Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Special Agent 星雨

WHEA_UNCORRECTABLE_ERROR from GPU usage

Recommended Posts

Posted (edited) · Original PosterOP

Hi everyone, first of all, specs:

 

Specs:

R7 3700X STOCK

LianLi Galahad 360mm AIO

Asus X570-E motherboard

KFA2 RTX 2080Ti SG on latest and 2nd/3rd latest drivers

Asus RX 580 8GB Dual on latest Radeon drivers

EVGA 850W P2 PSU

Samsung 970 Pro 512GB NVMe as OS drive.

 

I'd just to start off by saying that I understand the WHEA BSOD is usually because the CPU tells Windows that it has detected a hardware fault, so the issue is usually to do with CPU instability, or temps etc.

 

But hear me out.

 

This ONLY happens when I run a GPU benchmark, or any games that makes GPU hit 100% usage.

 

Things I have tried:

 

CPU:

Reset BIOS to default, even took the CMOS battery out for 5 min.

CPU temps OK (peaks at 40-50C whenever the BSOD occurs)

Aida64 CPU/FPU/Cache OVERNIGHT with NO issues.

Cinebench R15/R20 no issues

P95 small FFT no issues

 

Storage:

Reinstalled Windows using built in reset feature.

Reinstalled using USB stick.

 

GPU:

Happens on both a RTX 2080Ti and RX 580 8GB. Although, if I load up a benchmark, the 2080 Ti will run from anywhere between 1 to 50 seconds before BSOS occurs. RX 580 8GB crashes the PC instantly, as in within 1-3 seconds of loading up Unigine Heaven. I've also tried different PCI-e power cables.

 

Motherboard:

Tried both PCI-e x16 slots, with both GPUs, same result.

 

RAM:

I have tried it at stock and DOCP (3000Mhz C15->C16) settings, ran (at 2133Mhz) Aida64 memory stress test, ran Memtest64, completed OVERNIGHT with no issues at all. Currently running at 2133Mhz and the BSODs still happen.

 

I am confident both my GPUs are fine... because the the RX 580 8GB works perfectly in our home media system (can't fit the 2080Ti in there to test), but why do GPU benchmarks/games cause the BSOD then...?

 

Also, WhoCrashed was unable to find crash logs because the BSOD appears for about 2s before the PC instantly restarts. I was only able to know that the error code was WHEA UNCORRECTABLE ERROR due to using slo mo on my phone to record it.

 

Any insight/input/help will be much appreciated, I am out of ideas...

 

 

Edited by Special Agent 星雨

I'm no Special Agent myself, but my Dad was!

 

Ryzen 7 3700X

Lian Li Galahad 360mm White AIO

4 x 8GB G.Skill Trident Z RGB

Asus X570-E motherboard

KFA2 RTX 2080Ti SG

EVGA 850W P2 PSU

Samsung 970 Pro SSD, Crucial MX500 SSD, WD Blue HDD, WD Blue HDD, WD Green HDD, Silicon Power SSD.

All wrapped in a Lian Li PC-O11 Dynamic XL case.

 

Link to post
Share on other sites
Posted · Original PosterOP

EDIT*


Just to be clear, the PC is perfectly fine when web browsing, doing assignment/coding, even playing light games like Among Us, League of Legends or basically anything that doesn't make the GPU usage hit 100%. But as soon as anything demanding is loaded up, it BSODs instantly.

I've also tried applying a -200Mhz to the core and memory of the 2080Ti and RX 580, still the same thing.


EDIT 2*

Also something else that's weird, each time it BSODs, it seems like... my Windows settings get reset? I turned UAC off because it asks for permission each time I open MSI afterburner, but after each BSOD UAC is back to the default, recommended level.

EDIT 3*

Yup, it literally ONLY crashes if GPU usage hits 100%. If I cap FPS to 30 in PUBG, GPU usage hovers around ~20% and there are no crashes. As soon as I remove FPS limiter, GPU usage hits 100% and the PC freezes within seconds.

 

At least I can still do my assignments, and literally everything else other than play games...


I'm no Special Agent myself, but my Dad was!

 

Ryzen 7 3700X

Lian Li Galahad 360mm White AIO

4 x 8GB G.Skill Trident Z RGB

Asus X570-E motherboard

KFA2 RTX 2080Ti SG

EVGA 850W P2 PSU

Samsung 970 Pro SSD, Crucial MX500 SSD, WD Blue HDD, WD Blue HDD, WD Green HDD, Silicon Power SSD.

All wrapped in a Lian Li PC-O11 Dynamic XL case.

 

Link to post
Share on other sites

Try DDU. Be sure to follow all the recommended procedures.


BabyBlu (Primary Rig): 

  • CPU: Intel Core i9 9900K @ Per Core 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.1Ghz, 5.1Ghz, 5.0Ghz, 5.0Ghz; Cache @ 4.8Ghz; 0 AVX offset
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 CL14 @ 4000Mhz 16-18-18-36
  • GPU: MSI RTX 2080 Sea Hawk EK X
  • Case: Phanteks Evolv X
  • Storage: 3x ADATA Ultimate SU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB NVME
  • PSU: Corsair HX1000i
  • Monitor: Dell S2417DG 23.8" 2560x1440 165 Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: Corsair Scimitar Elite/MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ Per Core 5.0Ghz - 5.0Ghz - 4.9Ghz - 4.8Ghz, Cache @ 4.6Ghz, De-lidded
  • Motherboard: Asus Z97A
  • RAM: G.Skill Ripjaws X 4x4GB DDR3-2133 CL9 @ 2200Mhz 9-11-10-22
  • GPU: EVGA GTX 1080 FTW2 Gaming ICX
  • Case: Corsair Vengeance C70, With Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB
  • PSU: Corsair AX760
  • Monitor: Samsung C27JG56 27" 2560x1440 144Hz Curved Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: Rosewill RK 9000V2(Cherry MX Blue)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BlackBox (HTPC):

  • Intel Core i7 6700 slightly under-volted
  • Asus H110T/CSM Thin Mini-ITX
  • G.Skill 1x8GB DDR4-2400 SO-DIMM CL16
  • iGPU
  • Akasa Euler Fanless Solid Aluminum THIN Mini ITX Case (passively cooled)
  • Samsung 850 EVO 250GB
  • External 120W Power Adaptor
  • 4K TV
  • Passively cooled by the Akasa case. No moving parts!
  • Handheld QWERTY keyboard and trackpad.
  • Windows 10 Pro, Kodi autostarts on boot

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
Link to post
Share on other sites
Posted · Original PosterOP
4 minutes ago, HairlessMonkeyBoy said:

Try DDU. Be sure to follow all the recommended procedures.

I have used DDU in safe mode in between graphics card changes and driver version changes. No effect on my issue. 

 

This is so bizarre...


I'm no Special Agent myself, but my Dad was!

 

Ryzen 7 3700X

Lian Li Galahad 360mm White AIO

4 x 8GB G.Skill Trident Z RGB

Asus X570-E motherboard

KFA2 RTX 2080Ti SG

EVGA 850W P2 PSU

Samsung 970 Pro SSD, Crucial MX500 SSD, WD Blue HDD, WD Blue HDD, WD Green HDD, Silicon Power SSD.

All wrapped in a Lian Li PC-O11 Dynamic XL case.

 

Link to post
Share on other sites
5 minutes ago, Special Agent 星雨 said:

I have used DDU in safe mode in between graphics card changes and driver version changes. No effect on my issue. 

 

This is so bizarre...

I see. At this point, then, I'd start to suspect the motherboard or the PSU, since these are the parts that remain constant.

 

I was going to also suggest a fresh install of Windows, but it looks like you tried that too.


BabyBlu (Primary Rig): 

  • CPU: Intel Core i9 9900K @ Per Core 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.1Ghz, 5.1Ghz, 5.0Ghz, 5.0Ghz; Cache @ 4.8Ghz; 0 AVX offset
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 CL14 @ 4000Mhz 16-18-18-36
  • GPU: MSI RTX 2080 Sea Hawk EK X
  • Case: Phanteks Evolv X
  • Storage: 3x ADATA Ultimate SU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB NVME
  • PSU: Corsair HX1000i
  • Monitor: Dell S2417DG 23.8" 2560x1440 165 Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: Corsair Scimitar Elite/MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ Per Core 5.0Ghz - 5.0Ghz - 4.9Ghz - 4.8Ghz, Cache @ 4.6Ghz, De-lidded
  • Motherboard: Asus Z97A
  • RAM: G.Skill Ripjaws X 4x4GB DDR3-2133 CL9 @ 2200Mhz 9-11-10-22
  • GPU: EVGA GTX 1080 FTW2 Gaming ICX
  • Case: Corsair Vengeance C70, With Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB
  • PSU: Corsair AX760
  • Monitor: Samsung C27JG56 27" 2560x1440 144Hz Curved Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: Rosewill RK 9000V2(Cherry MX Blue)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BlackBox (HTPC):

  • Intel Core i7 6700 slightly under-volted
  • Asus H110T/CSM Thin Mini-ITX
  • G.Skill 1x8GB DDR4-2400 SO-DIMM CL16
  • iGPU
  • Akasa Euler Fanless Solid Aluminum THIN Mini ITX Case (passively cooled)
  • Samsung 850 EVO 250GB
  • External 120W Power Adaptor
  • 4K TV
  • Passively cooled by the Akasa case. No moving parts!
  • Handheld QWERTY keyboard and trackpad.
  • Windows 10 Pro, Kodi autostarts on boot

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
Link to post
Share on other sites
Posted · Original PosterOP
8 hours ago, HairlessMonkeyBoy said:

I see. At this point, then, I'd start to suspect the motherboard or the PSU, since these are the parts that remain constant.

 

I was going to also suggest a fresh install of Windows, but it looks like you tried that too.

I will pull out the motherboard and test it while it is not installed in the case.

 

And yes, I have done a fresh Windows install with a USB as well.

 

I am starting to suspect the motherboard or PSU too, but fingers crossed it is them because I am literally out of ideas...


I'm no Special Agent myself, but my Dad was!

 

Ryzen 7 3700X

Lian Li Galahad 360mm White AIO

4 x 8GB G.Skill Trident Z RGB

Asus X570-E motherboard

KFA2 RTX 2080Ti SG

EVGA 850W P2 PSU

Samsung 970 Pro SSD, Crucial MX500 SSD, WD Blue HDD, WD Blue HDD, WD Green HDD, Silicon Power SSD.

All wrapped in a Lian Li PC-O11 Dynamic XL case.

 

Link to post
Share on other sites
Posted · Original PosterOP

In an interesting twist, things seems to be working now, after the following changes:

 

- removed Cablemod PSU extensions for CPU, GPU (motherboard still using it)

- removed motherboard from the case, resting on the motherboard packaging box

- disconnected all other drives except the 2 x M.2 on the motherboard

- re-installed W10 via USB

 

Uniginw Heaven benchmark running for 30+ minutes and counting...


I'm no Special Agent myself, but my Dad was!

 

Ryzen 7 3700X

Lian Li Galahad 360mm White AIO

4 x 8GB G.Skill Trident Z RGB

Asus X570-E motherboard

KFA2 RTX 2080Ti SG

EVGA 850W P2 PSU

Samsung 970 Pro SSD, Crucial MX500 SSD, WD Blue HDD, WD Blue HDD, WD Green HDD, Silicon Power SSD.

All wrapped in a Lian Li PC-O11 Dynamic XL case.

 

Link to post
Share on other sites
Posted · Original PosterOP

Update:

 

CPU power extension cable in use again, no issues.

 

Only GPU is using stock PSU cables now.


I'm no Special Agent myself, but my Dad was!

 

Ryzen 7 3700X

Lian Li Galahad 360mm White AIO

4 x 8GB G.Skill Trident Z RGB

Asus X570-E motherboard

KFA2 RTX 2080Ti SG

EVGA 850W P2 PSU

Samsung 970 Pro SSD, Crucial MX500 SSD, WD Blue HDD, WD Blue HDD, WD Green HDD, Silicon Power SSD.

All wrapped in a Lian Li PC-O11 Dynamic XL case.

 

Link to post
Share on other sites
Posted · Original PosterOP

Final update:

 

Tested PCI-e cables without the extensions, all OK.

 

Re-assembled motherboard back into PC-O11 XL case, all OK.

 

I'm not sure what went wrong, but the issue seems to have fixed itself.

 

 


I'm no Special Agent myself, but my Dad was!

 

Ryzen 7 3700X

Lian Li Galahad 360mm White AIO

4 x 8GB G.Skill Trident Z RGB

Asus X570-E motherboard

KFA2 RTX 2080Ti SG

EVGA 850W P2 PSU

Samsung 970 Pro SSD, Crucial MX500 SSD, WD Blue HDD, WD Blue HDD, WD Green HDD, Silicon Power SSD.

All wrapped in a Lian Li PC-O11 Dynamic XL case.

 

Link to post
Share on other sites
6 hours ago, Special Agent 星雨 said:

Final update:

 

Tested PCI-e cables without the extensions, all OK.

 

Re-assembled motherboard back into PC-O11 XL case, all OK.

 

I'm not sure what went wrong, but the issue seems to have fixed itself.

 

 

Could be bad cables or placebo. If you have issues again, try installing windows while being offline and then disable automatic driver installation first thing when booting into windows. Install everything offline and keep automatic driver installation off. Also consider another bios for the motherboard.


CPU: Intel i7 9700K@5.3, 5.3, 5.3, 5.2, 5.1, 5.1, 5.1,

cache x47, AVX offset 0

Motherboard: Asus Maximus XI Hero

RAM: Patriot Viper Steel 2x8gb@4000, testing new timings

PSU: EVGA SuperNova 750 G3

Mon: Samsung C27HG70 27" 144Hz Freesync

GPU: EVGA 1080ti SC Black Edition w/ G12 bracket

Sound: Odac + Fiio E09K

Case: Fractal Design R6 TG Blackout

Storage: MP510 960gb and 860 Evo 500gb

Cooling: CPU: Kraken X62 - GPU: Kraken X42 - both with Noctua NF-A14's

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×