Can Connect to Nas - iOS 14

BoxTurtle · September 19, 2020

So I have a nas and I connected it to my iphone. It worked great I have tranfered lots of photos and videos to the nas. Last night I udapted to iOS 14 and well lets just say now i can't connect to my nas. So after it updated, today i tried to transfer some photos and it said try different location when clicked on it to transfer. So i went into the files app to see what was going on. I clicked on the nas and strangly none of the folders showed up. I disconnected the nas and forgot it from my phone to see if that would fix it. I then enterned my nas ip in the servler line (image 1) and then I entered the credinals (image 2) for a user that has admin privalages. I click next and it took me back to screen the screen in image 3 and as you can see the nas is not showing up. It should show up above tags. I then entered the credianls for my personal (non-admin) user and I got the screen in image 4. This is really annoying to me because I did not have any problems before I updated to iOS 14.

BoxTurtle · September 24, 2020

Note that this is a repost. I did not get any responses when I posted this a few days ago so I am going to try again.

So I have a nas and I connected it to my iphone. It worked great I have tranfered lots of photos and videos to the nas. Last night I udapted to iOS 14 and well lets just say now i can't connect to my nas. So after it updated, today i tried to transfer some photos and it said try different location when clicked on it to transfer. So i went into the files app to see what was going on. I clicked on the nas and strangly none of the folders showed up. I disconnected the nas and forgot it from my phone to see if that would fix it. I then enterned my nas ip in the servler line (image 1) and then I entered the credinals (image 2) for a user that has admin privalages. I click next and it took me back to screen the screen in image 3 and as you can see the nas is not showing up. It should show up above tags. I then entered the credianls for my personal (non-admin) user and I got the screen in image 4. This is really annoying to me because I did not have any problems before I updated to iOS 14.

SansVarnic · September 24, 2020

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Do not repost your topics. You can always edit your current topic or comment to make corrections.

kirashi · September 24, 2020

On 9/18/2020 at 6:48 PM, turtlecraft said:

So I have a nas and I connected it to my iphone. It worked great I have tranfered lots of photos and videos to the nas. Last night I udapted to iOS 14 and well lets just say now i can't connect to my nas. So after it updated, today i tried to transfer some photos and it said try different location when clicked on it to transfer. So i went into the files app to see what was going on. I clicked on the nas and strangly none of the folders showed up. I disconnected the nas and forgot it from my phone to see if that would fix it. I then enterned my nas ip in the servler line (image 1) and then I entered the credinals (image 2) for a user that has admin privalages. I click next and it took me back to screen the screen in image 3 and as you can see the nas is not showing up. It should show up above tags. I then entered the credianls for my personal (non-admin) user and I got the screen in image 4. This is really annoying to me because I did not have any problems before I updated to iOS 14.

While I've found the iOS Files app to be nothing but a buggy pile of stinky poop (or in more friendly terms, just difficult to work with), it should be able to connect to SMB fileshares fine, so long as your NAS is running SMB version 2.0 or higher. That being said, I've had trouble getting my iPad 5 to connect to my Synology NAS when using its' local IP address, but when using the hostname ("smb://NAME_OF_NAS.local") I can login using my user account for the NAS just fine.

You might need to perform some troubleshooting, including trying to sign into the NAS over SMB using a newly created user account, or just rebooting your NAS, as it's possible the NAS still thinks there's an authorized / logged in session from when you were running iOS 13 on your iPhone. Other than that, I'd check to see what version of SMB you're running, and possibly get in touch with your NAS manufacturer for further assistance.

https://appletoolbox.com/use-smb-to-connect-to-your-nas-drive-with-files-in-ipados-or-ios-13/