually it doesn't make a beeping noise. Just boots up rgb starts shuts down then tries again

[Praesi]

1 minute ago, Mr.Hdd said:

Yes

Did you test all Slots?

[Mr.Hdd]

[Mr.Hdd]

1 minute ago, Praesi said:

Did you test all Slots?

Should I place both of them in the same color or in different places

[Praesi]

1 minute ago, Mr.Hdd said:

Should I place both of them in the same color or in different places

1+3 or 2+4

 

Test the RAM one by one, Slot by Slot. So can see when the Problem appears.

[Mr.Hdd]

4 minutes ago, Praesi said:

1+3 or 2+4

 

Test the RAM one by one, Slot by Slot. So can see when the Problem appears.

Black slots worked

[Mr.Hdd]

Just now, Mr.Hdd said:

Black slots worked

Why were white slots recommended?

[Praesi]

Just now, Mr.Hdd said:

Black slots worked

Nice.

So you know your Mainboard has an Issue. But since 16GB is enough. You should be fine for now.

[Mr.Hdd]

Just now, Mr.Hdd said:

Why were white slots recommended?

And ram doesn't light up 

[Mr.Hdd]

Just now, Praesi said:

Nice.

So you know your Mainboard has an Issue. But since 16GB is enough. You should be fine for now.

Ye but why don't my rams light up

[Praesi]

Just now, Mr.Hdd said:

And ram doesn't light up 

Like i said. It looks like your Mainboard is damaged in some way. As long the two DIMMs work now, forget about the Light.

[Mr.Hdd]

1 minute ago, Praesi said:

Like i said. It looks like your Mainboard is damaged in some way. As long the two DIMMs work now, forget about the Light.

Damn. Alright thank you for the help

[DoctorNick]

5 minutes ago, Mr.Hdd said:

Damn. Alright thank you for the help

There's a great chance that the pc won't work with the black slots when in dual channel mode. To test if anything is wrong with the black slots, try one stick at a time. White, aka 2+4 slots is primary as stated in the manual and with all intel boards.

[Mr.Hdd]

On 9/24/2020 at 7:09 PM, DoctorNick said:

There's a great chance that the pc won't work with the black slots when in dual channel mode. To test if anything is wrong with the black slots, try one stick at a time. White, aka 2+4 slots is primary as stated in the manual and with all intel boards.

Fixed. Just had to reset cmos.