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Quality of online information provision by small to medium-sized businesses

Most large organisations have a pretty respectable website these days, but smaller ones still have a long way to go.

I take the stance that any business in 2020 that considers its online presence unimportant, or considers utter crap acceptable, doesn't deserve my custom.

 

As a guide, if it takes me longer than 2 minutes from opening a restaurant's website, and having a readable, accurate menu in front of me, then you bet I'm not going to that restaurant.

Similarly if I can't find a store's opening times or reviews because I have to trawl through a Facebook page to do so then I'm not going.

 

I shall tag @Loote in this as this is partially a response to his/her post on the thread about the chance that Facebook might leave Europe.. I didn't want to clog up that thread but I feel this still merits discussion.

 

Please feel free to use this thread for your opinions, particularly egregious examples, or anything else relevant!

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pythonmegapixel

into tech, public transport and architecture // amateur programmer // youtuber // beginner photographer

Thanks for reading all this by the way!

By the way, my desktop is a docked laptop. Get over it, No seriously, I have an exterrnal monitor, keyboard, mouse, headset, ethernet and cooling fans all connected. Using it feels no different to a desktop, it works for several hours if the power goes out, and disconnecting just a few cables gives me something I can take on the go. There's enough power for all games I play and it even copes with basic (and some not-so-basic) video editing. Give it a go - you might just love it.

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13 hours ago, pythonmegapixel said:

As a guide, if it takes me longer than 2 minutes from opening a restaurant's website, and having a readable, accurate menu in front of me, then you bet I'm not going to that restaurant.

Similarly if I can't find a store's opening times or reviews because I have to trawl through a Facebook page to do so then I'm not going.

This is 100% me.

From knowing(a very limited amount of) business owners, they didn't know anything about making a website. You often get offers that cost thousands for the simplest page that still doesn't work properly, or the owner doesn't communicate with people making their website and it ends up lacking info even when they pay good amount of money. There are also marketing people who believe you have to be on Facebook and/or that FB is enough, no need for a dedicated webpage.

 

Counting all that, I fell like I'm in a niche and seeing this post has made me happy I'm not crazy to feel this way.

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