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Prambler

Windows 10 - Screen randomly goes blank

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Posted · Original PosterOP

Hello,

 

I recently upgraded parts of my PC and have been having issues running Windows 10 since then. At a rather random interval, the whole screen freezes for a few seconds then goes blank. If a video was playing, the audio continues for a little bit and then the whole system is unresponsive and I have to force reboot by pressing the reset button or long-pressing the power button to turn off. I thought it might be a hardware issue and installed Solus OS to ran parallel and it runs like a dream. Unfortunately, my work flow requires windows and I cannot completely ditch the OS quite yet.

 

I tried reinstalling display drivers but AMD only has an executable from which to run an installer but not drivers that can be installed using the Windows' built in device manager.

 

My specs are as follows:

Windows 10 Home

AMD 3300X on an ASUS Tuf Gaming X570 (non-wifi) motherboard

MSI Twin Frozr 7870 2GB

2X8 GB Corsair Vengeance PRO DDR4 3600 MHz RAM (Mobo supports up to 3200 MHz without overclock and my guess is that the RAM is running at an underclock right now)

WD Blue 1TB PCIe Gen 3 NVME SSD (Boot/Windows drive)

250GB Samsung 850 Evo SSD (file storage)

120GB OCZ Agility SSD (Solus OS)

2 TB Seagate 7200RPM HDD

Asus ROG 550W PSU

ASUS PA236 23" Monitor connected by DVI

 

Any help is appreciated!
Prambler

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probably your gpu


PC specs:

Ryzen 9 3900X overclocked to 4.3-4.4 GHz

Corsair H100i platinum

32 GB Trident Z RGB 3200 MHz 14-14-14-34

RTX 2060

MSI MPG X570 Gaming Edge wifi

NZXT H510

Samsung 860 EVO 500GB

2 TB WD hard drive

Corsair RM 750 Watt

ASUS ROG PG248Q 

Razer Ornata Chroma

Razer Firefly 

Razer Deathadder 2013

Logitech G935 Wireless

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6 minutes ago, Prambler said:

I recently upgraded parts of my PC and have been having issues running Windows 10 since then.

 

I tried reinstalling display drivers but AMD only has an executable from which to run an installer but not drivers that can be installed using the Windows' built in device manager.

What hardware changes did you make? (it likely has to do with one of them)


Both AMD and Nvidia release their drivers in that fashion, windows handling their drivers tends to have undesirable effects, at least in personal experience.


r5 3600 3.7GHz@1.0125v(0.975v get) | Noctua Nh l9x65 am4 | MSI b450i gaming ac | crucial ballistix 2x8 3600mhz|Zotac 2060 amp 1965mhz@900mv | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG | Silverstone ML08

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

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make sure everything is seated in good. then run a memtest could have a stick going bad also amd cpus like the ram speeds higher go into the bios and get it set higher might clear up the issue too.

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Posted · Original PosterOP
21 hours ago, Cyracus said:

What hardware changes did you make? (it likely has to do with one of them)

I changed everything except storage and GPU when my old Intel i5 2400 processor crashed. Couldn't immediately afford the GPU, so kept it to be changed on a later day. Have had this problem since I had this new config.

 

 

20 hours ago, keysbeast said:

make sure everything is seated in good. then run a memtest could have a stick going bad also amd cpus like the ram speeds higher go into the bios and get it set higher might clear up the issue too.

Will give it a shot and see if it helps!

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Did you do a clean install of windows? Always recommended to do a clean installation when hardware changes, orphaned drivers can cause plenty of issues


r5 3600 3.7GHz@1.0125v(0.975v get) | Noctua Nh l9x65 am4 | MSI b450i gaming ac | crucial ballistix 2x8 3600mhz|Zotac 2060 amp 1965mhz@900mv | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG | Silverstone ML08

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

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Posted · Original PosterOP
20 hours ago, Cyracus said:

Did you do a clean install of windows? Always recommended to do a clean installation when hardware changes, orphaned drivers can cause plenty of issues

It is a clean install. The NVME SSD is new and that is what I installed windows on.

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