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Can anyone help me diagnose the issue with my psu?

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Can anyone help me with diagnosing the issue with my psu?

 

For 10-11months psu worked great with my UPS, but recently started having issues.

Issue started with usb ports resetting for a split second when there is a power fluctuation.

Then after a month it started having issues with the PSU completely shutting down when there is a power cut and ups switched to battery backup mode.

Initially I thought it was a UPS issue so I got a APC BX1100C but that too gave same issue. As Mr Jon Gerow said in a forum that max psu dont have issue with stepped sinewave ups so I think thats not an issue here.


is somehow my psu damaged?

PSU after shutdown didn’t restart immediately, I had to reset the switch on the back to start it.

On mains power it works okay as psu will naturally shutdown in a power cut or a power fluctuation.

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Anyone?

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Ok.  The fact that you have to switch the PSU off and on again is a fact that I missed before.  That means there's a protection kicking in and the PSU is "latching" for safety.

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5 hours ago, jonnyGURU said:

Ok.  The fact that you have to switch the PSU off and on again is a fact that I missed before.  That means there's a protection kicking in and the PSU is "latching" for safety.

So ehat should I do now? RMA the CX and get a beefier unit or just RMA and continue using the CX?

By any chance is the psu underpowered? I used a 1070 from December to May before moving to a 1660s.

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39 minutes ago, RR94IND said:

So ehat should I do now? RMA the CX and get a beefier unit or just RMA and continue using the CX?

By any chance is the psu underpowered? I used a 1070 from December to May before moving to a 1660s.

The 1660 Super draws less power than the 1070.

MAIN PC:

CPU: Intel® Core™ i9-9900K Processor  Motherboard: Gigabyte Z390 Aorus Pro Wifi  CPU Cooler: Scythe Fuma 2  GPU: EVGA RTX 3080 FTW3 Ultra  RAM: Corsair Vengeance 32GB (4x8GB) 3000Mhz CL15

Case: CoolerMaster TD500 Mesh PSU: Thermaltake GF1 PE 750w Storage: 1TB Western Digital Blue 3D + 1TB Crucial P1 + 1TB ADATA XPG Gammix S11 Pro + 4TB Seagate Barracuda 5400RPM OS: Windows 10 Home

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SECONDARY PC:

CPU: Intel® Core™ i3-9100F Processor  Motherboard: ASRock Z390 Phantom Gaming 4-CB  CPU Cooler: Arctic Alpine 12 CO  GPU: EVGA RTX 3060 XC RAM: ADATA XPG 16GB (2x8GB) 2400Mhz CL16

Case: CyberpowerPC Onyxia  PSU: ATNG ATA-B 800w 80 Plus Bronze  Storage: 500GB Samsung 850 EVO + 2TB Seagate FireCuda SSHD 5400RPM    OS: Windows 10 Home

 

Former parts that I've used: Acer XG270HU, Asus Dual OC 2080, Gigabyte Aorus Master 3080, Gigabyte Gaming OC 3080, EVGA XC3 Ultra 3080, EVGA FTW3 Ultra 3080 Ti

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2 minutes ago, MrBrightSyde said:

The 1660 Super draws less power than the 1070.

IKR, thats why I got that. Same performance less power hungry.

The issue started one month after getting the 1660s.

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14 hours ago, RR94IND said:

So ehat should I do now? RMA the CX and get a beefier unit or just RMA and continue using the CX?

By any chance is the psu underpowered? I used a 1070 from December to May before moving to a 1660s.

No.  It's not the PSU is underpowered.  The PSU is "sensing" something wrong on the AC side and latching.  Not the DC side.  I wonder if the switch over from mains to battery is causing an inrush (mains power->mains loss->bulk cap drains a bit->battery power kicks in->rush of current trips PWM IC).  

 

If that's the case, the only thing to do is to use a completely different PSU.

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12 hours ago, jonnyGURU said:

No.  It's not the PSU is underpowered.  The PSU is "sensing" something wrong on the AC side and latching.  Not the DC side.  I wonder if the switch over from mains to battery is causing an inrush (mains power->mains loss->bulk cap drains a bit->battery power kicks in->rush of current trips PWM IC).  

 

If that's the case, the only thing to do is to use a completely different PSU.

 I will RMA the corsair and exchange it with the retailer for a beefier unit.

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  • Deepcool CK500 WH
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On 9/17/2020 at 10:55 PM, jonnyGURU said:

No.  It's not the PSU is underpowered.  The PSU is "sensing" something wrong on the AC side and latching.  Not the DC side.  I wonder if the switch over from mains to battery is causing an inrush (mains power->mains loss->bulk cap drains a bit->battery power kicks in->rush of current trips PWM IC).  

 

If that's the case, the only thing to do is to use a completely different PSU.

Installed the new PSU. Seems to work fine with the UPS.

  • AMD Ryzen 7 5700X Stock
  • B550 Aorus Elite V2 Rev1.2
  • G.Skill TridentZ RGB 3600Mhz 32gb (8gb x4)
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  • Deepcool AK620 WH
  • Deepcool CK500 WH
  • Kingston A2000 250gb + WD Blue 1tb HDD, Sn550 1tb + MX500 1000gb
  • Antec EAG Pro 750 80+G
  • Benq Mobiuz EX2510 144Hz
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